2. DRSL’s:
• What: What is emotional intelligence?
• Why: Responsible Citizen
Effective Communication
Lifelong Learning
Problem Solving
3. Definition:
• Emotional Intelligence: The ability to express and control our own
emotions as well as the ability to understand, interpret, and
respond to the emotions of others.
• Some researchers suggest that emotional intelligence can be
learned and strengthened, while others claim it is an inborn
characteristic.
4. Four Branches of Emotional Intelligence:
• 1. Perceiving Emotions
• 2. Reasoning with Emotions
• 3. Understanding Emotions
• 4. Managing Emotions
By: Salovey & Mayer
5. 1. Perceiving Emotions:
• The first step in understanding emotions is to accurately perceive
them. In many cases, this might involve understanding nonverbal
signals such as body language and facial expressions.
6. 2. Reasoning with Emotion:
• The next step involves using emotions to promote thinking and
cognitive activity. Emotions help prioritize what we pay attention
and react to; we respond emotionally to things that draw our
attention.
7. 3. Understanding Emotion:
• The emotions that we perceive can carry a wide variety of
meanings. If someone is expressing angry emotions, the observer
must interpret the cause of their anger and what it might mean.
For example, if your boss is acting angry, it might mean that he is
dissatisfied with your work; or it could be because he got a
speeding ticket on his way to work that morning or that he's been
fighting with his wife.
8. 4. Managing Emotions:
• The ability to manage emotions effectively is a key part of
emotional intelligence. Regulating emotions, responding
appropriately and responding to the emotions of others are all
important aspect of emotional management.
• Article by: Kendra Cherry, Psychology Expert
9. Learning some coping skills that work for
YOU!
• Go back to basics! You hear it all of the time…
• Exercise is great for getting out frustrations, releasing endorphins (feel
good chemicals), keeping you physically healthy. Do it!
• Meditation, reflection, thinking time.
• Talking things out with someone you trust.
• Find a temporary escape – listen to your favorite music, watch your
favorite movie.
• Do volunteer work. Focus on someone or something else
for a while.