A copy of the slides I presented with my colleague Aice Granville at the Housing Technology Conference 2017.
Our session covered:
• Our early adventures in the world of digital – including our online affordability assessment & the home swap app MoveMaker
• Our HomeGrown innovation challenge
• Designing digital services with customers and colleagues
• Working with start-ups through HouseMark Evolve
• Our approach and lessons learned
• Onwards and upwards - our future aspirations
Some aspects of basic knowledge management requirements and needs, including (towards the end) a link to CMMI and how they relate to each other. More info from www.qpit.net
Idea management is an important part of management in the 21st. century. Watch this presentation to see how you can enhance your competitveness by implementing idea managment and how Ideas2benefit software can support your business.
Some aspects of basic knowledge management requirements and needs, including (towards the end) a link to CMMI and how they relate to each other. More info from www.qpit.net
Idea management is an important part of management in the 21st. century. Watch this presentation to see how you can enhance your competitveness by implementing idea managment and how Ideas2benefit software can support your business.
What Can Participative design do for you and what you can do for participativ...Patrizia Bertini
Participative design, or co-creation, can be a game changer.
The UX industry is evolving and so should evolve the tools and the approaches that allow professionals to deliver meaningful and valuable experiences.
Participative design has been around since the '70s - and the raise of a collaborative culture enhanced by technology are quickly changing the way users and customers engage and communicate with brands, organisations, and companies.
How and why companies should consider a participative approach?
[Presented at UX Crunch London, 29th September 2015]
The agile and lean mindset. Digital transformation conference, 21 May 2015CharityComms
Jo Kerr, assistant director, digital, Breast Cancer Care
Damien Austin-Walker, head of digital, vInspired
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do. www.charitycomms.org.uk
Since the publication of the Agile Manifesto in 2001, Agile has grown to be the standard practice for the software development industry and teams around the globe. Seeing the success of this approach, other areas of the business are looking to adopt it; but…how do you “run agile” in non-software development teams? How do you apply the Agile principles and tools to an Operations, Sales or an HR team? And more importantly, how does your business achieve Business Agility as a whole?
Superb Australian managed outsourcing and outstaffing company in Kyiv Ukraine. Get your start up or scale up turbo charged via software development in Ukraine.
10 Steps to Ensure Smooth and Profitable Digital TransformationEvelina Deleanu
The difference between a successful digital transformation project for a modern industrial facility and one that wastes millions of dollars depends as much on the technology deployed as on the process used to deploy it. Learn how to identify projects with strong ROI potential, align leadership business objectives with the various operations team members’ goals, and isolate and eliminate process bottlenecks and cost sinks. The actionable step-by-step guide for Industry 4.0 automation initiatives delivers improved plant efficiency, reduced operations costs, improved safety, and higher ROI. This talk was presented at ChaiOne's Connected Work 2018 conference in October
The current smart city agenda is too tech focused. Livable and sustainable cities, where citizens are empowered by human technology, demand a human-centred, design-driven and collaborative approach. It must cut across industries and demographics and bring together diverse perspectives including citizens, government, investors, entrepreneurs, the public sector, private companies and NGO’s. And then, a process of smart prototyping and experimentation is required to actually set things in motion and get things done.
In this workshop Marzia will guide the audience into an exploration of how to design a supreme employee experience, generating solutions aimed at establishing positive employee relationships. Instruments like eNPS (Employee Net Promoter Score) are useful to understand how your employees regard their current experience, offering little or no guidance on how to improve it. Marzia will guide you through a step-by-step process to maximise the use of eNPS data as a starting point to rethink and redesign your employee experience.
IWMW 2015 - Marrying Creativity with Management ComplexityPrecedent
Marrying creativity with Management Complexity
How do you encourage creativity and vision within your organisation, whilst at the same time marrying this to your operational model, budget restrictions and institutional complexities? Rob Van Tol, Senior Strategy Consultant at Precedent and KPMG will tackle these key topics; showing real-world examples, how they work together to achieve this and discuss where they see the future of the sector.
SD Futures: Service design, the next ten years Livework Studio
This presentation will cover how topics like design training, relationships, and human behaviour will change the services we use and deliver. These will have tremendous impact in the future and we’re already seeing evidence of them in some of our current projects. So how will service designers need to navigate these trends to stay relevant in an ever changing world? Services are evolving at breakneck speeds. Our role as service designers may soon be unrecognisable.
