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The document discusses the potential of Web 2.0 technologies to enhance e-government by making it more user-oriented, participative, transparent, and efficient. It provides examples of successful applications such as 'peer-to-patent' and 'intellipedia' that foster collaboration and information sharing among stakeholders. Furthermore, it emphasizes the need for governments to adopt a flexible approach, encouraging experimentation and user involvement while addressing challenges related to privacy and governance.




























