How to Create
Engaging Content
  for Marketers

    @joemanna | #wcphx
About me
Love my '98 Camaro almost
more than life itself

Community Manager at
Infusionsoft

Generates hundreds of quality
leads from blogging

(Getting paid to) blog since '06
The problem
  with most
business’ blogs?
They suck.
(Or, they are boring, uninteresting, pitchy,
  unhelpful, or waste the visitor's time.)
They lack a purpose.
Generate Leads & Sales
               Gain Brand Awareness
              Build Thought Leadership
             Provide Customer Service
              Share Company Culture
            Attract Business Development
                 Acquire Top Talent
                Respond to Criticism




Every business blog should have a purpose.
Blog Metrics




                               Conversions
                            Conversion Rate
               Inbound Mentions & Comments
Pace yourself, then race yourself.
What is engaging content?
MOAR CONTENT?
      No.
Better content.
     Happy visitors.
  Less work; more play.
Goals for your content

       Establish Trust
     Build Confidence
        Drive Action
  Deliver on Expectations
Content for the Buying Process
Awareness
•  Blog about topics in the industry
•  Outline a problem and a solution
•  The solution is not always you

•  Address real concerns from buyers
  –  Not sure? Ask your sales team.
Interest
•  Make it easy to learn about you.
  –  Opt-in for email or text from company
  –  Make the opt-in valuable. Put a real campaign
     behind it.


•  Let great content stand out with a
   relevant lead-generation offer.
Research
•  Provide data, stats and product
   comparisons.
•  Craft content that targets “alternative”
   search intent.

•  Seek out damaging content and address it
   thoughtfully.
Social Validation
•  People look for content that is proven
   from others
•  Testimonials à Customer Highlights
•  Use real photos of people
Purchase
•  Provide consistent and clear pricing
•  Address concerns over service
  –  Discuss guarantees/warranties
  –  Share use-case examples
  –  Show off rockstar customer service
Don’t just talk about yourself.
Six #Winning
Blog Post Tips
Use a Powerful Headline
•  Numbers perform better
•  Aim for search intent – not search terms
•  Being direct works well

Examples:
  –  25 Ways to do …
  –  7 Proven Techniques to […]
  –  How to do […] with […]!
  –  6 Mistakes Every […] Makes and How to Avoid Them
  –  The Ultimate Guide to […]
Have a Point of View
•  Blog audiences tend to form around a
   personable voice.
•  Express emotion. Get pissed. Get happy.

Examples:
  –  We say NO to #SOPA! (Namecheap)
  –  A Secret No More: Eloqua on Salesforce’s Acqusition
     of Radian6 (Eloqua)
Use Multimedia
•  Text won’t always satisfy visitor’s needs
•  Use original images, graphs, charts, etc.

Examples:
  –  MintLife uses infographics frequently
  –  SEOMoz uses whiteboard videos to demystify SEO
  –  Kikolani uses lists to aggregate tons of content
Make Content Skimmable
•  Assume people will skim your content
•  Make it easy to read with a clean design.

Examples:
  –  Use lists, bullets and bold for emphasis.
  –  Use images that support content intent
  –  Break lengthy blog topics into a series
Have a Call to Action
•  If you don’t ask, they won’t buy
•  Doesn’t have to always be about you.

Examples:
  –  Consider asking for reader input
  –  Ask the reader to take action by doing something
  –  Encourage readers to share your content
Establish A Rhythm
•  Aim for a couple great blog posts weekly
•  Stick to a few key topics (beats)

Examples:
  –  Utilize an Editorial calendar to stay focused
  –  Mind-map your top 4 ideas and 4 posts on each
  –  Get help from a peer to contribute
6 must-have content creation tools
Topsy
•  Ability to search live &
   trending topics

•  Useful to get blog
   ideas and see
   conversations around a
   topic

•  topsy.com
Pinterest
•  Ability to visualize
   recommended content

•  Offers more than just
   cupcakes and dresses

•  Most images are linked
   to their sources

•  pinterest.com
InboundWriter
•  Suggests tips to make
   well-rounded articles.

•  Intended for SEO-
   friendly content, but it
   has good advice
   packed in it.

•  inboundwriter.com
Google Suggest
•  Suggest feature based
   on queries and clicks
   (user demand)

•  Great tool for creating
   competitive content

•  google.com
Buffer
•  Scheduling updates for
   Twitter and Facebook.

•  Vary blog headlines to
   see the impact

•  Makes it effortless with
   browser addons to use

•  bufferapp.com
Embedded Tweets
•  Useful for inserting
   Tweets into posts

•  Allows users to engage
   with the Tweet.

•  twitter.com
Put this into Context
Educate your industry, market, prospects and
                customers

    Drive business value with your blog

  What isn’t measured, can’t be improved

   Write for people - not search engines
Thank you!
  Questions?


    @joemanna
joemanna@gmail.com
Photo Credits
http://www.flickr.com/photos/nirak/4030158041
http://www.flickr.com/photos/mik2/1388666338
http://www.flickr.com/photos/cajie/3134305491
http://www.flickr.com/photos/petergorges/4061480793
http://www.flickr.com/photos/shriekingtree/5225613954
http://www.flickr.com/photos/differentview/3732017901
http://www.flickr.com/photos/kylemay/2078979917
http://topsy.com
http://pinterest.com
http://www.inboundwriter.com
http://google.com
http://bufferapp.com
https://dev.twitter.com/docs/embedded-tweets

How to Create Engaging Content for Marketers - #WCPHX