1. Name :- Hemalata Gowda
Email :- hemalatagowda100899@gmail.com
Title :- Facebook for small business
2. • Building the brand trust , affinity , authority.
• Engaging with customers-word of mouth marketing.
• Customer service-answering questions, demonstrating
the product in action.
• Crowdsourcing ideas getting
innovative ideas.
• Attract and educate new
customers-driving traffic.
• Increasing sales.
3. • 945 million monthly active users who used facebook mobile
products as of December 31, 2013.
• 757 million daily active users on average in December 2013.
• Approximately 81% of our daily active users are outside the
U.S and Canada.
• 1.23 billion monthly
active users as of
December 31, 2013.
Source :- http://newsroom.fb.com/key-facts
4. • Facebook cannot cure your own ambivalence about
marketing your business.
• Your facebook administrator cannot operate in a silo.
• If you do not have a website or your website is awful,
facebook will not be effective.
• You get out what you
put in time, resources.
5. • A 2012 study from boston university found that facebook
fulfills two primary human need:
The need to belong
The need to for self-presentation.
• It’s the place where people go to connect/reconnect with
friends and family.
• People come to facebook
to make connection and to
have fun.
6. Marketing strategy that works with facebook:
• Help customers feel more connected to your business.
• Tell them your story, Ask questions.
• Show them who you are as
individuals.
• Share “behind the scenes”
photos and videos.
• Share compelling success
stories.
• Make it easy, light, fun.
• Include media with all posts
- links, photos, videos.
7. • Add photos to each post.
• Post at the right time of day.
• Ask for interaction.
• Think outside the work week.
• Be relevant, Be funny,
Be helpful.
• Post graphics and memes.
• Give something away.
• Inspire/connect.
8. Facebook helps in 3 ways to small business
• Building Brand Awareness.
• Providing Customer Service.
• Establishing Expertise.
9. • Get clear about your why?
• Look at your finances
• Research the business opportunity
• Research the market
• Talk to potential customers
• Find an available URL and
name your business
• Establish your legal entity
• Secure an EIN number and business bank account
• Develop your signature product or service
• Set your price and start selling, write a business plan
• Launch while working
10. • Experiment with facebook ads.
• For more on facebook ads, go to :
http://www.socialmediaexaminer.com
http://www.jonloomer.com
• Some ideas for facebook contests:
caption contest
photo contest
video contest
• Fans enter by liking a post,
leaving a comment , posting
a photo – engaging in some way
12. • Social media breakfast north shore
• http://smbnorthshore.org/
• http://www.facebook.com/groups/smbnorthshore
To learn more
• www.socialmediaexaminer.com
• www.hubspot.com
• www.johnhaydon.com
• www.jcsocialmarketing.com