1. SHANNON D. CARREON (PHR) 2603 Alco Avenue. Dallas. TX 75211
Cell (214) 566-5733
shannoncarreon@sbcglobal.net
CORE STRENGTHS
Experienced strategic HR Leader and proactive business partner to senior level management. Expert in
leading HR operations and launching innovative programs that enhance corporate retention, improve employee
performance and support change across the organization. Key areas of specialty include:
 Executive Coaching: Coach senior management to communicate and execute new strategy for
continuous improvement and organizational effectiveness.
 Mergers and Acquisitions: Lead organizations through key actions to ensure HR people processes
align with business future state
 Organizational Effectiveness– Identify key business drivers and align processes and talent to best
meet business goals.
 Organizational Development: Drive change targeted at strategic growth and help teams change
corporate culture to realize company vision and values.
 Performance Management: Set overall process for performance management execution and ensure
performance processes are congruent with business goals.
 Employee Relations: Advise leaders on best practices to maintain high levels of engagement within
business units to achieve business goals and minimize risk.
 Staffing and Resourcing: Identify quality candidates, reduce cost per hire and time to fill. Manage
succession planning and employee development programs to build future teams and retain top talent.
 Employment Law: Apply U.S. employment law to ensure policy, procedure and practice compliance
with regulations and minimize company’s legal liability.
PROFESSIONAL EXPERIENCE
LEGACYTEXAS , Plano, Texas 2013 – 2015
A Commercially oriented, North Texas community bank with more than $6 billion in assets and 47 locations in
19 North Texas cities, one of the largest locally based banks in the area.
Chief Human Resources Officer/ Senior Vice President. Lead the Human Resources (Employee Relations,
Payroll, Benefits, Compensation, HRIS) and Corporate Training functions during the merger of Viewpoint Bank
and Legacy Bank while redesigning the strategies and processes of the Human Resources and Corporate
Training functions.
 Led project to define HR Infrastructure, org, processes and tools for $6B acquisition between
Viewpoint Bank and Legacy Bank Implemented in 9 months.
 Streamlined and standardized HR processes to gain efficiency through system
implementations, and creation of electronic data feeds to carrier’s and vendors.
 Led the implementation of ADP HRIS, Taleo Talent Management/On-Boarding system, and
Cornerstone Performance Management and Compensation modules.
 Created blended learning solutions to reduce costs and learning time by 50%. Introduced
succession planning, Simplified performance review process and forms to enable discussions,
transitioned the organization to focal point review schedule, and redefined the compensation
process and infrastructure.
 Led three major org changes consisting of business unit ramp down/ramp up; and various MM
in cost saves to the company. consolidations to achieve $12.2
MEDSYNERGIES INC, Irving, Texas 2011 - 2013
Start up business that partners with health care organizations and physicians to align their operations by
providing revenue cycle management, practice management, consulting services, human resources
outsourcing and software integration solutions.
Director of Human Resources acting as Chief Human Resources Officer for Texas Health
MedSynergies, the primary liaison between the client and the MedSynergies Human Resources functional
department (Recruiting, Payroll, Compensation, Benefits, and Employee Relations, etc.). Responsible for client
relationship management and HR delivery, ensuring Service Level Agreements are met.

2. SHANNON D. CARREON (PHR) 2603 Alco Avenue. Dallas. TX 75211
Cell (214) 566-5733
shannoncarreon@sbcglobal.net
 Led HR services business for Texas Health MedSynergies. Client base grew over two years from 600
to 2,080 lives producing $3B+ in revenue. Achieved 100% Service Level Objective (SLO) compliance.
 Created standard policies, programs, processes, systems. Transitioned 3,000 people to standard
platform in 6 weeks. 97% of employees and managers agreed their “experience was excellent”.
 Created rapid recruiting/onboarding programs. Implemented a unified talent management technology
solution in 6 months to manage recruiting, onboarding, learning, performance and compensation.
AMEGY BANK OF TEXAS – DALLAS, TX 2004-2011
$10B subsidiary of Zions Bancorporation; $612M annual revenue; offering financial products and services.
Vice President HR. Transformed HR from administrative role to strategic business partner. Partnered with 2
regional CEO’s in Dallas and San Antonio, and 3 Senior Executives in Houston to drive business goals and
implement performance initiatives. Responsible for supporting 25 business units and over 540 employees.
