The document discusses how public libraries can adopt Web 2.0 technologies and practices to better serve their communities. It provides an overview of the Yarra Plenty Regional Library's efforts to mainstream Library 2.0 initiatives by engaging and training staff, integrating new technologies into services, and building community capacity through projects like Wikinorthia. The library has seen impacts like improved staff skills and more ways to involve users, showing that embracing change can help libraries remain relevant institutions.