This document discusses the importance of proper hand hygiene for healthcare workers. It explains that hands can transfer pathogens between patients through the resident and transient bacteria on the skin. Failure to properly cleanse hands between patients or during patient care can lead to cross-contamination and healthcare-associated infections. The document provides guidance on when handwashing and hand antisepsis is required, such as before and after patient contact, after using the restroom, or if hands are visibly soiled. It also describes proper handwashing technique and highlights frequently missed areas that require special attention during cleansing.