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Ali Anani
What is Emotional Intelligence?


 Emotional Intelligence is
 "…the capacity for recognizing
 our own feelings and those of
 others, for motivating ourselves
 and for managing emotions
 effectively in others and
 ourselves."
 - Daniel Goleman, Emotional
 Intelligence
Emotional Intelligence (EI) for
            Differentiation
I feel one missing area is using emotional
 intelligence as a means of differentiating
 companies. Blue Ocean Strategy (BOS) provides an
 excellent venue for this approach
Emotional intelligence in
dealing with external and
internal customers could be a
great source of differentiation
and adding value.
EI and Change
You can be a very competent manager that no Why do we need
Emotional Intelligence at work?
Increased pace and complexity of change
Need for flexibility and adaptability
Team-based approaches (effective relationships)
Working across organizational boundaries / Influencing and
networking
Directive and Transactional approaches to leading others no
longer works in all situations
Recruitment & Retention
Diversity in the workplace requiring greater understanding
Conflict
Stress – impact on individuals and organizations
Toxic emotional contagion
Discrimination
Bullying
Harassment
Competent Managers
You can be a very competent
manager that no one wants
to work for – therefore are
you really leading or simply
managing? We need to do
both in the work
place, developing your
Emotional Intelligence can
make all the difference.
Becoming self aware does not mean being
selfish though. Discovering the inner you will
enable you to give more of yourself to others
and this will benefit your relationships as
well as helping to build your self esteem and
confidence as you become truer to yourself ..
Feel well to do well


     High   How?
                          Expected
            Why?
Do Well
                          How?
    Low     Expected
                          Why?

            Low                High
                   Feel Well
Use of Brain Quadrant quadrant




                      Improve
               High   Right
                      Brain
  Left Brain
                                  Improve
               Low                Left
                                  Brain
                       Low             High
                         Right Brain
Self-Awareness Visualization
                               Know why, how and
                                what to improve

       Improve
High   Right                           High   How?
                                                            Expected
       Brain                                  Why?
                                  Do Well
                   Improve
                                                            How?
Low                Left                Low    Expected
                                                            Why?
                   Brain
        Low             High                  Low                High
          Right Brain                                Feel Well
Self-Awareness Leads to Self-Management
                   Level of creativity                Self-Confidence
                                                Feelings
    Self- Awareness
                                                     Self-
                                                     assessment

                           High          Why?
                  Self-
   Initiative     management
                                                                Why?
                          Low
Response to
Failing
       Emotional Self-                                             High
                                           Low
       Control
                                                 Self-Awareness
                  Adaptability
   Optimism
                                 Trust
Social Awareness and Relationship
             Management


  Conflict              High
  Manage                             Why?
  ment
                Relationship
                Management
Influence
                                                         Why?
                        Low
   Developing
   Others                           Low
                                                             High
                                     Social Awareness
                 Leadership
  Change
                                                        Empathy
  Catalyst
                               Service
                               Orientation                  Assertiveness
Apply Blue Ocean Strategy to Achieve
       Differentiation of Value

    Raise what to achieve better value   ?
     Eliminate what emotions to improve my well
     being what to achieve better value   ?
Apply Blue Ocean Strategy to Achieve
     Differentiation of Value- 2

   Create what and how to improve my
   creativity?



   Reduce what emotions to improve my well-
   being?
The use of Blue Ocean
  Strategy to enhance our
understandings of Emotional
  Intelligence merits more
         probing into

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Emotional intelligence and blue ocean strategy

  • 2. What is Emotional Intelligence? Emotional Intelligence is "…the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotions effectively in others and ourselves." - Daniel Goleman, Emotional Intelligence
  • 3. Emotional Intelligence (EI) for Differentiation I feel one missing area is using emotional intelligence as a means of differentiating companies. Blue Ocean Strategy (BOS) provides an excellent venue for this approach
  • 4. Emotional intelligence in dealing with external and internal customers could be a great source of differentiation and adding value.
  • 5. EI and Change You can be a very competent manager that no Why do we need Emotional Intelligence at work? Increased pace and complexity of change Need for flexibility and adaptability Team-based approaches (effective relationships) Working across organizational boundaries / Influencing and networking Directive and Transactional approaches to leading others no longer works in all situations Recruitment & Retention Diversity in the workplace requiring greater understanding Conflict Stress – impact on individuals and organizations Toxic emotional contagion Discrimination Bullying Harassment
  • 6. Competent Managers You can be a very competent manager that no one wants to work for – therefore are you really leading or simply managing? We need to do both in the work place, developing your Emotional Intelligence can make all the difference.
  • 7. Becoming self aware does not mean being selfish though. Discovering the inner you will enable you to give more of yourself to others and this will benefit your relationships as well as helping to build your self esteem and confidence as you become truer to yourself ..
  • 8. Feel well to do well High How? Expected Why? Do Well How? Low Expected Why? Low High Feel Well
  • 9. Use of Brain Quadrant quadrant Improve High Right Brain Left Brain Improve Low Left Brain Low High Right Brain
  • 10. Self-Awareness Visualization Know why, how and what to improve Improve High Right High How? Expected Brain Why? Do Well Improve How? Low Left Low Expected Why? Brain Low High Low High Right Brain Feel Well
  • 11. Self-Awareness Leads to Self-Management Level of creativity Self-Confidence Feelings Self- Awareness Self- assessment High Why? Self- Initiative management Why? Low Response to Failing Emotional Self- High Low Control Self-Awareness Adaptability Optimism Trust
  • 12. Social Awareness and Relationship Management Conflict High Manage Why? ment Relationship Management Influence Why? Low Developing Others Low High Social Awareness Leadership Change Empathy Catalyst Service Orientation Assertiveness
  • 13. Apply Blue Ocean Strategy to Achieve Differentiation of Value Raise what to achieve better value ? Eliminate what emotions to improve my well being what to achieve better value ?
  • 14. Apply Blue Ocean Strategy to Achieve Differentiation of Value- 2 Create what and how to improve my creativity? Reduce what emotions to improve my well- being?
  • 15. The use of Blue Ocean Strategy to enhance our understandings of Emotional Intelligence merits more probing into