Led strategic HR support including: talent acquisition (recruitment & selection strategies), organizational
development (structure and resource planning), administration of compensation (salary planning, bonus &
stock awards, and competitive offers), reward and recognition programs, diversity, compliance, employee
relations and communications. Managed a 6 person team and a $1MM HR budget.
 Led the development and implementation of the Banks’ formal and informal Mentoring Program which
increased employee morale and reduced turnover by 10%.
 Led the HR acquisition project of Intercon Bank; $3.9MM in annual revenue and 40 employees.
 Partnered with Senior Management on a 3-month project to evaluate over 100 job classifications for
workforce reduction, cost saving and other non-employee efficiency gains. Resulted in $1MM savings.
 Developed and implemented training for managers to address employee relations concerns,
eliminating litigation and increasing success at Texas Workforce hearings to 98%.
 Developed and implemented manager training that increased completion of performance appraisals by
40% and improved the quality of reviews.
 Redefined recruiting strategy, reducing recruitment expenses by $550M.
JPMORGAN CHASE & CO. – DALLAS, TEXAS 2001-2004
Financial holding company with $72.65B in annual revenue, offering various financial products and solutions.
Senior Human Resource Generalist, Vice President. Provided strategic and tactical HR support for Treasury
Services groups in Texas, Chicago, California, Illinois, New York, and Georgia; for over 800 employees on 3
different shifts. Implemented and delivered broadly defined strategic HR initiatives to the business. Provided
consultation and partnered in long range Human Resource plans and strategies. Managed a team of 2 direct
reports and was responsible for their coaching and development.
 Conducted due diligence for 2 potential acquisitions in order to reduce risk to the Bank.
 Attained 100% win rate in unemployment claims.
 Rolled-out Diversity Training Initiative as mandatory training for all managers and supervisors.
 Collaborated with senior management to implement a succession planning and development initiative
to groom future leaders.
SOUTHWEST SECURITIES, INC. – DALLAS, TEXAS 1999-2001
Principal broker/dealer, provided securities brokerage and investment services to individual and institutional
clients and securities clearing services across the U.S. and Canada. Net Income of $23.6 MM.
Corporate Recruiter. Recruited for professional, permanent, and contract positions nationwide; various skill
levels including executive and mid-career degreed positions, technical, and administrative. Communicated with
upper management to identify hiring needs, write job descriptions and develop strategies for recruitment.
Worked with legal counsel to process immigration Visa’s. Conducted telephone screenings, scheduled on-site
interviews, scheduled and facilitated skills assessments, performed reference checks, obtained and evaluated
background checks. Developed and conducted interview training for managers.
 Reduced vacancy turnaround time from an average of 40 days to 20 days.
 Conducted extensive recruiting as sole recruiter accountable for filling 530 positions in a 2 year period.

3. SHANNON D. CARREON (PHR) 2603 Alco Avenue. Dallas. TX 75211
Cell (214) 566-5733
shannoncarreon@sbcglobal.net
VARTEC TELECOM, INC. – LANCASTER, TEXAS 1997-1999
Privately held provider of long distance telephone services.
Human Resource Manager. Provided HR support for a telephone call center with 800 employees on 3
different shifts. Liaison between call center personnel and Corporate Human Resources. Developed,
maintained and interpreted call center policies and procedures, and maintained the call center employee
handbook. Provided coaching and mediation for employees of all levels and advised managers on all
employee relations issues.
 Conceived, developed and implemented a series of comprehensive supervisory training courses designed
to ensure compliance with state and federal regulations.
 Realigned the organizational structure, streamlining local staff by 85% in preparation for sale of call-center.
 Prepared responses and represented the employer in unemployment hearings and won 98% of all claims.
NATIONSBANK of TEXAS – DALLAS, TEXAS 1990-1997
Acquired by Bank of America in 1998; NationsBank of Texas was one of the largest corporations in the U.S.
Global Treasury and Trade Relationship Manager
Personnel Generalist, Bank Officer
Teller Services Analyst
EDUCATION AND PROFESSIONAL AFILLIATIONS
Professional in Human Resources (PHR)
Society for Human Resource Management (SHRM)
UNIVERSITY OF TEXAS, ARLINGTON, TEXAS
Pre-Medical Studies 1988-1990