Emotional intelligence (EI) is the ability to perceive, control, and evaluate emotions, and can be either learned or inborn. Researchers Peter Salovey and John D. Mayer identified four branches of EI: perception of emotion, reasoning with emotions, understanding emotions, and managing emotions. Effective management of emotions is crucial for maintaining relationships and responding compassionately, especially in challenging interpersonal situations.

2.  Emotional intelligence (EI) refers to the
ability to perceive, control and evaluate
emotions. Some researchers suggest that
emotional intelligence can be learned
and strengthened, while others claim it is
an inborn characteristic.

3.  Since 1990, Peter Salovey and John D.
Mayer have been the leading researchers
on emotional intelligence. In their influential
article "Emotional Intelligence," they
defined emotional intelligence as, "the
subset of social intelligence that involves
the ability to monitor one's own and others'
feelings and emotions, to discriminate
among them and to use this information to
guide one's thinking and actions" (1990).

4.  The Four Branches of Emotional Intelligence
 Salovey and Mayer proposed a model that
identified four different factors of emotional
intelligence: the perception of emotion, the
ability reason using emotions, the ability to
understand emotion and the ability to
manage emotions.

8.  Reasoning With Emotions: The next step
involves using emotions to develop thinking
and cognitive activities. Emotions help
prioritize what we pay attention and react
to; we respond emotionally to things that
catch our attention.

10. Understanding Emotions: The emotions that
we perceive can carry a huge variety of
meanings. If someone is expressing angry
emotions, the observer must interpret the
cause of their anger and what it might
mean.

12.  Managing Emotions: The ability to manage
emotions effectively is a key part of
emotional intelligence. Regulating
emotions, responding appropriately and
responding to the emotions of others are all
important aspects of emotional
management.

14.  Sometimes there’s people who are rude to you, while you’re being nice. That
dissapoints you, because you don’t understand their behavior. So, what
should you do ?
 -You can try to understand him or her, and feel a bit of compasion. In these
cases you keep being kind to that person, because you know he/she is like
that, or that he/she has some problems which make him/her act in that way.
 -If you are one of those people who get upset inmediatly, you may not feel
compasion and feel angry about it. In that case his/her answer could
provoke a fight between you both, and start a really bad relationship. This
reaction hasn’t got something positive and you may prompt your rage.
 This situation often appears in our lives, and people usually don’t use their
emotional inteligence. To use it in this example would mean the first answer;
to calw down yourself and to perceive the problem of the other person. If
you don’t use it you’ll deteriorate the relationship between you two, and your
soul, as in contact with the armony of the happiness.