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David Henry
16 Corniche Drive #C, Dana Point, California 92629
949-973-0271 ● davidhenrysphr@gmail.com
Human Resources Professional
An innovative and accomplished human resources and management professional. Possessing an
uncommon depth of understanding of today's HR function and exceptional communication skills,
allowing for effective leadership in organizational strategic planning, change management, policy
development and implementation, and effective response to institutional challenges. Proven experience
collaborating closely with senior management in setting and reinforcing standards of professionalism and
excellence, consistent with the mission and culture of the organization. A creative thinker, problem solver
and decision maker. The highest level of interpersonal relations, negotiation, mentoring, and problem
resolution skills.
Core Competencies
▪ more than 20 years of accomplishment as a Director of Human Resources
▪ solid, strategic leadership through all stages of business
▪ systems evaluation, re-design and change implementation
▪ consultation, coaching and training at all organizational levels
▪ policy initiation, drafting and implementation
▪ design/implement systems for evaluation, promotion and compensation
▪ organizational, departmental and employee relations
▪ investigations and documentation of the highest quality and consistency
▪ negotiation, deal making and resolution of complex and difficult issues
▪ compliance, development and operation of compliance systems
▪ diversity, anti-discrimination and anti-harassment training and programs
▪ managing sensitive matters, confidential materials and HRIS
▪ recruitment, on-boarding and related matters
▪ benefit and payroll operations and issues
▪ labor relations, negotiations and issue resolution
Certification
SPHR / Senior Professional in Human Resources
HR Certification Institute / Society for Human Resource Management
Education
Doctorate, Business Law, University of Southern California, Los Angeles, CA
Emphasis on Employment, Business, Labor Law, Negotiation/Dispute Resolution
Editorial Board, USC Journals; USC Undergraduate Admissions Committee
Research: “Affirmative Action Systems and Effectiveness”
Bachelor of Arts, Honors Graduate, University of Southern California, Los Angeles, CA
Phi Beta Kappa, Magna Cum Laude, Thematic Option Scholar
USC President’s Advisory Council; Phi Sigma Alpha “Outstanding Graduate”
Thesis: Understanding Gender-based Differences in Issue Salience
Professional Experience
Director of Human Resources,
Human Resources Solutions, Dana Point, CA
Mar 2013 - Present
▪ Consulting with ownership and management on full range of human resources matters
▪ Day to day operational, employee-relation and functional issues
▪ Major initiative and issue assessment, planning and resolution
▪ Employer investigations, documentation and issue response
▪ Evaluation and development of plan for re-direction of operations
▪ Management of operational transitions (growth, contractions and more)
▪ Policy development and drafting to increase efficiency, productivity and retention
▪ Launch and refinement of required regulatory programs, procedures and systems
▪ Presentations and training – education, branding and culture refinement
▪ Spokesperson for implementing change initiatives
▪ Objective issue response, investigation and assessment
Director of Human Resources, Vice-President - Operations,
BIO Management, multiple sites throughout southern California
May 2004 - June 2014
Manage human resources and operational functions of full operation management company, focusing
on “rescue,” transitional and turn around management. Evaluated operational performance, assessing
business for investment and turn-around potential. Identification of critical changes needed to “re-
vitalize” business and change operational outcomes. Revision of human resources department, policies,
documentation and function. Resolution of claims, disputes and employee issues. Anticipation and
correction of areas of potential or additional claims or issues. Establishment of new culture and tone
for operational success and sustained function. Employment and operational contract re-negotiation.
Successful management role through all phases of business and operations (mergers, structural re-
design, exponential growth, multi-site networking, contractions, separations, receiverships and
dissolutions).
BIO Management Representative Roles / Accomplishments
• Resort Industries Investment Group Human resources and operational lead in building a multi-
site and multi-state business with hundreds of employees, responding to the full range of HR and
operational issues in creating the structure, policies and oversight to merge the various locations
and turn each site into a profitable component of the group.
• Multi-State Manufacturing & Distribution Operation Director of Human Resources for
operation’s seven manufacturing and distribution locations, across four states and totaling 1,400
employees. Labor Relations from inception, daily operations and major employer transitions.
Management of all employee issues, response to union organization activities, contract negotiations,
grievances, staff reductions.
• Hospitality Industry Holdings Group Creation of central human resources operation for six
hospitality industry locations, setting system-wide standards for excellence, implementing human
resources approach fully supporting and conveying highest service standards throughout
organization, consolidation of on-boarding, employee relations, benefits, payroll, and all other
issues. Lead in all aspects of creating system wide programs and development of brand.
