What does emotional intelligence have to do with counseling, coaching or career development. Learn how you can become certified in emotional intelligence coaching.
Northwest Justice Forum
An Unexpected Journey
Wednesday, June 26, 2013
Clackamas Community College
Chris Wilson
Self Awareness
Mediation
Emotional intelligence, mindfulness, unconscious processes
What does emotional intelligence have to do with counseling, coaching or career development. Learn how you can become certified in emotional intelligence coaching.
Northwest Justice Forum
An Unexpected Journey
Wednesday, June 26, 2013
Clackamas Community College
Chris Wilson
Self Awareness
Mediation
Emotional intelligence, mindfulness, unconscious processes
High IQ level could be the best measure for the success and performance of employees and managers.
Do you agree or disagree?
Discussion on both agree and disagreement. Details explanation and relevant examples are provided.
Conclusion: IQ is important, but not everything in life, people need EQ and SQ to manage, to survive and to communicate and interact with the real world.
What's Your Emotional Intelligence Quotient- EQ? Includes the Nature of Emotions, Importance of Emotional Intelligence, What are YOUR moods and emotions?http://www.lynboyer.net/?page_id=1940
Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.
When it comes to accomplishing goals, spurring innovation, and developing stronger competitive positions, the ability to collaborate effectively is paramount. People with a high EQ have proven to be the most effective collaborators in the workplaceand research is proving that emotional intelligence is more important than IQ or technical expertise in the business world.
Emotional intelligence and Better Decision MakingMick Lavin, MBA
Emotional Intelligence or the understanding of ones emotions is useful in all aspects of life and relationships. This presentation describes Emotional Intelligence as it relates to decision-making.
We will look at how Emotional Intelligence can help us make better decisions even under pressured circumstances.
How we feel in the moment will affect the decisions we make. If we are happy we may give concessions during negotiations, sadness may mean we lose interest and somehow sabotage negotiations; anger may lead to stubborn behaviour where we won’t concede ground. Fear may mean we put off decisions. Shock may make us stop taking risks, even measured risks.
How can we know and perhaps counteract these emotions when we make decisions?
By understanding a little more about Emotional Intelligence.
A Brain-based Approach to Understanding Conflict Styles: and why we react the...Caliber Leadership Systems
In this presentation at the 2010 Inform Canada Conference, Behavioral Change Expert Nancy Dranitsaris explains what happens in the brain during stress and how our brain is wired to react based on our Striving Style.
High IQ level could be the best measure for the success and performance of employees and managers.
Do you agree or disagree?
Discussion on both agree and disagreement. Details explanation and relevant examples are provided.
Conclusion: IQ is important, but not everything in life, people need EQ and SQ to manage, to survive and to communicate and interact with the real world.
What's Your Emotional Intelligence Quotient- EQ? Includes the Nature of Emotions, Importance of Emotional Intelligence, What are YOUR moods and emotions?http://www.lynboyer.net/?page_id=1940
Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.
When it comes to accomplishing goals, spurring innovation, and developing stronger competitive positions, the ability to collaborate effectively is paramount. People with a high EQ have proven to be the most effective collaborators in the workplaceand research is proving that emotional intelligence is more important than IQ or technical expertise in the business world.
Emotional intelligence and Better Decision MakingMick Lavin, MBA
Emotional Intelligence or the understanding of ones emotions is useful in all aspects of life and relationships. This presentation describes Emotional Intelligence as it relates to decision-making.
We will look at how Emotional Intelligence can help us make better decisions even under pressured circumstances.
How we feel in the moment will affect the decisions we make. If we are happy we may give concessions during negotiations, sadness may mean we lose interest and somehow sabotage negotiations; anger may lead to stubborn behaviour where we won’t concede ground. Fear may mean we put off decisions. Shock may make us stop taking risks, even measured risks.
How can we know and perhaps counteract these emotions when we make decisions?
By understanding a little more about Emotional Intelligence.
A Brain-based Approach to Understanding Conflict Styles: and why we react the...Caliber Leadership Systems
In this presentation at the 2010 Inform Canada Conference, Behavioral Change Expert Nancy Dranitsaris explains what happens in the brain during stress and how our brain is wired to react based on our Striving Style.
Branding & Marketing Essentials and DefinitionEssam Ayman
If you don't have any idea about branding and marketing, so this presentation is a very good brief to explore more about branding and it's essential elements to create a brand. Also it will lead you to the difference between digital marketing and offline marketing and how to build a successful marketing campaigns and tool kits.
Presentation to the Laurus Network, Dublin on 21st April 2010. Overview of EQi - what is EQi, how it's linked to success, the subscales and what they are, how to improve your EQi today.
Emotional Intelligence plays a very important role in Leadership Development and Succession Planning. It's about developing empathy and supporting your colleagues by partnering with them.
Emotional Intelligence (EQ) is the capacity to understand yourself and others’ emotions, and to motivate and develop yourself and others to result in improved work performance and enhanced organizational effectiveness. Emotional Intelligence is measurable, and most importantly can be developed! Cognitive Intelligence (IQ) helps to determine if an individual is trainable where Emotional Intelligence (EQ) helps to determine if an individual is capable. EQ addresses the emotional, personal, social, and survival skills associated with street smarts
SOFT SKILLS WORLD takes pleasure in introducing itself as an experienced and competent conglomeration with more than 300 Training & Development professionals. This team represents key functional domains across industries.
We sincerely look forward to joining hands with your esteemed organization in our endeavour to create a mutually satisfying win-win proposition per se Organization Development interventions.
May we request you to visit us at http://www.softskillsworld.com/to have a glimpse of the bouquet of our offers .We have partnered with the best & promise you an excellent organizational capability building.