Can Lean help improve the Architecture Maturity of an entire Organization?Institut Lean France
Architecture is more often recognized as an art than as a science. At the Lean Digital Summit, Pierre Marchand and Christian Phan-Trong from Swiss Life will discuss how taking a fresh look at Architectural activities through a process and a “Lean” lens can yield unexpected benefits for the Architects as individuals and as a team. They also explained how this approach can greatly improve the architectural quality of the deliverables and the architectural maturity of an Organization.
More Lean Digital stories on www.lean-digital-summit.com
What Can Participative design do for you and what you can do for participativ...Patrizia Bertini
Participative design, or co-creation, can be a game changer.
The UX industry is evolving and so should evolve the tools and the approaches that allow professionals to deliver meaningful and valuable experiences.
Participative design has been around since the '70s - and the raise of a collaborative culture enhanced by technology are quickly changing the way users and customers engage and communicate with brands, organisations, and companies.
How and why companies should consider a participative approach?
[Presented at UX Crunch London, 29th September 2015]
The agile and lean mindset. Digital transformation conference, 21 May 2015CharityComms
Jo Kerr, assistant director, digital, Breast Cancer Care
Damien Austin-Walker, head of digital, vInspired
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do. www.charitycomms.org.uk
Since the publication of the Agile Manifesto in 2001, Agile has grown to be the standard practice for the software development industry and teams around the globe. Seeing the success of this approach, other areas of the business are looking to adopt it; but…how do you “run agile” in non-software development teams? How do you apply the Agile principles and tools to an Operations, Sales or an HR team? And more importantly, how does your business achieve Business Agility as a whole?
Superb Australian managed outsourcing and outstaffing company in Kyiv Ukraine. Get your start up or scale up turbo charged via software development in Ukraine.
10 Steps to Ensure Smooth and Profitable Digital TransformationEvelina Deleanu
The difference between a successful digital transformation project for a modern industrial facility and one that wastes millions of dollars depends as much on the technology deployed as on the process used to deploy it. Learn how to identify projects with strong ROI potential, align leadership business objectives with the various operations team members’ goals, and isolate and eliminate process bottlenecks and cost sinks. The actionable step-by-step guide for Industry 4.0 automation initiatives delivers improved plant efficiency, reduced operations costs, improved safety, and higher ROI. This talk was presented at ChaiOne's Connected Work 2018 conference in October
The current smart city agenda is too tech focused. Livable and sustainable cities, where citizens are empowered by human technology, demand a human-centred, design-driven and collaborative approach. It must cut across industries and demographics and bring together diverse perspectives including citizens, government, investors, entrepreneurs, the public sector, private companies and NGO’s. And then, a process of smart prototyping and experimentation is required to actually set things in motion and get things done.
In this workshop Marzia will guide the audience into an exploration of how to design a supreme employee experience, generating solutions aimed at establishing positive employee relationships. Instruments like eNPS (Employee Net Promoter Score) are useful to understand how your employees regard their current experience, offering little or no guidance on how to improve it. Marzia will guide you through a step-by-step process to maximise the use of eNPS data as a starting point to rethink and redesign your employee experience.
IWMW 2015 - Marrying Creativity with Management ComplexityPrecedent
Marrying creativity with Management Complexity
How do you encourage creativity and vision within your organisation, whilst at the same time marrying this to your operational model, budget restrictions and institutional complexities? Rob Van Tol, Senior Strategy Consultant at Precedent and KPMG will tackle these key topics; showing real-world examples, how they work together to achieve this and discuss where they see the future of the sector.
SD Futures: Service design, the next ten years Livework Studio
This presentation will cover how topics like design training, relationships, and human behaviour will change the services we use and deliver. These will have tremendous impact in the future and we’re already seeing evidence of them in some of our current projects. So how will service designers need to navigate these trends to stay relevant in an ever changing world? Services are evolving at breakneck speeds. Our role as service designers may soon be unrecognisable.