• Food And Beverage (Restaurant, Bar , Banquet) Company All aspects of food and beverage
human resources and operations, from organizational planning and change, recruiting, hiring, on-
boarding, training, reviews, investigations, coaching, exposure response and containment, daily
management and more.
• Limited Partnership Investment Group Assumption of control upon buy-outs, voluntary
surrender to investors, receiverships and related actions. Formulated and implemented staffing,
organizational and budgetary changes, merging newly acquired entities into group, reversing losses
and increasing operational profits. (E.g., in one year, taking operation from receivership and losses
of more than $820,000 to net operational income and capital improvements of over $650,000.)
Director of Human Resources / Title IX System Designer and Coordinator,
Whittier College, Whittier, CA May 2013 - November 2013
• Human Resources Department: Daily operations, assessment of department role, re-directing
department and developing comprehensive new approaches to employee performance standards,
reviews, discipline, compensation and promotions. Re-design, drafting, re-drafting of employee,
compliance and organizational policies. Establishment of investigation processes for disciplinary,
grievance, and compliance functions. Handling all forms of employee, inter-departmental and
organizational matters. Implementation of key HR operational initiatives.
• Title IX System: Conceptual design and drafting of Title IX protocol and standards. Created and
implemented investigative and documentation processes to fully comply with rapidly evolving
federal mandate. Coordinated contingencies to develop organization-wide acceptance,
involvement and promotion of program objectives. Developed and established confidential record
keeping and reporting systems to fully comply with standards and any anticipated challenge of
sufficiency of institutional response, programs or documentation.
See The Quaker Campus, “David Henry Concludes 6 Month Contract With Human Resources”
http://www.thequakercampus.com/2013/11/07/david-henry-concludes-6-month-contract-with-human-resources
Director, Human Resources and Operational Management,
HRMC, Southern California
May 1987 - May 2004
• Evaluate, organize and direct the workforce and HR operations
• Manage operational transitions, mergers, growth, contractions and more
• Pro-active in containing and resolving workplace issues, claims and disputes
• Investigation and documentation in compliance with the highest of legal standards
• Employee Relations lead, managed full range of ER issues
• Author and update employment manuals and procedural documentation
• Implement effective job expectation standards, review and coaching methods
• Policy development and drafting to increase efficiency, productivity and retention
• Interactions with unions, NLRB, Labor Commission and other agencies
• Review, revise and introduce benefit programs
• Analyze, design compensation programs for optimal hiring and retention
• HRIS documentation management, confidential record systems
• Compliance management, oversight and review
• Office management, operational planning and staff lead
Management and consulting focused in the following areas:
Resort and hotel operations Medical – hospitals and practice groups
Education – Colleges and universities Entertainment
Manufacturing and distribution Financial services
Technology and engineering Rescue and change management
HRMC Representative Roles / Accomplishments
• Director of HR and Management Consulting Lead in client relations and
contract management, identifying potential clients, establishing relationships,
delivering services, client relations and billing. Emphasis in full out-sourcing of
HR function, response to major claims and issues, and guiding human resources
function through mergers, reorganizations and other major changes. Handling all
aspects of HR function, including fully functional HR on-site services, policy
evolution and development, employee relations, and more. Labor relations
matters, collective bargaining, contract management, and all manner of unionized
labor issues.
• Litigation Services Division Managed and directed all aspects of HR related
services interacting with claims, potential claims, litigated individual claims, class
actions, and more. Developed and refined record keeping, documentation and
investigation approach to provide organization with consistent investigatory
systems, protocols and reviews to withstand regulatory compliance scrutiny in
closely monitored settings.
• Executive Recruitment Division Led executive recruitment and search
operations, building on client network and expanding contacts, taking division
from initial relationships and contracts to full function as a highly active executive
recruiting group. Specialized in senior management recruitment and new client
development.
• Employment and Labor Division Negotiations and interactions with union
representatives, agreement administration. Appearances in mediations,
arbitrations, negotiations and settlement meetings, all forms of ADR. Handling of
employee claims, NLRB matters, workforce reduction, and “special issues” falling
outside of operational norms. Containing and resolving existing issues, designing
human resources policies and procedures to limit further exposure, and evaluating
training and other issues relating to reduction of the total costs related to the
workforce.
Tools & Technology
• Proficient in broad spectrum of relevant computer programs and technologies.
Publications
• Employee policies, procedures and other Human Resources related documentation.