We firmly believe Hard Skills alone are not sufficient enough to enhance business success. Aligned with high performance organizational culture and given the right direction, Soft Skills is the best recipe for business success.
Emotional intelligence taps into a fundamental element of human behaviour that is distinct from your intellect.The communication between your emotional and rational ?brains? is the physical source of emotional intelligence.
The pathway for emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think rationally about your experience.The awareness that emotional intelligence has become an important job skill, even surpassing technical ability, has been growing over the last number of years.As teamwork becomes increasingly important in the workplace, people who are able to understand, get along with and work well with others will become increasingly sought after. Highly emotionally intelligent people have well developed people skills allowing them to develop relationships with a diverse range of personalities and people from various cultures and backgrounds. People who are able to work well with others have sought after attributes in an increasing globalization and evolving diverse workplace.
1. Emotionally Intelligent Mentoring
Using EI Concepts to Enhance
Your Mentoring Program
Presented by:
Don Peterson
Strategic Partners, Inc.
2. What We’ll Cover Today
Review of Emotional Intelligence
What it is
Why it matters
EQ Skills
EQ Skills for Mentoring
For Mentors
For Mentees
3. What are Emotions?
Emotions are the pre-dispositions
to action.
--Julio Olalla
Actions I Can Take
Emotions
Actions I Can’t Take
7. The Amygdala Hijack
Strong emotional reaction
Sudden onset
Later feeling of regret
8. “Take a Breath”
Notice your instant reaction (What
are you feeling? How is your body
reacting? What are you telling
yourself?)
Breathe!
Intentionally go to your “thinking”
brain
Express your emotions in a
constructive manner
9. “Take a Breath” Activities
Count to three
“Whoa! What’s happening to
me?”
Name the emotion and where
it came from
Name three things you like
about the person with whom
you are talking/fighting
10. What is EQ?
The ability to
sense, understand and use
emotions to more
effectively manage
ourselves and influence
positive outcomes in our
relationships with others
12. Why EQ Matters
High EQ Skills:
80% of high performers
More important to job performance
than any other skill
More influence on job performance
than IQ and experience combined
20% more productive
60% of workplace success
13. We are being judged
by a new yardstick;
not just how smart we are, or by our
training and expertise, but also how
well we handle ourselves and each
other.
-- Dan Goleman
Working with Emotional Intelligence
15. We are what we repeatedly do.
Excellence is not an act, but a habit.
--Aristotle
16. Using EQ Assessments in
Mentoring Programs
Before Mentoring begins
Assess Mentors EQ
Assess Mentees EQ
Before matching takes place
Review strengths and weaknesses
of Mentors/Mentees
Review combinations of skills
before matching
Use Mentee EQ assessment as
part of development plan
19. Before Matching
What are the mentor’s strengths
and weaknesses?
What are the Mentee’s strengths
and weaknesses?
What EQ skills is the Mentee
looking to develop?
What EQ skills does the Mentor
demonstrate?
20. Before Matching
Consider combinations of EQ skills
, e.g.,
Mentee is high in Assertiveness
and low in Empathy
Mentee could be aggressive
Is Mentor prepared to deal with a
Mentee who might be aggressive?
21. Mentoring Development Plan
Pick ONE or TWO EQ skills to
work on
Agree to new practices and actions
to develop skills
22. Self Regard
Definition: The ability to
respect and accept ourselves
warts and all
Importance: One of the most
powerful predictors of
competent behavior
23. Self Regard
To build: An on-going process
of self-exploration that focuses
on grounding negative self-
assessments
Benefits: An expanding
knowledge of identity that is
richer, more flexible, more
confident and more secure
24. The ABCDEs of EQ
A B C D E
Debate,
Activating Conse- Dispute,
Event Beliefs quences Discard Effects
2. What 3. What self- 1. What are 4. What is 5. How has
triggered the talk is going the un- the evidence doing #4
upsetting on? pleasant to dispute shifted your
situation? feelings and the self-talk? feelings and
behaviors? behaviors?
What new
actions are
available to
you?
25. Emotional Self
Awareness
Definition: The ability to
understand what we are
feeling and why
Importance: It provides the
springboard for the positive
development of the other EQ
skills
26. Emotional Self
Awareness
To build: Ask ourselves questions
about our current emotional state
and our triggers
Benefits: Eliminates or mitigates
the emotions that are getting in our
way, causing our own suffering
and the suffering of others
27. It Just Bubbles Up
1. Describe a recent situation in which you
were triggered by another person and
acted “badly”
2. Name the emotions you experienced
3. Describe the thoughts you had about
yourself, the other person and the
situation
28. It Just Bubbles Up
4. Describe how you responded to those
thoughts and emotions
(withdrew, became verbally
abusive, pretended agreement, etc.)
5. Describe the physical sensations as
you experienced the thoughts and
emotions
6. What do you want to do differently
when faced with a similar situation in
the future.
29. Interpersonal
Relationships
Definition: The ability to develop
mutually satisfying relationships by
surrendering some self-interest for
the good of the relationship
Importance: As naturally social
beings, critical to success and
survival
30. Interpersonal
Relationships
To build: Improve your
listening, find areas of
common interest, read non-
verbal clues
Benefits: Stress
reduction, increased
productivity and
creativity, greater enjoyment
of life
31. Happiness
Definition: The ability to feel
satisfied with one’s life, to
enjoy oneself and others, and
to have fun
Importance: Affects the
development and exercise of
all your skills
32. Happiness
To build: Pay attention to
when you need to be right and
to your “wanting;” choose
happiness instead
Benefits: The relaxation of our
self-importance; more
pleasure and less pain
33. No creature can fly with just one wing.
Gifted leadership occurs where heart
and head – feeling and thought – meet.
These are the two wings that allow a
leader to soar.
-- From “Primal Leadership”