This document summarizes the evolution of management perspectives over time from the classical perspective in the late 19th century to more recent developments. It traces the development of scientific management, administrative principles, bureaucratic organizations, and humanistic perspectives. Later perspectives included management science, systems thinking, and contingency views of adapting management styles to organizational contexts. The human relations movement emerged from the Hawthorne studies focusing on positive treatment of employees. Maslow's hierarchy of needs and McGregor's Theory X and Y also influenced human resources perspectives.
Part of Management Process. How the management process evolved from the early years.
Many experts contributed for this evolution. I compiled the list and little bit history along with the theory developed by each contributor for this process.
Chapter 11 Managing Change and InnovationRayman Soe
Richard L. Daft addresses themes and issues directly relevant to both the everyday demands and significant challenges facing businesses today. Comprehensive coverage helps develop managers able to look beyond traditional techniques and ideas to tap into a full breadth of management skills. With the best in proven management and new competencies that harness creativity, D.A.F.T. is Management!
Chapter 02 The Evolution of Management ThinkingRayman Soe
Richard L. Daft addresses themes and issues directly relevant to both the everyday demands and significant challenges facing businesses today. Comprehensive coverage helps develop managers able to look beyond traditional techniques and ideas to tap into a full breadth of management skills. With the best in proven management and new competencies that harness creativity, D.A.F.T. is Management!
Part of Management Process. How the management process evolved from the early years.
Many experts contributed for this evolution. I compiled the list and little bit history along with the theory developed by each contributor for this process.
Chapter 11 Managing Change and InnovationRayman Soe
Richard L. Daft addresses themes and issues directly relevant to both the everyday demands and significant challenges facing businesses today. Comprehensive coverage helps develop managers able to look beyond traditional techniques and ideas to tap into a full breadth of management skills. With the best in proven management and new competencies that harness creativity, D.A.F.T. is Management!
Chapter 02 The Evolution of Management ThinkingRayman Soe
Richard L. Daft addresses themes and issues directly relevant to both the everyday demands and significant challenges facing businesses today. Comprehensive coverage helps develop managers able to look beyond traditional techniques and ideas to tap into a full breadth of management skills. With the best in proven management and new competencies that harness creativity, D.A.F.T. is Management!
Creativity management is really about managing the creative diversity in your organization. Maximize your creative diversity and you maximize your organization's ability to solve a wide range of problems - but watch out for the spin-off problems this creates!
Management by objectives (MBO) is a systematic and organized approach that aims to increase organizational performance.
In other hand.
Management by Exception (MBE) is a "policy by which management devotes its time to investigating only those situations in which actual results differ significantly from planned results.’’
Power refers to the capacity to influence others. So where does it come from? Have you ever wondered why some managers seem like natural leaders? Or perhaps you are interested in what power you hold over others? View this quick course on the five sources identified by John French and Bertram H. Raven.
Chapter 3 Humanistic Approaches to Organizational Communicati.docxspoonerneddy
Chapter 3:
Humanistic Approaches to Organizational Communication
Introduction
The Human Relations Approach
Shifts emphasis from structure, power, and individualization (classical) to individual needs and human relationships
The Human Resources Approach
Attempt to balance the extremes of the classical theorists and the human relations theorists
Organizations and Social Expectations
Highly educated and empowered workers entered the workforce
Advanced skills were highly valued, difficult to replace
Case Study: The Traitorous Eight
Owner of a Silicon Valley startup firm demanded that all employees take lie detector tests to prove honesty
Owner was strict disciplinarian, top-down manager who stifled employees
Gifted, creative employees were fed up and began to look for other opportunities – dubbed the ”traitorous eight”
Formed their own firm and developed the world’s first microchip
Why do you think the eight reacted in this way?
The Hawthorne Studies: The Bridge from Classical Theory to Human Relations
From 1927-1932 a series of industrial research studies were conducted at the Western Electric Company Hawthorne Plant
Looking for ways to maximize output and improve organizational efficiency
All but first study led by researcher Elton Mayo
The Illumination Studies
Designed to test the effects of lighting on worker productivity
Lighting was held constant for one group (control)
Lighting was increased and decreased systematically for the other group (experimental)
Productivity of both groups increased under all conditions
The Relay Assembly Test Room Studies
Small group of 5-6 women who assembled telephone relay systems were isolated
Various changes introduced:
Work hours
Number of days worked
Duration & number of breaks
Incentives
Temperature & humidity
Refreshments
Changes discussed with women ahead of time; general productivity and satisfaction increased regardless of changes
The Interview Program
In an effort to understand the unexpected findings of the first studies, interviews were conducted
Employees were more interested in talking about attitudes and feelings
The Bank Wiring Room Studies
Focus on the influence of social groups on production and work behavior
Observations of men in the bank wiring room indicated developed norms regarding productivity
Social pressures created norms in opposition to formal organizational goals
Implications and Explanations of the Hawthorne Studies
Mayo and his team theorized that social and emotion needs influenced productivity
Paying more attention to the workers caused changed in behaviors – now known as the Hawthorne effect
Supervisor attention to both context and people more likely to influence behaviors
Studies critically evaluated and questions but were a key factor in moving away from the machine metaphor
The Human Relations Movement
Shift from organizational standardization to emphasis on the individual worker
Theories emphasize worker communication
Suggests workers sho.