Affiliations
• SHRM - Society for Human Resources Management
Volunteer Work
• Young adult career and educational “coaching” in career paths, college admission and more
• Swim coach/meet manager for community and school based programs

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HR Professional with 20+ Years Experience

  • 1. David Henry 16 Corniche Drive #C, Dana Point, California 92629 949-973-0271 ● davidhenrysphr@gmail.com Human Resources Professional An innovative and accomplished human resources and management professional. Possessing an uncommon depth of understanding of today's HR function and exceptional communication skills, allowing for effective leadership in organizational strategic planning, change management, policy development and implementation, and effective response to institutional challenges. Proven experience collaborating closely with senior management in setting and reinforcing standards of professionalism and excellence, consistent with the mission and culture of the organization. A creative thinker, problem solver and decision maker. The highest level of interpersonal relations, negotiation, mentoring, and problem resolution skills. Core Competencies ▪ more than 20 years of accomplishment as a Director of Human Resources ▪ solid, strategic leadership through all stages of business ▪ systems evaluation, re-design and change implementation ▪ consultation, coaching and training at all organizational levels ▪ policy initiation, drafting and implementation ▪ design/implement systems for evaluation, promotion and compensation ▪ organizational, departmental and employee relations ▪ investigations and documentation of the highest quality and consistency ▪ negotiation, deal making and resolution of complex and difficult issues ▪ compliance, development and operation of compliance systems ▪ diversity, anti-discrimination and anti-harassment training and programs ▪ managing sensitive matters, confidential materials and HRIS ▪ recruitment, on-boarding and related matters ▪ benefit and payroll operations and issues ▪ labor relations, negotiations and issue resolution Certification SPHR / Senior Professional in Human Resources HR Certification Institute / Society for Human Resource Management Education Doctorate, Business Law, University of Southern California, Los Angeles, CA Emphasis on Employment, Business, Labor Law, Negotiation/Dispute Resolution Editorial Board, USC Journals; USC Undergraduate Admissions Committee Research: “Affirmative Action Systems and Effectiveness” Bachelor of Arts, Honors Graduate, University of Southern California, Los Angeles, CA Phi Beta Kappa, Magna Cum Laude, Thematic Option Scholar USC President’s Advisory Council; Phi Sigma Alpha “Outstanding Graduate” Thesis: Understanding Gender-based Differences in Issue Salience
  • 2. Professional Experience Director of Human Resources, Human Resources Solutions, Dana Point, CA Mar 2013 - Present ▪ Consulting with ownership and management on full range of human resources matters ▪ Day to day operational, employee-relation and functional issues ▪ Major initiative and issue assessment, planning and resolution ▪ Employer investigations, documentation and issue response ▪ Evaluation and development of plan for re-direction of operations ▪ Management of operational transitions (growth, contractions and more) ▪ Policy development and drafting to increase efficiency, productivity and retention ▪ Launch and refinement of required regulatory programs, procedures and systems ▪ Presentations and training – education, branding and culture refinement ▪ Spokesperson for implementing change initiatives ▪ Objective issue response, investigation and assessment Director of Human Resources, Vice-President - Operations, BIO Management, multiple sites throughout southern California May 2004 - June 2014 Manage human resources and operational functions of full operation management company, focusing on “rescue,” transitional and turn around management. Evaluated operational performance, assessing business for investment and turn-around potential. Identification of critical changes needed to “re- vitalize” business and change operational outcomes. Revision of human resources department, policies, documentation and function. Resolution of claims, disputes and employee issues. Anticipation and correction of areas of potential or additional claims or issues. Establishment of new culture and tone for operational success and sustained function. Employment and operational contract re-negotiation. Successful management role through all phases of business and operations (mergers, structural re- design, exponential growth, multi-site networking, contractions, separations, receiverships and dissolutions). BIO Management Representative Roles / Accomplishments • Resort Industries Investment Group Human resources and operational lead in building a multi- site and multi-state business with hundreds of employees, responding to the full range of HR and operational issues in creating the structure, policies and oversight to merge the various locations and turn each site into a profitable component of the group. • Multi-State Manufacturing & Distribution Operation Director of Human Resources for operation’s seven manufacturing and distribution locations, across four states and totaling 1,400 employees. Labor Relations from inception, daily operations and major employer transitions. Management of all employee issues, response to union organization activities, contract negotiations, grievances, staff reductions. • Hospitality Industry Holdings Group Creation of central human resources operation for six hospitality industry locations, setting system-wide standards for excellence, implementing human resources approach fully supporting and conveying highest service standards throughout organization, consolidation of on-boarding, employee relations, benefits, payroll, and all other issues. Lead in all aspects of creating system wide programs and development of brand. • Food And Beverage (Restaurant, Bar , Banquet) Company All aspects of food and beverage human resources and operations, from organizational planning and change, recruiting, hiring, on- boarding, training, reviews, investigations, coaching, exposure response and containment, daily
