Flowcharts are simple diagrams that map out processes using standard symbols and arrows to show the sequence and flow. They are used when a visual representation of a process is needed, to identify areas for improvement, or to check if the documented process matches the actual steps. To create a flowchart, the inputs and outputs are defined, activities are listed in order, and standard symbols are used to construct the chart which is then reviewed. Flowcharting helps estimate costs, facilitates cross-functional understanding of end-to-end processes, and can help teams reach agreement by diagramming problems.

1. Flowchart
Picturing the Process

2. What is Flowcharting?

Flow charts are simple diagrams that map out a process so that
it can easily be communicated to a team

It is a picture of a process which transforms inputs into outputs
in a system

3. When is it used?

When a picture of a process is needed

When areas of improvement need to be identified

To check whether the process flow chart and the actual process
match

To see the relationship of people and steps in a process

4. How is it made?

Define input – output
(start – stop)

Walk the process to get a list
of activities and arrange
them in the right sequence

Draw Flowchart using
relevant symbols (oval,
rectangle, diamond,
etc.).Use arrows to denote
sequence

Study the final flowchart

6. Qimpro on Flow Chart
 Flowcharting enables estimation of Cost of Poor Quality (COPQ) in a
process
 For a cross functional team, constructing a flowchart jointly enables
them to appreciate the process and its issues end to end
 In problem solving, when a team has intense disagreements it is best
to construct the situation in a flowchart to facilitate agreement

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