Can Lean help improve the Architecture Maturity of an entire Organization?Institut Lean France
Architecture is more often recognized as an art than as a science. At the Lean Digital Summit, Pierre Marchand and Christian Phan-Trong from Swiss Life will discuss how taking a fresh look at Architectural activities through a process and a “Lean” lens can yield unexpected benefits for the Architects as individuals and as a team. They also explained how this approach can greatly improve the architectural quality of the deliverables and the architectural maturity of an Organization.
More Lean Digital stories on www.lean-digital-summit.com
Placement Feed is a matching product designed for staffing
firms. It prioritizes your opportunities to make placements
and gives you an actionable candidate list.
How to be Successful with Search in YOUR OrganizationAgnes Molnar
Search is no longer simply about “Search”. While Information Overload is the reality of our lives, and everyone talks about Big Data and Internet of Things (IoT), findability gets more and more critical. The “ten blue lines” Search Experience is outdated – we need something better, something more, something that is more efficient, more user friendly and more helpful.
Recognizing these challenges is the first step of a long journey. In this session, attendees will learn about:
Search processes (Crawling, Indexing, Content Processing, Query Processing, Analytics) and how to optimize them.
User experience: how to make the Search UI easy-to-use, and how to guarantee your users will be satisfied with it.
Search architecture: on-premises, online and hybrid. Pros and cons, real-world use cases and challenges.
Search Quality: Proven action plan toward implementing successful Search.
Welcome to watch Betop LED Product catalogue, We are focus LED high bay, Led flood light, LED canopy light, LED explosion proof light etc. More information please contact me:
Contact person: Shelly Tan
Email: sales33@betop-led.com
Skype: shelly.tan@hotmail.com
WhatsApp: + 86 150 0207 1576
Wechat: dreamfly9124
Neuheiten vom Label Naxos und der Vertriebslabels von NAXOS Deutschland zum Freitag, 10. März 2017! Mehr Infos auf www.naxos.de und www.naxosdirekt.de!
DEVELOPMENTAL & MOTIVATIONAL ASPECT OF PERFORMANCE APPRAISALIAEME Publication
It is regularly recommended that in order for performance appraisal to positively influence employee behavior, employees ought to experience positive appraisal reactions. The objective of the present study was to inspect two different models of the relationship among employee perception of developmental performance appraisal and self-reported work performance. Cross –sectional review of employee’s references revealed that the relationship among perceptions of developmental performance assessment and self-reported work performance is mediated by employees’ fundamental motivation and is also strongly reasoned by their independence orientation. The most interesting and practically applicable conclusion reported is, how autonomy orientation moderates the association between perception of developmental performance assessment and work performance. Consequently, significance should be emphasized on participation along with autonomy among employees. This may encourage application of performance appraisal involving employees with a strong autonomy course. We also summarized that for employees with a feeble autonomy orientation, the relationship was positive, but for those with tough autonomy orientation, the association was found to be negative.
SEAL offers in-depth expertise and a full spectrum of capabilities to help IT leaders tackle their toughest challenges - from strategies to ensure that their IT delivers real value, to new approaches for achieving meaningful IT transformation, while reducing total cost of ownership.
Agile methodologies are transforming not only the way we work, but also what is expected of us as researchers. At BeyondCurious, we think that’s a good thing. In our experience, agile, iterative user experience research is the best way of conducting ux/usability research.
Why? It ensures that you’re making things that matter. Agile Research delivers rapid results to internal and client teams in as little as one week, allowing for quick pivots to align prototypes to user needs. This flexible, modular approach reduces client risk because it allows teams to test and learn. The research process iteratively informs development, and concrete, ongoing results enable rapid evolution, and ensure that you are making the best product for your end user.
Another benefit of Agile Research is that client and internal design/dev partners are part of the research team: there is no black box. This integrated team co-develops areas of inquiry, prototypes, and key questions. Agile research sprints do not produce dust-attracting research tomes. Instead, reports answer key questions, propelling product development forward with clear and targeted opportunities and recommendations. These sprints also quickly uncover additional questions that could be answered with future research to help move projects forward.
Sounds good, right? But how do you do it? How do you plan it? What kind of team do you need? How do you get recruits in so little time? What kinds of tools and techniques are best suited to agile? And what kind of mindset do you need to be able to pull it off successfully?
