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This document discusses the core concepts of Web 2.0 including openness, collaboration, and community. It explains that Web 2.0 is focused on people, data, sharing, real-time interactions, and networks. Web 2.0 allows for new forms of collaboration and knowledge sharing between government agencies and citizens. Examples like Flickr, Twitter, and Get Satisfaction are given as tools that could be used to engage citizens and share government information in new ways.
































































