Learn about Steve's career in HR, his accomplishments and how his skills and experience evolved to give him a unique perspective on HR's real role in an organization.

1. Steve Boettcher...
stevenrboettcher6@gmail.com • 818-337-9022 • www.linkedin.com/in/sboettcher/
Dynamic Human Resources Executive skilled at aligning people, process and strategy to create high-
performing teams that consistently drive company objectives. Demonstrates deep business acumen
and empathetic leadership and can anticipate organizational needs and implementation
roadblocks as well as maintain a focus on regulatory compliance. An expert communicator and
creative collaborator with a reputation for integrity and professionalism, the ability to create an
inclusive culture, and to drive initiatives for multiple large-scale projects in fast-paced environments.
Select Accomplishments:
▪ Business Transformation: Reduced the talent program costs by 30% for over 300 Director and Vice
President leaders by bringing the assessment and development process in-house, and completing the
project six months sooner than planned with no additional cost to the department. (Health Net)
▪ Strategic Leadership: Implemented IQNavigator’s service management software, which lowered bill
rates by an average of 19%, generating millions of dollars in annual cost savings and a return on
investment of more than 1,000%. (Xcel Energy)
▪ Cost Savings: Spearheaded a 15% annual reduction in staffing costs by process improvement and
standardization, the elimination of manual tasks, overtime reductions, broader job responsibilities and
the consolidation of work and teams. (Health Net)
▪ Change Management: Achieved 100% compliance in 30+ OFCCP Desk and Management Audits over
10-year period by training and educating managers, improving and standardizing self-auditing
processes, and measuring and reporting results of diversity hiring initiatives. (Health Net)
Core Competencies Ensuring Success
▪ Strategy | Planning
▪ Recruitment | Onboarding
▪ Engagement & Enablement
▪ Human Capital Mgmt. Systems
▪ Global Human Resources
▪ Leadership | Organizational
Development
▪ HR Program and Policy
▪ HR Compliance
▪ Talent Management
▪ Employment Law
▪ Root Cause Analysis
▪ Restructuring
▪ Data Management
▪ Employee Experience
Bringing Organizational Innovation to People and Processes
Steve Boettcher Consulting, Los Angeles, CA – California-based HR consultancy.
CONSULTANT (2018 – Present)
Works to empower HR to align the organizational culture to the company’s business strategy, driving performance
and growth.
Buena Vista Recovery, LLC, Phoenix, AZ – Client expanding substance abuse treatment centers from one to five,
opening in three major metropolitan areas in two states, and increasing headcount from 35 to 225 in one year.
▪ To oversee the development of a Human Resources charter and organization blueprint.
▪ To review processes, policies and practices for compliance with local, state and federal regulations, and
alignment with company vision, mission and desired culture.
▪ To deliver a market-based salary structure, and performance management system incorporating a 360°
feedback tool.
▪ To create an organization training and development plan, and source, interview and recommend a slate of
candidates for General Manager and HR Director.
Capital Dynamics, New York, NY – Client-focused private asset management company, founded on innovation with
global operations and research driven investment. 160 global employees.
▪ Redesigned company’s Paid Time Off (PTO) and sick leave policies and programs, establishing a separate sick
leave policy and program, and revising the PTO policy, resulting in estimated savings of up to $30K per employee
per year.
▪ Designed global recruitment and onboarding processes and programs.
▪ Developed leadership development aligned with new strategy and brand promise.
▪ Investigated, reported and recommended next steps in employee relations cases in the UK and the US.
TURNING VISION INTO VALUE WITH INNOVATIVE
PEOPLE AND ORGANIZATION STRATEGIES