This presentation, given at World Usability Congress, teaches researchers, strategists, and designers how to plan and manage Agile Research, including:
Methodology
Research Approach and Planning
Recruiting
Tools and Techniques
Team
Mindset
Digital Transformation - How to Deliver Meaningful ResultsBizagi
Stop right there, here is the inescapable truth: Every large business, everywhere needs to transform in order to survive – and transformation is beyond difficult. So let’s get beyond the aspiration and talk about the practicalities of this journey for real businesses. This presentation is intended for all business and technology leaders tasked with delivering digital change in 2017 and beyond.
Read MWD Advisors’ Research Director Neil Ward-Dutton as he shares his analyst insights into how you can deliver meaningful results from your digital transformation initiatives this year.
Neil shares his views on one of the most common mistakes that businesses make when trying to digitally transform – which is to think only about the front-end, marketing driven side of the customer experience.
Find advice on how to:
• Manage change more collaboratively, quickly and cost-effectively
• Improve the customer experience through operational change
• Select the right technology to enable strategic digital innovation
Innovation management within the transformation programme and beyondDavid Dunning
Version of slides presented to the APM Programme Management SIG. Discussion the relationship of innovation and innovation management approaches within the transformation programme / portfolio - and beyond
Delivering a Service Design Fashion course at INSEEC Msc Fashon Marketing in Paris. In collaboration with Lauren Currie @Redjotter @wearesnook , Maurizio Serena, director of the course and commonground @cmngrd
The business environment is changing fast. Change wrought by the pace and complexity of digital adoption and creating fundamental changes in customer behaviour, challenging the traditional environment. Bringing significant opportunities for those who embrace and adapt; but real consequences for those who don’
Didier Bonnet: Oracle Open World Presentation on #LeadingDigitalCapgemini
Didier Bonnet, Capgemini Consulting’s global head of digital transformation and coauthor (with MIT’s George Westerman and Andrew McAfee) of the upcoming book Leading Digital, delivered his keynote presentation at Oracle Open World on 30th September in San Francisco. In his keynote session "Leading Digital Transformation Now—No Matter What Business You’re In", Bonnet highlights how large companies in traditional industries—from finance to manufacturing to pharmaceuticals—are using digital to gain strategic advantage. Bonnet also highlights the principles and practices that lead to successful digital transformation based on a two-part framework: where to invest in digital capabilities, and how to lead the transformation.
Outline of my presentation delivered to the Technovation Programme Conference on February 25th 2014 last. The audience consisted of my Technovation Programme colleagues, all academic and industry mentors, other academics, Enterprise Ireland, County Enterprise Boards, industry people and other invited guests.
User-centric design for large enterprisesInVision App
Ideally, your design process is perfectly user-centric. In practice, it's hard to keep pace while having a large number of stakeholders involved in different stages of your projects.
This in-depth webinar with Jean-Marcel Nicolai of Centric Digital will look at the challenges to overcome when you ideate and design for large companies, and how to stay user-centric and nimble in large business environments.
Innovation vale management an introduction 2013 slide shareKoen Klokgieters
How to develop and implement an Innovation Decision Making Approach to double the Business Value of the existing Innovation Portfolio?
How to define and use clear criteria for decision making process on Program and Portfolio level?
How to develop a Innovation Business Case reflecting the right decision making process?
How to manage the high sensitive value criteria successfully?
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
What is the point of small housing associations.pptxPaul Smith
Given the small scale of housing associations and their relative high cost per home what is the point of them and how do we justify their continued existance
Russian anarchist and anti-war movement in the third year of full-scale warAntti Rautiainen
Anarchist group ANA Regensburg hosted my online-presentation on 16th of May 2024, in which I discussed tactics of anti-war activism in Russia, and reasons why the anti-war movement has not been able to make an impact to change the course of events yet. Cases of anarchists repressed for anti-war activities are presented, as well as strategies of support for political prisoners, and modest successes in supporting their struggles.
