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The document discusses the role of information technology and information systems in business. It defines information technology as technologies used to collect, process, store, and communicate data, giving examples like ATMs and fingerprint scanners. It defines an information system as the combination of hardware, software, infrastructure, and trained personnel used to facilitate planning, control, coordination, and decision making in an organization. The document states that information systems are now the backbone of business and are used for organizational communications, data management, accounts, logistics, marketing, sales, research and development, customer interaction, and forecasting.






