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NURSING 105 NURSING MANAGEMENT Madeline N. Gerzon, RN, MM Clinical Instructor
WELCOME AGAIN TO NCM 105 NURSING MANAGEMENT!!! Madeline N. Gerzon, RN, MM Instructor
House Rules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Key Concepts in Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What comes into mind when you talk about management?
What comes into mind when you talk about management? People Processes Structure Function Policies Authority Organization Procedures Responsibility VMG Communication Resources
What is MANAGEMENT? ,[object Object],[object Object],[object Object],[object Object],Koontz and Weihrich
MANAGEMENT (???) ,[object Object],[object Object],Sullivan and Decker 1988
A theory   is a coherent group of assumption put forth to explain the relationship between two or more observable facts and to provide a sound basis for predicting future events.
[object Object],[object Object],[object Object],[object Object],[object Object]
TRADITIONAL THEORIES MODIFICATION CONTEMPORARY 1900s 1940s 1970s EVOLUTION OF ORGANISATION AND MANAGEMENT THEORIES
Traditional/ Classical   Theories Modifications Contemporary Approaches   Scientific Management Efficient Task Performance Bureaucratic Model Administrative Theory  Universal Management Principles Management Science   Economic Technical Rationality System Approach Contingency View No Best Method -Situational Factors. Authority & Structure  Human Relation Subsystem & Environment  Behavourial Science   Psychology,  Sociology, etc.
Scientific Management ,[object Object],[object Object]
Man as a Mechanism in the Factory ,[object Object],[object Object],Give me a job, give me security.  Give me a chance to survive I'm just a poor soul in the unemployment line My God, I'm hardly alive
Man as a Mechanism in the Factory ,[object Object],[object Object],[object Object],Give me a job, give me security.  Give me a chance to survive I'm just a poor soul in the unemployment line My God, I'm hardly alive
Frederick W. Taylor (1856 – 1917) ,[object Object],[object Object],[object Object]
Complaints Against Taylorism ,[object Object],[object Object],[object Object],“ The copper bosses shot you, Joe.  They shot you, Joe,” says I. “Takes more than guns to kill a man,” says Joe, “I didn’t die.”
Complaints Against Taylorism ,[object Object],[object Object],“ The copper bosses shot you, Joe.  They shot you, Joe,” says I. “Takes more than guns to kill a man,” says Joe, “I didn’t die.”
Gantt and Williams Towards a More Sensitive Workplace ,[object Object],[object Object],[object Object],Come all you workers and hear what I say, They're trying to plunder the eight-hour day, Won by our forbears in a bloody campaign, So rise up and be in the struggle again.
Gantt and Williams Towards a More Sensitive Workplace ,[object Object],[object Object],[object Object]
Gantt and Williams Towards a More Sensitive Workplace ,[object Object],[object Object],[object Object],[object Object]
F.W. Taylor and  Scientific Management ,[object Object],[object Object]
Henri Fayol (1925) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Luther Gulick (1937) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],POSDCoRB
[object Object]
Four Principles of  Scientific Management ,[object Object]
Four Principles of  Scientific Management ,[object Object]
Four Principles of  Scientific Management ,[object Object]
Four Principles of  Scientific Management ,[object Object]
Bureaucratic Model ,[object Object],[object Object]
Organization  -  take the form of a Bureaucratic structure. BUREAUCRATIC MODEL RATIONAL-LEGAL/AUTHORITY The right to exercise authority based on position. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Dimensions of Bureaucracy ,[object Object],[object Object]
Dimensions of Bureaucracy ,[object Object],[object Object]
Dimensions of Bureaucracy ,[object Object],[object Object]
Limitations of Bureaucracy ,[object Object]
Limitations of Bureaucracy ,[object Object]
Limitations of Bureaucracy ,[object Object]
Human Relations
Human Relations Movement ,[object Object],[object Object]
Mary Parker Follett (1927) ,[object Object],[object Object]
Mary Parker Follett ,[object Object],[object Object]
Mary Parker Follett ,[object Object],[object Object]
Hawthorne Experiments ,[object Object],[object Object],[object Object],[object Object]
The Hawthorne Effect ,[object Object]
The Hawthorne Studies ,[object Object],[object Object]
The Hawthorne Studies_2 ,[object Object],[object Object],[object Object],[object Object],[object Object]
H.R. in essence!!!!!!!! ,[object Object],[object Object]
Contribution of H.R. ,[object Object],[object Object]
Contribution of H.R. ,[object Object],[object Object]
Behavioral Science ,[object Object],[object Object],[object Object]
Behavioral Science ,[object Object],[object Object],[object Object],[object Object]
Douglas McGregor ,[object Object],[object Object],[object Object]
Douglas McGregor ,[object Object],[object Object]
Douglas McGregor ,[object Object],[object Object],[object Object]
Douglas McGregor ,[object Object],[object Object]
Douglas McGregor ,[object Object],[object Object],[object Object]
Douglas McGregor ,[object Object],[object Object],[object Object],[object Object]
Contributions of Behavioral Science ,[object Object],[object Object]
Limitations of Behavioral Science ,[object Object],[object Object]
Limitations of Behavioral Science ,[object Object],[object Object]
TRADITIONAL THEORIES MODIFICATION CONTEMPORARY 1900s 1940s 1970s EVOLUTION OF ORGANIZATION AND MANAGEMENT THEORIES
Traditional/ Classical   Theories Modifications Contemporary Approaches   Scientific Management Efficient Task Performance Bureaucratic Model Administrative Theory  Universal Management Principles Management Science   Economic Technical Rationality System Approach Contingency View No Best Method -Situational Factors. Authority & Structure  Human Relation Subsystem & Environment  Behavourial Science   Psychology,  Sociology, etc.
