2. Find Out your Competitors and Start
Learning
• Find out your direct competitors
• Figure out how they are retaining customers
• Prepare a list of “Do’s and Don’ts”
• Figure out the plus points of your business
3. Have a Strong Online Presence
• People these days prefer searching online
• It increases your chances of being searched and found by new customers
• Create an online portal and keep it up-to-date
• Create presence on social media channels like Facebook, Twitter,
Instagram, etc.
• Take inspiration from your competitors
4.
5. Customer Reviews are Valuable
• Positive reviews add to your credibility
• Act actively when it comes to collecting customer reviews
• Negative reviews are valuable insights that helps you improve your
business in the right direction
6. Stay in the Media
• Helps you stay in the limelight
• Local newspapers and photographers are a good option
• Share your business journey- how you started , achieving the first
milestone, what customers love about your business, etc.
7.
8. Keep Connected with your Customers
• Ensure that your customers stay updated with your business news
• Adopt various strategies like email marketing, bulk SMS service, etc.
• Such marketing tactics also help you save a lot of time