1. Management Solutions
Human Resources Consulting
“ServingYour Human Capital Needs”

2. Contact Information:
Management Solutions
Richard B. Russell, SPHR & MBA
ManagementConsultant-Human Resources
140 Southwind Circle
Greeneville,TN 37743
Primary C: 423-620-7813
Alternate C: 423--327-1070
P: 423-638-1502
E-Mail: richardb.russell@comcast.net

3. Why Outsource?The Business Case
• Minimally Staffed or No HR Department
• UnexpectedVacancies
• Recruit / Hire Assignment--- Hourly to C-
Suite
• Special Projects Requiring Focus / Drive
• Medical / FMLAVacancies
• Audit HR Processes / Compliance
• Different Skill Sets Required
• Major Expansion / Downsizing
• Specialized Expertise
• Deadlines / Goals--- Not Staffed to Meet
• Interim During Search / Backfill
• StrategicAdvisor
• Staffing Flexibility
• ObjectiveView---Outside
• Willing to Flex Days,Weeks, Hours,
Shifts,Overtime
• Avoid Legal / Compliance Issues
• Deal with Significant Change / Conflict
• Address Difficult Problems---DirtyWork
• Off-Boarding / Severance Situations
• Extensive Travel Requirements
• Serve Purpose---Assignment / Cost
Ends

4. Employment & Client Backgrounds
by Industries, Products and/or Processes
• Light truck and passenger car components / heavy truck & off highway
equipment, precision machining, fast paced assembly,
electrical/electronics, power centers / transformers, air filtration & oil
filtration equipment, lawn and garden consumer products, coal and hard
rock mining, design / build/install, construction, elastic/rubber, chemicals,
public utilities, transportation / trucking, battery components , logistics,
warehousing, and heavy truck sales & repairs

5. Employment
• TRW---11 yrs.
• John Deere / Deere & Company---17.25 yrs.
• Tuck Management (HR/Labor Consulting)---2.25 yrs.
• Donaldson, Inc.---2.25 yrs.
• Electro-Mechanical---Line Power & Rebuild (2 Plants)---1.25 yrs.
• Management Solutions---4 yrs.

6. Areas of Responsibilities & Service
• TRW---HR, Safety,Training, Industrial Engineering, Major Growth Initiatives
• John Deere---Start-up, HR, Safety, Plant Engineering, Maintenance,
Systems, Payroll, Plant Management (Coverage Basis), Major Growth
Initiatives
• Deere & Co.---Project Management
• Tuck Management---Management Consulting-full service HR
• Donaldson/Electro-Mechanical---HR
• Management Solutions---Management Consulting-full service HR

7. ServingYour Human Capital Needs
Examples of Experience / Service Areas
Start-ups---Recruiting---Hiring---Onboarding
Compensation---Benefits---Compliance---State & Federal
Regs---Organizational Development---Training---Performance
Management & Goal Setting---Surveys---Union Avoidance---
HR Audits---Handbooks---Work Teams---Flexible Staffing---Talent
Management---Safety and Ergonomics---Incentives and Bonus
Plans---Outsourcing---Strategic Planning---Cost Management/CI--
-Project Management---Interim Assignments---
College Recruiting---Job Fairs--HR Research---
Off-boarding/Severance---
Succession/Replacement Planning

8. Interim Assignments
• TRW---Recruiting-Hiring-Onboarding---General HR---5 Months---Detroit, MI
• TRW---Industrial Engineering---6 Months---Rogersville, TN
• Peabody Energy---Coal Mine Start-up---4.5 Months---Coulterville, IL
• John Deere (as external consultant)---Recruiting-Hiring---4 Months---Fort Myers, FL
• Peabody Energy---Director HR---Five Coal Mines---4.5 Months---Charleston, WV
• BGS---Business Start-up / Ongoing Support--- 18 Months (part-time)---Paducah, KY
• Foundation Coal-Kingston---2 Mines---Union Counter Campaign (UMW)---4 Months---
Beckley, WV
• International Coal Group---Sago Mine Disaster / Fatalities---1.5 Months--- Ashland, KY
• LandairTransport, Inc.---HR Consultant (70%Time)---2.5Years---Greeneville, TN
• Microporous---Director / Manager HR--- Lead Acid Battery Components---4 Months---
Piney Flats (Johnson City),TN

9. Senior Professional in Human Resources (SPHR)
Certification
Six Key HR Functional Areas---HR Buckets
of Expertise as Defined by
Society of Human Resources Management
Strategic Management Process---Workforce
Planning and Employment---Human
Resource Development---Compensation
and Benefits; Employee and
Labor Relations--- Risk Management
+ Safety and Security