History of Management Thought 1890  1900  1910  1920  1930  1940  1950  1960  1970  1980  1990  2000 Traditional  Viewpoint Quality  Viewpoint Contingency  Viewpoint Systems  Viewpoint Behavioral  Viewpoint Adapted from Figure 2.1 2.2
Japanese Theory Z Characteristics of a Theory Z  ,[object Object],[object Object]
Japanese Theory Z Characteristics of a Theory Z  ,[object Object],[object Object]
Japanese Theory Z Characteristics of a Theory Z ,[object Object],[object Object]
System Analysis Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Basic Systems View of Organization Environment Adapted from Figure 2.4 INPUTS Human, physical, financial, and information resources OUTPUTS Products  and Services  TRANS-FORMATION PROCESS Feedback loops 2.7
The Contingency Perspective ,[object Object],[object Object],[object Object]
Blending Components into a Contingency Perspective
Contingency Viewpoint ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Adapted from Figure 2.5 2.8
An Example of the Contingency Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Quantitative Perspective ,[object Object]
The Quantitative Perspective ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Quantitative Perspective ,[object Object],[object Object]
The Quantitative Perspective ,[object Object],[object Object],[object Object]
The Quantitative Perspective ,[object Object],[object Object],[object Object],[object Object]
Management in the 21 st  Century ,[object Object],[object Object],[object Object],[object Object]
Total Quality Management ,[object Object],[object Object],Total Quality Management
UNDERSTANDING MANAGEMENT
Understanding Functions of Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Understanding Functions of Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Understanding Functions of Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why Management is essential for any Organization? ,[object Object],[object Object],[object Object],[object Object],Who are the managers that you know?
Goals of Managers? Surplus Profit org Non-profit org Money Time Materials Personal dissatisfaction e. g.  VS I & O Bedmaking
Goals of Managers? Productivity Productivity =  Outputs Inputs (within time period, quality considered) ,[object Object],[object Object],[object Object],Effectiveness Efficiency
Hospital Process Inputs Processing Outputs Employees, Staff Examination Healthy patients Hospital Surgery Medical Supplies Monitoring Equipment Medication Laboratories Therapy
Management: An Art or a Science? Managing as  practice  is an  ART Organized knowledge  underlying the  practice  is the  SCIENCE
[object Object]
Relationships within organizations ,[object Object],[object Object],[object Object],[object Object]
Relationships within organizations ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Relationships within organizations
Span of Control
Organizational Charts ,[object Object],[object Object],[object Object]
Organizational Charts ,[object Object],[object Object],[object Object],[object Object]
Limitations of  Organizational Charts ,[object Object],[object Object],[object Object],[object Object]
Organizational Charts Authority Accountability Vertical line  represents responsibility of  Individuals to supervise others officially
Organizational Charts
Organizational Charts Horizontal  solid lines connect individuals  at the same level in the organization and  have official relationship
Organizational Charts
Organizational Charts Dotted lines  represent communication  relationships in which neither individual has direct authority or accountability to the other and  they do not have the same supervisor
Organizational Charts
[object Object],[object Object],[object Object],[object Object],Organizational Charts
[object Object],[object Object],[object Object],[object Object],Organizational Charts
Types of Organizational Structure ,[object Object],[object Object],[object Object],[object Object]
Types of Organizational Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Organizational Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Organizational Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Organizational Structure ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Organizational Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Organizational Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Organizational Structure ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Organizational Structure ,[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Function ,[object Object],[object Object],[object Object],[object Object]
Organizational Function ,[object Object],[object Object],[object Object],[object Object]
Organizational Functions ,[object Object],[object Object],[object Object],[object Object]
Organizational Function ,[object Object],[object Object],[object Object],[object Object]
Organizational Function ,[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Function ,[object Object],[object Object],[object Object],[object Object]
What is an Informal Organization? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Problems of IO ,[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Climate ,[object Object],[object Object],[object Object],[object Object]