Public Relations Management Session 5 Hr And PrMoksh Juneja
Session on public relations, and the over lap between Human Resource Management and Public relations management, Employee relations as an integral part of PR
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
2. 2000 The Technology-Driven Workplace 2010 1990 The Learning Organization 2000 1990 The Learning Organization 2010 1980 Total Quality Management 1970 Contingency Views 1950 Systems 2000 1940 Management Science 1930 Humanistic 1990 1890 Classical 1940 Management Perspectives Over Time
3. 3 Classical Perspective 0 The early study of management. 19th – late 20th Century Scientific Management Bureaucratic Organizations Administrative Principles Very powerful, gave companies fundamental skill for high productivity
4. Scientific Management Frederick Winslow Taylor (1856-1915), father of scientific management Focus on improving efficiency and labor productivity Workers could be retooled like machines Managers would need to change Incentive systems for meeting standards Others added to the theories
5. Characteristics of Scientific Management General Approach Developed standard method for performing each job. Selected workers with appropriate abilities for each job. Trained workers in standard method. Supported workers by planning work and eliminating interruptions. Provided wage incentives to workers for increased output. Contributions Demonstrated the importance of compensation for performance. Initiated the careful study of tasks and jobs. Demonstrated the importance of personnel and their training. Criticisms Did not appreciate social context of work and higher needs of workers. Did not acknowledge variance among individuals. Tended to regard workers as uninformed and ignored their ideas.
7. Administrative Principles &Henri Fayol’s 14 Points Division of work Authority Discipline Unity of command Unity of direction Subordination of individual interest for common good Remuneration Centralization Scalar chain Order Equity Stability and tenure of staff Initiative Esprit de corps
8. 8 Bureaucratic Organizations 0 Max Weber (1864-1920), a German theorist and father of modern sociology, introduced the bureaucratic theories He was concerned with managerial abuse of power and resources He identified three types of authority or power- traditional, Charismatic and Rational or legal. Weber opined Rational or legal authority is more efficient and adaptable to change Selection and advancement would be focused on competence and technical qualifications
9. 6 Characteristics of Weberian Bureaucracy Labor is divided with clear definitions of authority and responsibility. Positions are in hierarchy of authority. Personnel are selected and promoted based on qualifications. Acts and decisions are recorded in writing Management is separate from the ownership. Rules and procedures ensure reliable, & predictable behavior. Rules are impersonal and uniformly applied.
12. Humanistic Perspective Emphasized understanding human behavior. Dealt with needs & attitudes in the workplace. Truly effective control comes from within the individual worker rather than authoritarian control. Hawthorne Studies brought this perspective to forefront.
16. Hawthorne Studies Study was initiated to at Hawthorne plant of Western Electric- an unit of AT&T to study effects of changes in lighting on productivity Part of unit was divided into experimental group and control group No change in lighting was effected in control group but light was enhanced in experimental group from 24 to 46 to 70’ candles- productivity went up in both groups Then lighting of experimental group was reduced gradually to below normal but without any change in control group - productivity continued to increase in both groups
17. Hawthorne Studies Productivity of experimental group finally started to decline when lighting was reduced to moon light level and visibility got affected. It proved that something other than lighting caused changes in productivity Another experiment was conducted in Relay Assembly Test Room for 6 years. In this test relationship amongst rest, fatigue and productivity were also examined.
18. Hawthorne Studies First the normal productivity was measured Then production based pay system was introduced without any change in working conditions for 8 weeks Then two rest pauses of 5 minutes each were introduced at 10 am and 2 pm In next stage girls were given light lunch during pauses In next stage workday was reduced by half hour In next stage workday was reduced by one hour In next stage 5 day week initiated Gradual rise in output continued till here
19. Hawthorne Studies Then original work pattern without any pause, lunch and full work hrs introduced and productivity measured for 12 weeks. Productivity declined but not to original levels meaning physical conditions did not have impact Change in output could be related to attitudes and social factors at work place Workers enjoyed getting attention. This is known as Hawthorne effect.
23. Abraham Maslow sought to explain why a need become driving at some time and some other needs at some other time Maslow’s answer is that human needs are arranged in a hierarchy, from the most pressing to the least pressing Physiological needs - food, shelter most potent Psychological needs like safety, social, esteem and self actualisation are potent in that order It says that person shall fulfill its most important need first at least to a minimum level and only then the next level need shall activate
24. Organizational Examples General Examples Abraham Maslow’s Hierarchy Self- actualization Challenging Job Self-fulfillment Esteem Job Title Status Belonging Friends Friendship Safety Retirement Plan Stability Physiological Shelter Wages Based on needs satisfaction
25. Douglas McGregor’s Theory X & Theory Y Theory X People are lazy People lack ambition Dislike responsibility People are self-centered People don’t like change People need close supervision Theory Y People are energetic People want to make contributions People do have ambition People will seek responsibility Consider work as natural as rest & play
34. 33 Managing the Technology-Driven Workplace 0 Most work is performed on computers in today’s workplace Companies use technology to communicate and collaborate Key technologies in today’s workplace: Supply Chain Management Customer Relationship Management Outsourcing