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The document discusses how web 2.0 technologies are being adopted in both the back office and front office of public services, but not widely by governments themselves. It aims to answer whether web 2.0 is applied in e-government, if these applications gain high usage, what impact they have, and if they present a new vision for e-government. Examples provided include peer-to-patent, Intellipedia, Patient Opinion, farmsubsidy.org, and calls for governments to open their data and start with collaborative back office teams while providing soft governance of new initiatives.




























