This document discusses how technology has impacted businesses, particularly small businesses. It describes how technologies like the internet, mobile apps, and business software have allowed small businesses to reduce costs, improve communication, increase productivity, reach new markets, and automate processes. Specific examples are given of how Netflix and transportation companies have leveraged technologies like streaming, mobile apps, and GPS to transform their business operations and better serve customers. The document concludes by noting some businesses have started using RFID chip implants in employees to tighten security, though privacy concerns remain.