Organizational Climate ,[object Object],[object Object],[object Object],[object Object]
Organizational Climate ,[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Climate ,[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],[object Object],Management is……
[object Object],[object Object],[object Object],Management is……
What is Nursing Management? ,[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Management  ,[object Object],[object Object],[object Object],[object Object]
Types of Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Types of Management ,[object Object],[object Object],[object Object],[object Object]
Types of Management ,[object Object],[object Object],[object Object],[object Object]
Types of Management ,[object Object],[object Object],[object Object],[object Object]
Levels of Management ,[object Object],[object Object],[object Object]
Levels of Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Levels of Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
Levels of Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Levels of Management ,[object Object],[object Object],[object Object]
Levels of Management ,[object Object],[object Object],[object Object]
POSTTEST ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
Similarities and Differences Leaders Managers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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  • 1. NURSING 105 NURSING MANAGEMENT Madeline N. Gerzon, RN, MM Clinical Instructor
  • 2. WELCOME AGAIN TO NCM 105 NURSING MANAGEMENT!!! Madeline N. Gerzon, RN, MM Instructor
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  • 5. What comes into mind when you talk about management?
  • 6. What comes into mind when you talk about management? People Processes Structure Function Policies Authority Organization Procedures Responsibility VMG Communication Resources
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  • 9. A theory is a coherent group of assumption put forth to explain the relationship between two or more observable facts and to provide a sound basis for predicting future events.
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  • 11. TRADITIONAL THEORIES MODIFICATION CONTEMPORARY 1900s 1940s 1970s EVOLUTION OF ORGANISATION AND MANAGEMENT THEORIES
  • 12. Traditional/ Classical Theories Modifications Contemporary Approaches Scientific Management Efficient Task Performance Bureaucratic Model Administrative Theory Universal Management Principles Management Science Economic Technical Rationality System Approach Contingency View No Best Method -Situational Factors. Authority & Structure Human Relation Subsystem & Environment Behavourial Science Psychology, Sociology, etc.
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  • 61. TRADITIONAL THEORIES MODIFICATION CONTEMPORARY 1900s 1940s 1970s EVOLUTION OF ORGANIZATION AND MANAGEMENT THEORIES
  • 62. Traditional/ Classical Theories Modifications Contemporary Approaches Scientific Management Efficient Task Performance Bureaucratic Model Administrative Theory Universal Management Principles Management Science Economic Technical Rationality System Approach Contingency View No Best Method -Situational Factors. Authority & Structure Human Relation Subsystem & Environment Behavourial Science Psychology, Sociology, etc.
  • 63. History of Management Thought 1890 1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000 Traditional Viewpoint Quality Viewpoint Contingency Viewpoint Systems Viewpoint Behavioral Viewpoint Adapted from Figure 2.1 2.2
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  • 68. Basic Systems View of Organization Environment Adapted from Figure 2.4 INPUTS Human, physical, financial, and information resources OUTPUTS Products and Services TRANS-FORMATION PROCESS Feedback loops 2.7
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  • 70. Blending Components into a Contingency Perspective
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  • 85. Goals of Managers? Surplus Profit org Non-profit org Money Time Materials Personal dissatisfaction e. g. VS I & O Bedmaking
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  • 87. Hospital Process Inputs Processing Outputs Employees, Staff Examination Healthy patients Hospital Surgery Medical Supplies Monitoring Equipment Medication Laboratories Therapy
  • 88. Management: An Art or a Science? Managing as practice is an ART Organized knowledge underlying the practice is the SCIENCE
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  • 97. Organizational Charts Authority Accountability Vertical line represents responsibility of Individuals to supervise others officially
  • 99. Organizational Charts Horizontal solid lines connect individuals at the same level in the organization and have official relationship
  • 101. Organizational Charts Dotted lines represent communication relationships in which neither individual has direct authority or accountability to the other and they do not have the same supervisor
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