Thumbnail picture is by MediaZona, you may read their report on anti-war arson attacks in Russia here: https://en.zona.media/article/2022/10/13/burn-map
Links:
Autonomous Action
http://Avtonom.org
Anarchist Black Cross Moscow
http://Avtonom.org/abc
Solidarity Zone
https://t.me/solidarity_zone
Memorial
https://memopzk.org/, https://t.me/pzk_memorial
OVD-Info
https://en.ovdinfo.org/antiwar-ovd-info-guide
RosUznik
https://rosuznik.org/
Uznik Online
http://uznikonline.tilda.ws/
Russian Reader
https://therussianreader.com/
ABC Irkutsk
https://abc38.noblogs.org/
Send mail to prisoners from abroad:
http://Prisonmail.online
YouTube: https://youtu.be/c5nSOdU48O8
Spotify: https://podcasters.spotify.com/pod/show/libertarianlifecoach/episodes/Russian-anarchist-and-anti-war-movement-in-the-third-year-of-full-scale-war-e2k8ai4
Many ways to support street children.pptxSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
Digital Adventures at Viridian - Housing Technology Conference 2017
1. Digital adventures at Viridian Housing: How innovation and an agile digital
approach is helping to transform ways of delivering services
Ed Wallace, Research & Innovation Manager & Alice Granville, Research & Innovation Lead
Housing Technology Conference 2017
9 March 2017
www.viridianhousing.org.uk
4. A dedicated resource…
Research & Innovation
Lead
(Quant Specialist)
Research & Innovation
Lead
Research & Innovation
Lead
Research & Innovation
Manager
www.viridianhousing.org.uk
Research & Innovation
Lead
5. With a clear remit…
User Involvement – Involving customers to develop and inform our approach
Skills – Supporting others to adopt & use innovative approaches
Customer Insight
Embedding data driven
approaches & the use of
evidence & insight
Digital
Supporting channel shift,
digital service delivery &
transformation
Service Improvement
Improving existing services
& developing new ones
www.viridianhousing.org.uk
8. www.viridianhousing.org.uk
We’ve tackled a lot…Digital Inclusion Community
Development Data Ageing Arrears Welfare Reform
Domestic Abuse Affordability Assessment Ageing Warm
Homes Affordable Tuition Creative Play Mutual
Exchanges Voids Shared Ownership Early Tenancy
Support Internet of Things Customer Satisfaction
Customer Segmentation Challenge Prize Digital First
Living Rent Reinvestment…and our ambition has grown
over time.
9. www.viridianhousing.org.uk
Viridian Affordability Assessment
• Developed and tested internally with input
from the wider business
• Now used across all new Viridian tenancies
and is a key part of lettings process
• Since October 2013 over 1,600 assessments
have been completed
• Identified over £75,000 in additional benefits
that could be claimed
• Helps housing officers & tenants make more
informed decisions – and widely used across
the sector
10. www.viridianhousing.org.uk
• Natively coded digital home swap service – designed
for mobile & bought to market within 6 months
• Idea originated from a ‘Get Moving’ pilot – and
internet dating
• Free for tenants and landlords – for 12 months
• UK wide offer & used by 16 landlords and over 3,000
residents
• Strong focus on the user experience and minimising
bureaucracy
MoveMaker - The really easy way to swap homes
12. It’s not business as usual...
CORE BUSINESS INNOVATION
• Managing risk is an inherent part of
the process
• Accustomed to relative certainty
• A focus on long term impact and value
for money
• Under pressure to be as efficient as
possible
• Staff often held accountable to a plan • How we measure and evaluate success
is different
www.viridianhousing.org.uk
13. www.viridianhousing.org.uk
1. If activities are not aligned with core business priorities, it is extremely unlikely they will
succeed.
2. Colleagues will struggle to find the time to contribute to innovation activities, unless they
are given the opportunity away from their daily roles to do so.
3. Speed and momentum can be hard to generate and sustain.
4. The transition to BAU is challenging as people and needs to be planned for as early as
possible with key stakeholders and future process owners.
5. KPIs and wider performance measures often hinder innovation initiatives.
And learnt some wider important lessons
15. Digital innovation that is
enabled by IT… …Not digital innovation
that is led by IT.
www.viridianhousing.org.uk
16. www.viridianhousing.org.uk
Digital First at Viridian
A clearly defined vision for how
digital can be used across all
aspects of the business.
Designed and planned around
wider interdependencies -
includes our merger.
A defined delivery plan and
project management framework
that actively involves the wider
business.