10. Experience Areas (cont.)
• Business Start-ups & Expansions
• Recruiting---Hourly to C-Suite
• Short to Mid-term Interim
Assignments
• Union Free Management
• Performance Review &
Management
• Strategic Planning
• Market Based Compensation
• Variable Compensation and
Incentives
• Benefits Design & Administration
• Manager and SupervisorTraining
• Succession and Replacement
Planning
• Self-Directed WorkTeams
• Safety & Ergonomics---VPP
• Behavioral Interviews/Targeted
Selection
• Job Banding---Job Grading
• All Salaried Workforce

11. Experience Areas (c0nt.)
• Organizational Development
• Change Management
• EEO/AAP & Diversity
• Teams &Team Building
• College Recruiting & College
Relations
• Compliance ---State & Federal
Laws
• Risk Management
• Worker’s Comp
• Transitional Duty
• Flexible Staffing,
• Employee Relations
• Metrics
• Baldrige Process
• Career Planning
• Talent Management
• On-boarding / Orientation

12. Experience Areas (cont.)
• EmployeeTesting, Profiles, &
Assessments
• Coaching and Mentoring
• Counseling & Progressive
Discipline
• Discipline Without Punishment
(positive discipline)
• Employee Surveys
• Employee Empowerment and
Engagement.
• HR Research

13. Training & Development
SampleTopics
• Interpersonal Skills
• Union Free Management
• Time Management
• Meeting Management
• Coaching and Mentoring
• Employee Engagement
• Leadership and Influence
• Supervising Others-1st Level
• Teams andTeam Building
• Civility In the Workplace
• Safety & HealthTopics
• Drugs in theWorkplace (Today’s--Policies,
Testing, Supv.Training, etc.)
• Middle Manager
• Manager Management
• Performance Management
• Emotional Intelligence (
Training, Profiling/Assessments)
• Goal Setting and GettingThings Done
• Change Management
• Train-the-Trainer
• Positive Discipline
• Behavioral Interviewing
• LegalAspect of Interviewing
• HRTraining

14. Methods of Learning & Materials
forTraining
• Stated learning objectives---each program
• Pre-work for most learning sessions
• Discussion---participative learning
• Instructor / facilitator directed
• Role playing---activity based---handouts
• Small group / team---activity based---handouts
• Review questions---end of sections

15. Methods of Learning & Materials (Cont.)
• Slide presentations (30 to 60 per meeting)---visual learning
• Provide Quick Reference Job Aid---refresher
• Participant training manual---highlights and self review later
• Pre-work---self directed learning---investment in programming
• Recognition---Certificate of Completion
• Types of learning
1. Auditory Learners: Hear
2. Visual Learners: Understand
3. Tactile (Kinesthetic kin′es·thet′ic (-thĕt′ĭk)) Learners:Touch---Hands-on;
doers
• Typically use all three methods for major training events---we all do not learn the
same way

16. Services / Potential Materials/
Training
• Customization to meet client needs /specifications
• Combining of subject matter
• Topical outlines
• Participant manuals
• Copies of slides to participants
• Handouts
• Certificates of completion

17. Autobiography/Personal Background
• Born and raised on a farm in southwestVA, Lee County, the most western VA County about
30 miles from Cumberland Gap---LeeCounty is wedged between KY andTN with the
Northeastern part predominantly mining and theWestern portion made up of farming
communities.
• Attended college @VATech and EastTennessee State University (ETSU) majoring in
Business Management and graduated with honors in 1976---returned to ETSU on part-time
basis and completed an MBA in 1987---have been professionally certified for a number of
years as a PHR and at SPHR level for approximately 10 years.
• As an employee was fortunate to work for two excellent decentralized Fortune 1oo
companies the first 28 years of my career with both providing significant learning and
development opportunities that furthered my skill, knowledge base and experience across
most facets of HR.
• Gwen, my wife, and I have elected to make our home in scenic and historic Greeneville,TN,
since 1988. Greeneville is located an hour east of Knoxville, an hour north of Asheville, NC,
and about 40 minutes from theTri-Cities area (Kingsport, JohnsonCity and Bristol).. We
have two grown children and four grandchildren. Gwen and I are both golfers and enjoy
watching, following, as well as playing. We are both avid readers and enjoy time with our
family.

18. ThankYou!!!!
From: Richard B. Russell
Management Solutions
“ServingYour Human Capital Needs”