This document discusses emotional intelligence and its importance. It defines emotions and types of emotions. Emotional intelligence involves managing one's own emotions as well as understanding others' emotions through empathy. High emotional intelligence is especially important for leaders as they must motivate employees and deal with challenges. The document outlines five components of emotional intelligence: self-awareness, managing feelings, self-motivation, empathy, and relationship management. Low emotional intelligence can lead to relationship problems, poor decisions, lack of career advancement, and other issues. Developing emotional intelligence is important for success in the workplace.

1. Emotional Intelligence
THE POWER OFTHE POWER OF

2. WHAT IS AN EMOTION?WHAT IS AN EMOTION?

3. TYPES OF EMOTIONSTYPES OF EMOTIONS

7. NEEDNEED

8. EMOTIONAL INTELLIGENCEEMOTIONAL INTELLIGENCE

9. EMOTIONAL INTELLIGENCEEMOTIONAL INTELLIGENCE
Bosses and leaders, in particular, need
high EQ because they represent the
organization to the public, they interact
with the highest number of people within
and outside the organization and they set
the tone for employee morale

10. Leaders with empathy are able to understand their
employee's needs and provide them with constructive
feedback

11. WHY EMOTIONALWHY EMOTIONAL
INTELLIGENCE IS NECESSARYINTELLIGENCE IS NECESSARY
Helps managers handle
adversity & set back
Teaches managers cope when
change & uncertainty hits
organisation or their personal lives.

12. Help to manage effective
relationship.
Help them being focussed
and stay on track by
remembering purpose &
vision.

13. Upon graduating from college,
Debra believed that if she worked hard, she would
achieve her career success goals
She racked up a list of
accomplishments
However, just two
years into her career
she was fired.
Example to illustrate how EQ can
positively or negatively impact
one's career and the organization:

14. WORKING WITH PEOPLE MEANSWORKING WITH PEOPLE MEANS
WORKING WITH EMOTIONSWORKING WITH EMOTIONS

15. DEVELOPING EI IN THE WORKPLACEDEVELOPING EI IN THE WORKPLACE

16. COMPONENTS OF EMOTIONALCOMPONENTS OF EMOTIONAL
INTELLIGENCEINTELLIGENCE
THERE ARE FIVE PARTS TO IT.THERE ARE FIVE PARTS TO IT.
• KNOWING WHAT YOU'RE FEELING.KNOWING WHAT YOU'RE FEELING.
• MANAGING YOUR FEELINGS, ESPECIALLYMANAGING YOUR FEELINGS, ESPECIALLY
DISTRESSING FEELINGS.DISTRESSING FEELINGS.
• SELF-MOTIVATIONSELF-MOTIVATION
• EMPATHY ANDEMPATHY AND
• MANAGING RELATIONSHIPSMANAGING RELATIONSHIPS

17. PROBABILITIES OF NOT HAVING AN GOODPROBABILITIES OF NOT HAVING AN GOOD
EMOTIONAL INTELLIGENCE AND THEIREMOTIONAL INTELLIGENCE AND THEIR
CONSEQUENCESCONSEQUENCES
• WHILE PEOPLE HAVE SHOWN THEY CAN PRODUCE BETTERWHILE PEOPLE HAVE SHOWN THEY CAN PRODUCE BETTER
RESULTS AT WORKPLACE, MANY OF US LACK EMOTIONALRESULTS AT WORKPLACE, MANY OF US LACK EMOTIONAL
INTELLIGENCE.INTELLIGENCE.
• WE SIMPLY DON’T KNOW HOW TO PERCEIVE,WE SIMPLY DON’T KNOW HOW TO PERCEIVE,
UNDERSTAND,EXPRESS AND MANAGE OUR EMOTIONSUNDERSTAND,EXPRESS AND MANAGE OUR EMOTIONS
EFFECTIVELY.EFFECTIVELY.
THERE ARE ADVERSE CONSEQUENCES TO HAVE LOWTHERE ARE ADVERSE CONSEQUENCES TO HAVE LOW
EMOTIONAL INTELLIGENCE. THESE INCLUDES:-EMOTIONAL INTELLIGENCE. THESE INCLUDES:-

RELATIONSHIP PROBLEMSRELATIONSHIP PROBLEMS

RAGE IN THE WORKPLACERAGE IN THE WORKPLACE

POOR DECISION MAKING CAPABILITYPOOR DECISION MAKING CAPABILITY

FAILURE TO ADVANCE IN CAREERFAILURE TO ADVANCE IN CAREER

18. Relationship Problems
Rage in the workplace
Poor decision
making capability
failure to advance in career

19. HOW EQ SUCCEEDS IQHOW EQ SUCCEEDS IQ

20. EQ versus IQ

21. 8 TIPS TO CONTROL YOUR EMOTIONS8 TIPS TO CONTROL YOUR EMOTIONS

22. QUESTION & ANSWERSQUESTION & ANSWERS