An approach that is aligned
with our corporate priorities
and focused on delivering
better services.
17. www.viridianhousing.org.uk
Digital First at Viridian
This is not just
about adding a
digital layer to
what we do.
The needs of the
customer and their
home sit at the heart
of everything we do.
This is not change
that will happen in
isolation.
Design is important and
processes must be
intuitive and easy to use.
Some people will need help to
make this change & we will
also continue to offer
telephone and face to face
support.
19. An enhanced innovation function
Research & Innovation
Lead
(Quant Specialist)
Research & Innovation
Lead
Research & Innovation
Lead
MoveMaker Lead
Resident Involvement
Lead
User Involvement
Lead
Research & Innovation
Manager
Service Design Officer
www.viridianhousing.org.uk
Research & Innovation
Lead
Research & Innovation
Lead
(Digital)
20. www.viridianhousing.org.uk
A more collaborative, agile approach
Project
Manager
Project
Sponsor
Technical
Sponsor
Business
Sponsor
Project Level
Technical
Lead
Delivery Level Supporting
Technical
Advisor
Business
Advisor
Subject
Matter
Experts
Team
Leader
Business
Team
Business
Lead
22. - Over 350 informally engaged
customers.
- Workshops and testing can
be arranged at short notice.
- Online presence.
www.viridianhousing.org.uk
And an even stronger focus on the customer…
25. www.viridianhousing.org.uk
Understanding what our sales customers actually need…
- Appointments booking
- Selecting properties off plan
- Affordability checker
- Details about development
facilities and service charges
- Information about selling the
property
27. www.viridianhousing.org.uk
Designing with and for our customers…
- Started as an idea in our home-
grown innovation challenge.
- Built an understanding of customer
and business needs.
- Built a fully functioning proof of
concept within two days.
- Customer feedback incorporated at
every stage of development.
29. www.viridianhousing.org.uk
Involving colleagues in development
Mapping out the process and
where we could improve.
Sketching out requirements and
an initial design.
Building , testing and iterating.
Building , testing and iterating.
Close to a working application. :)
30. www.viridianhousing.org.uk
Looking ahead
An organisation that:
• Is going places and makes a difference
• Does things differently and challenge
the norm
• Is confident in what we do and is
unafraid to lead by example
• Harnesses technology and innovation to
support our offer
• A scalable innovative approach that
adds value for residents
Innovation is still something that’s very new in the social housing sector – and where it is being referred to it typically focuses on the role of technology
I appreciate technology is broader that social media, mobility, big data or the cloud – but I think it’s important to think about this for a moment because the way the debate is currently being presented overlooks the wider contribution innovation has to offer
So I say this because you may be aware of a small number of housing associations that are gaining a reputation for being innovative, because of their focus on technology –
A lot of the media reports on this – at least the ones I have seen – have tended to focus on things like Google Glass or drones…or as we look to the role robots might play in the future – and overall this has been met by a mixed reaction
Now I’ve a couple of observations to offer on this…
Firstly it’s very positive that a number of HAs are working in this way…and are prepared to speak openly about this and stimulate a wider debate within the sector
As a sector we face some significant challenges, particularly when Universal Credit is rolled out to a significant number of people, because our current ways of working are going to have to change.
Technology is going to have an important role to play in helping us meet these challenges – so the fact there are housing associations out there who are experimenting with technology and trying to understand how it could help us meet these challenges I think is a good think.
However, I also wonder if they are perhaps missing a trick…because their approach, or at least the way it’s being presented in the housing press…reinforces the idea that innovation is something bizarre and off the wall…
Innovation is still something that’s very new in the social housing sector – and where it is being referred to it typically focuses on the role of technology
I appreciate technology is broader that social media, mobility, big data or the cloud – but I think it’s important to think about this for a moment because the way the debate is currently being presented overlooks the wider contribution innovation has to offer
So I say this because you may be aware of a small number of housing associations that are gaining a reputation for being innovative, because of their focus on technology –
A lot of the media reports on this – at least the ones I have seen – have tended to focus on things like Google Glass or drones…or as we look to the role robots might play in the future – and overall this has been met by a mixed reaction
Now I’ve a couple of observations to offer on this…
Firstly it’s very positive that a number of HAs are working in this way…and are prepared to speak openly about this and stimulate a wider debate within the sector
As a sector we face some significant challenges, particularly when Universal Credit is rolled out to a significant number of people, because our current ways of working are going to have to change.
