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Lies, damn lies and … business cases Ian Lunn Product Focus
Product Focus ,[object Object],[object Object],‘ Very useful in making me reflect on the product management role and how I perform that function in my organisation’ ‘ Insightful and well structured.  Duration was ideal’ ‘ Practical breakout sessions got the groups talking and thinking.’ ‘ I’d recommend the course, not only to product management associates but also to department heads’
Journal & contact details
Business Cases are a waste of time! ,[object Object],[object Object],[object Object],[object Object],[object Object]
Approaches to business cases
Forecasting the future Source: Based on Construx : Software development best practice Business Case ?   The Cone of Uncertainty
Showing sensitivity drivers ,[object Object],ROI (%) 0 +10 +20 -10 Forecast ROI Launch date 6 months late 2 months early Cost change +15% -5% -20% +10% Price change
The value to the business ,[object Object],[object Object],[object Object]
The value to a product manager ,[object Object],[object Object],[object Object],[object Object]
Business Case Challenges ,[object Object],[object Object],[object Object],[object Object]

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Lies, damn lies and business cases

Editor's Notes

  1. Welcome Over 20 years product management and marketing experience in Telecoms and IT Started life working in IT consultancy – Logica and Hoskyns Senior marketing, product management and consultancy roles at Cable & Wireless, Lucent, Lost Wax, Vodafone and Orange Wide experience across business and consumer markets in both small companies and large corporates Co-founded Product Focus 4 years ago
  2. Go through slide What's your experience? How does this compare with experience elsewhere? In many companies it’s a mix of the two depending on the people. Very rarely is the performance of the product measured against business cases forecasts – because the market has changed, competitors have changed and so on. This misses a real opportunity for a feedback loop that can revisit business case assumptions and improve future forecasting.
  3. The estimate variability changes as we move through a project. Research shows for software development that significant narrowing of the Cone occurs during the first 20-30% of the total calendar time for the project. When is the business case – how accurate would we expect the market forecasts and development estimates to be What can we do about it?
  4. Excellent way to pictorially show the impact of possible outcomes and let management identify the key risks to the succes of the project – whether this is launch dates, uncontrollred discounting, changes to the cost base or any other factors In terms of what figures you should set 6 months late, 2 months early, 20% price change etc. – base these either on evidence of past projects or on what you believe to be reasonable – but be prepared to defend whatever you propose. Do you do this? If not, we highly recommend some sensitivity analysis.
  5. Healthy tension between evangelising product manager and sceptical finance person