  • 3. management and more. • Limited Partnership Investment Group Assumption of control upon buy-outs, voluntary surrender to investors, receiverships and related actions. Formulated and implemented staffing, organizational and budgetary changes, merging newly acquired entities into group, reversing losses and increasing operational profits. (E.g., in one year, taking operation from receivership and losses of more than $820,000 to net operational income and capital improvements of over $650,000.) Director of Human Resources / Title IX System Designer and Coordinator, Whittier College, Whittier, CA May 2013 - November 2013 • Human Resources Department: Daily operations, assessment of department role, re-directing department and developing comprehensive new approaches to employee performance standards, reviews, discipline, compensation and promotions. Re-design, drafting, re-drafting of employee, compliance and organizational policies. Establishment of investigation processes for disciplinary, grievance, and compliance functions. Handling all forms of employee, inter-departmental and organizational matters. Implementation of key HR operational initiatives. • Title IX System: Conceptual design and drafting of Title IX protocol and standards. Created and implemented investigative and documentation processes to fully comply with rapidly evolving federal mandate. Coordinated contingencies to develop organization-wide acceptance, involvement and promotion of program objectives. Developed and established confidential record keeping and reporting systems to fully comply with standards and any anticipated challenge of sufficiency of institutional response, programs or documentation. See The Quaker Campus, “David Henry Concludes 6 Month Contract With Human Resources” http://www.thequakercampus.com/2013/11/07/david-henry-concludes-6-month-contract-with-human-resources Director, Human Resources and Operational Management, HRMC, Southern California May 1987 - May 2004 • Evaluate, organize and direct the workforce and HR operations • Manage operational transitions, mergers, growth, contractions and more • Pro-active in containing and resolving workplace issues, claims and disputes • Investigation and documentation in compliance with the highest of legal standards • Employee Relations lead, managed full range of ER issues • Author and update employment manuals and procedural documentation • Implement effective job expectation standards, review and coaching methods • Policy development and drafting to increase efficiency, productivity and retention • Interactions with unions, NLRB, Labor Commission and other agencies • Review, revise and introduce benefit programs • Analyze, design compensation programs for optimal hiring and retention • HRIS documentation management, confidential record systems • Compliance management, oversight and review • Office management, operational planning and staff lead Management and consulting focused in the following areas: Resort and hotel operations Medical – hospitals and practice groups Education – Colleges and universities Entertainment Manufacturing and distribution Financial services Technology and engineering Rescue and change management
  • 4. HRMC Representative Roles / Accomplishments • Director of HR and Management Consulting Lead in client relations and contract management, identifying potential clients, establishing relationships, delivering services, client relations and billing. Emphasis in full out-sourcing of HR function, response to major claims and issues, and guiding human resources function through mergers, reorganizations and other major changes. Handling all aspects of HR function, including fully functional HR on-site services, policy evolution and development, employee relations, and more. Labor relations matters, collective bargaining, contract management, and all manner of unionized labor issues. • Litigation Services Division Managed and directed all aspects of HR related services interacting with claims, potential claims, litigated individual claims, class actions, and more. Developed and refined record keeping, documentation and investigation approach to provide organization with consistent investigatory systems, protocols and reviews to withstand regulatory compliance scrutiny in closely monitored settings. • Executive Recruitment Division Led executive recruitment and search operations, building on client network and expanding contacts, taking division from initial relationships and contracts to full function as a highly active executive recruiting group. Specialized in senior management recruitment and new client development. • Employment and Labor Division Negotiations and interactions with union representatives, agreement administration. Appearances in mediations, arbitrations, negotiations and settlement meetings, all forms of ADR. Handling of employee claims, NLRB matters, workforce reduction, and “special issues” falling outside of operational norms. Containing and resolving existing issues, designing human resources policies and procedures to limit further exposure, and evaluating training and other issues relating to reduction of the total costs related to the workforce. Tools & Technology • Proficient in broad spectrum of relevant computer programs and technologies. Publications • Employee policies, procedures and other Human Resources related documentation. Affiliations • SHRM - Society for Human Resources Management Volunteer Work • Young adult career and educational “coaching” in career paths, college admission and more • Swim coach/meet manager for community and school based programs