Technology is going to have an important role to play in helping us meet these challenges – so the fact there are housing associations out there who are experimenting with technology and trying to understand how it could help us meet these challenges I think is a good think.
However, I also wonder if they are perhaps missing a trick…because their approach, or at least the way it’s being presented in the housing press…reinforces the idea that innovation is something bizarre and off the wall…
Innovation is still something that’s very new in the social housing sector – and where it is being referred to it typically focuses on the role of technology
I appreciate technology is broader that social media, mobility, big data or the cloud – but I think it’s important to think about this for a moment because the way the debate is currently being presented overlooks the wider contribution innovation has to offer
So I say this because you may be aware of a small number of housing associations that are gaining a reputation for being innovative, because of their focus on technology –
A lot of the media reports on this – at least the ones I have seen – have tended to focus on things like Google Glass or drones…or as we look to the role robots might play in the future – and overall this has been met by a mixed reaction
Now I’ve a couple of observations to offer on this…
Firstly it’s very positive that a number of HAs are working in this way…and are prepared to speak openly about this and stimulate a wider debate within the sector
As a sector we face some significant challenges, particularly when Universal Credit is rolled out to a significant number of people, because our current ways of working are going to have to change.
Technology is going to have an important role to play in helping us meet these challenges – so the fact there are housing associations out there who are experimenting with technology and trying to understand how it could help us meet these challenges I think is a good think.
However, I also wonder if they are perhaps missing a trick…because their approach, or at least the way it’s being presented in the housing press…reinforces the idea that innovation is something bizarre and off the wall…
Innovation is still something that’s very new in the social housing sector – and where it is being referred to it typically focuses on the role of technology
I appreciate technology is broader that social media, mobility, big data or the cloud – but I think it’s important to think about this for a moment because the way the debate is currently being presented overlooks the wider contribution innovation has to offer
So I say this because you may be aware of a small number of housing associations that are gaining a reputation for being innovative, because of their focus on technology –
A lot of the media reports on this – at least the ones I have seen – have tended to focus on things like Google Glass or drones…or as we look to the role robots might play in the future – and overall this has been met by a mixed reaction
Now I’ve a couple of observations to offer on this…
Firstly it’s very positive that a number of HAs are working in this way…and are prepared to speak openly about this and stimulate a wider debate within the sector
As a sector we face some significant challenges, particularly when Universal Credit is rolled out to a significant number of people, because our current ways of working are going to have to change.
Technology is going to have an important role to play in helping us meet these challenges – so the fact there are housing associations out there who are experimenting with technology and trying to understand how it could help us meet these challenges I think is a good think.
However, I also wonder if they are perhaps missing a trick…because their approach, or at least the way it’s being presented in the housing press…reinforces the idea that innovation is something bizarre and off the wall…
we have agreed to the following high level priorities:
By 2020 we will deliver 1,500 new homes a year
Residents at the heart
Great customer services
People focused
Maximising social impact
we have agreed to the following high level priorities:
By 2020 we will deliver 1,500 new homes a year
Residents at the heart
Great customer services
People focused
Maximising social impact
we have agreed to the following high level priorities:
By 2020 we will deliver 1,500 new homes a year
Residents at the heart
Great customer services
People focused
Maximising social impact
we have agreed to the following high level priorities:
By 2020 we will deliver 1,500 new homes a year
Residents at the heart
Great customer services
People focused
Maximising social impact
we have agreed to the following high level priorities:
By 2020 we will deliver 1,500 new homes a year
Residents at the heart
Great customer services
People focused
Maximising social impact
we have agreed to the following high level priorities:
By 2020 we will deliver 1,500 new homes a year
Residents at the heart
Great customer services
People focused
Maximising social impact
we have agreed to the following high level priorities:
By 2020 we will deliver 1,500 new homes a year
Residents at the heart
Great customer services
People focused
Maximising social impact
we have agreed to the following high level priorities:
By 2020 we will deliver 1,500 new homes a year
Residents at the heart
Great customer services
People focused
Maximising social impact