2. Steve Boettcher Page 2
▪ Built and presented a plan for restructuring Human Resources to improve services without increasing costs.
Health Net, Los Angeles, CA – Healthcare insurance provider. HMO, POS, insured PPO and government contracts subsidiaries,
providing health benefits to approximately 5.9 million individuals in all 50 states.
VICE PRESIDENT, TALENT MANAGEMENT AND LEADERSHIP DEVELOPMENT (2008 – 2016)
Company looked to an experienced executive to align its culture with organizational goals by ensuring employees
accept changes and begin to act differently.
Executive oversight of new human capital management system procurement and implementation project,
integrating HR functions and finance to improve processes, user experience and workforce analytics. $8M budget,
four direct reports, and up to 45 indirect reports.
▪ Presented to Board of Directors the annual succession plan and leadership update, as well as various leadership
development and culture change plans.
▪ Achieved cross-channel alignment to enhance key organizational capabilities supporting strategy execution.
▪ Strengthened leadership bench, increasing diversity, presenting candidates with developed learning agility.
▪ Created a talent management model and annual process for the senior leadership team to identify, assess,
select, develop and place Director and above high-potential leaders.
▪ Reduced talent program costs by 30% without disruption to the assessment, coaching and development of 300+
Directors and VPs.
▪ Launched and managed culture change to align and support a business transformation and new operating
model. Drive leader accountability as change agents for a new operating model.
▪ Created and managed a senior leadership team shared goal integrating IT systems planning, enterprise
workforce planning and financial planning into one planning process in the enterprise business planning process.
VICE PRESIDENT, ORGANIZATION EFFECTIVENESS (2007 – 2008)
Promoted to develop and implement an HR strategy for assigned business areas, oversee the delivery of HR products
and services, and ensure alignment of both to achieve win-win solutions.
Executive HR business partner for Information Technology, Finance, Legal and Communications. Delivered HR services
for compensation, staffing, development, employee relations, training and communications. $750K budget, one
direct report.
▪ Led and designed the initial planning for rebadging over 1,000 employees in an initiative to outsource IT work to
IBM.
▪ Counseled and coached business leaders in the organization and team management.
▪ Presented organization redesign and restructure plans, created staffing and termination processes.
▪ Established restructuring processes, i.e. selection and termination.
DIRECTOR, STAFFING AND DIVERSITY (2006 – 2007)
Company required a proven leader to establish a vision and plan for improving an underperforming staffing
department.
Delivered enterprise-wide recruitment and selection processes that reduced hiring manager complaints, processing
errors, and increased the candidate experience; $5.2M budget, up to seven direct reports, and up to 40 indirect
reports.
▪ Spearheaded a 15% annual reduction in staffing costs by process improvement and standardization, the
elimination of manual tasks, overtime reductions, broader job responsibilities and the consolidation of work and
teams.
▪ Achieved 100% compliance in 30+ Office of Federal Contract Compliance Programs (OFCCP) Desk and
Management Audits over 10-year period by increasing training and education for staffing employees and hiring
managers, improving and making consistent self-auditing processes, and quarterly reporting of all compliance
components.
▪ Implemented a new applicant tracking system, integrating with Payroll and Compliance.
▪ Delivered process improvements and standardization, increasing performance and user satisfaction.

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Xcel Energy, Minneapolis, MN – Gas and Electric Utility providing energy products and services to customers in twelve states across
the west and midwest United States and one of the largest producers of wind energy.
DIRECTOR, RECRUITMENT, SELECTION, & WORKFORCE PLANNING (2001– 2006)
Following the merger of Northern States Power and New Century Energies, Xcel Energy required a leader with the
talent to integrate and lead a new staffing organization with the combined capabilities of workforce planning,
recruitment, and selection.
Integrated and led two newly merged staffing departments to deliver enterprise-wide workforce planning,
recruitment and selection processes leveraging new technologies, and delivering a workforce forecast and planning
model to effectively address an upcoming workforce retirement issue.
▪ Led the development and implementation of a applicant tracking system, developed in-house and integrated
with PeopleSoft HRIS.
▪ Implemented IQNavigator’s temporary staffing management software, lowering bill rates by 19%, generating
millions of dollars in annual savings and ROI of more than 1,000% in the first year.
▪ Founding member, Utility Workforce Planning Network, USA
DIRECTOR, HR BUSINESS PARTNER (1993 – 2001)
When Northern States Power decided to create HR partners for the business it selected people that understood the
industry, were experts in HR and had proven their ability to get results through influence.
▪ Led HR service delivery in several business units throughout a seven year period, including Corporate, Power
Generation, Transmission and Distribution, and Customer Service.
▪ Participated in the design and led the HR components for the Transmission and Distribution transformation, shifting
from a geographic division structure to a matrix organization design.
▪ Key member of the design teams integrating Northern States Power’s Wisconsin, Minnesota and North and South
Dakota businesses as well as the merger integration of Northern States Power and New Century Energies.
▪ Collaborated with internal and external organization development providers to design and implement a matrix
focused competency model, 360-degree feedback and development program, an executive team coaching
program utilizing external coaches.
▪ Assembled the NSP Electric HR program and service delivery team, made up of functional HR colleagues
assigned to NSP Electric, to align functional HR products and services with the requirements of the business.
LOANED HR BUSINESS PARTNER TO NRG ENERGY, Queensland, Australia (1993 – 1994)
When NRG Energy was in the process of purchasing its first international power plant in Queensland, Australia, they
requested Steve Boettcher as a loaned employee for six to twelve months to oversee the HR transition.
Education
MA, Industrial Relations, University of Minnesota, Minneapolis, MN
BA, Social Work, Creighton University, Omaha, NE
Ongoing Development
Utility Finance and Accounting Program, Los Angeles, CA
Managing Motivation to Improve Performance, Hay Group, Boston, MA
Organization Development Consulting, Linkage, Chicago, IL
Leadership Styles and Climate Feedback and Coaching, Hay Group, Los Angeles, CA
Learning Agility Assessment, Korn Ferry, Los Angeles, CA
Professional and Community Activities
Pro Bono Volunteer, Taproot Foundation, Los Angeles, CA
Board President, Hermitage Villas HOA, Valley Village, CA
Board Member, Rainbow Families, Minneapolis, MN
Workforce Planning Session Presenter, IQPC HR Conferences
Founding Member, Utility Workforce Planning Network