The document discusses the transition of libraries to Library 2.0 by embracing social media and web 2.0 technologies and principles. Key points include engaging users through social computing applications like blogs, wikis and podcasts; harnessing user participation and collaboration; and meeting users online through channels they use regularly like social networking sites and repositories. The goal for librarians is to have conversations with users through many platforms, gather and organize information for them, and share and remix content to better serve users in online spaces.