1. R. KARL HEBENSTREIT, PH.D., ACC, PHR
LinkedIn: www.linkedin.com/in/rkarlhebenstreit
E-mail: rkarlh@gmail.com
Telephone: 510.381.0121
SF Bay Area, CA
SUMMARY OF QUALIFICATIONS:
Human Resources and Organization Development Professional with 20+ years of experience in the biotechnology,
healthcare, telecommunications, high-tech, pharmaceutical, and real estate services industries. Expertise in executive
coaching (ACC), meeting facilitation, leadership, workforce, and organization development, succession planning,
recruiting & staffing, training & development, business partnership, employee relations, management consulting, career
management, variable workforce operations, and outplacement. Internally-motivated, high energy, conscientious,
customer-focused, action-oriented, technologically astute, creative problem-solver, and efficient. Strengths include
seeing the big picture, building relationships at all levels, integrating and creating collaborative environments, and
leading and motivating others to achieve extraordinary results.
WORK EXPERIENCE:
BIO-RAD LABORATORIES, INC., Hercules, CA 2014 – 2016
ORGANIZATION DEVELOPMENT BUSINESS PARTNER, GLOBAL HUMAN RESOURCES
Provided integrated talent management, organization development consulting, and leadership development program
management for this international 8,000+ employee biotechnology (clinical diagnostics, life science, digital biology) company.
• Collaborated with HR Business Partners to create and implement leadership development and employee engagement
programs
• Assessed, coached, and developed High Potential employees to prepare for and support their success in their next roles
• Created and rolled out enterprise-wide development programs for all employee levels; facilitated strategic planning off-sites
• Developed and delivered change management training to managers and employees for Bio-Rad’s transition to a matrixed
organizational structure; consulted with leaders to provide them with employee feedback and communications guidance
• Enhanced the New Employee Orientation experience; Led the creation and implementation of a program to capture and share
tribal knowledge from retiring employees, re-engage them as mentors post-retirement, and engage existing employees
EMC CORPORATION (EMC²), San Francisco Bay Area, CA 2011 – 2014
ORGANIZATION DEVELOPMENT CONSULTANT, WESTERN REGION
Provided Organization Development consulting services to the west-region based divisions (Documentum/IIG, Data Domain/BRS,
Greenplum/Pivotal, and Isilon) and joint ventures (VCE) of this Fortune 50 big data storage and analytics company.
• Identified unique and shared development needs of each acquired company; Created/implemented appropriate OD solutions
(change management, training, strategic planning, team-building (DiSC, MBTI, Enneagram), 360 Feedback, coaching)
• Partnered with HR Business Partners and EMC’s corporate functions to create and deliver solutions and build client capacity
(Top 20 OD Toolkit, Hire Right, On-Boarding & Assimilation, Organization Talent Review, Employee Satisfaction and Motivation
Survey, Talent Management Strategy, Time Management, Management Foundations, Impact through Influence, Implicit Bias)
KAISER PERMANENTE 2005 – 2011
NATIONAL LEADERSHIP DEVELOPMENT, Oakland, CA (2007-2011)
SR. CONSULTANT, LEADERSHIP DEVELOPMENT
Led Regional Partners and National Leadership Team (NLT) members in succession planning and identification, assessment,
development, and deployment of high-potential candidates for leadership roles throughout the Health Plan. 100% of 4 vacant
client NLT roles were filled with internal candidates on the succession plan, exceeding the 70% target.
• Provided 360 degree feedback delivery, Individual Development Plan creation / support, and executive coaching services to
112 KP employees, ranging from individual contributors to Senior Vice Presidents.
• Developed and delivered curricula for “Strategic Thinking,” “Coaching and Developing Others,” and “Effective Interpersonal
Relationship Building” / Team-Building (using MBTI and Enneagram) training modules. Created Cross-Regional Day-in-the-Life
(“CRADLE”) Program, saving $20,000 per participant by replacing external assessment center use.
• Drove consistency in nationwide leadership development forms, processes, and programs by facilitating talent review
assessments, calibrations, forums, executive on-boarding, executive coaching, mentoring, and the nationwide peer group.
• Started new program-wide pipelines for Regional Compliance Officers, Chief Nurse Executives, and Chief Operating Officers.
• Consulted with top leaders of the Community Benefit and Legal departments on organizational restructures to decrease span
of control while eliminating silos. Facilitated goal planning meetings.
• Co-created and rolled out pipeline diversity strategy to regions, increasing diversity representation in KP’s 8 critical pipelines.

2. • Led nationwide 360 Degree Feedback Vendor Review committee and implemented a new and enhanced tool saving Kaiser
Permanente 70% in participant costs annually. Created situation-specific SurveyMonkey alternatives for additional cost
savings.
R. Karl Hebenstreit 510.381.0121 | rkarlh@gmail.com Page 2 of 5
KAISER PERMANENTE (continued)
KP NCAL OFFICE OF THE LABOR MANAGEMENT PARTNERSHIP, Oakland, CA (2006 – 2007)
PRACTICE LEADER, WORKFORCE DEVELOPMENT, NCAL
Co-Led the Regional Workforce Planning & Development Committee, ensuring achievement of the 2005 National Agreement goals.
• Identified declining jobs and retrained unionized employees in those jobs to take on new jobs with greater growth potential.
Facilitated identification and creation of region’s “Positions of Focus” (hard-to-fill, critical jobs).
• Co-coordinated and facilitated first-ever Coder Training Program implementation to upgrade 61 Health Information
Management and Patient Business Services employees across Northern California through an 18-month online 20/20 program
and 3 month externship. Worked with UHW and Local 29 representatives to effect this in less than 3 months.
• Facilitated LVN Workgroup to lead KP leadership and UHW in working together to develop a plan to provide career upgrade
opportunities for LVNs.
• Researched and evaluated Tuition Assistance impact of CEU inclusion into current degree-only reimbursement plan.
Facilitated revision of Tuition Assistance Policy for Northern California to comply with 2005 National Agreement provisions.
• Hired 2 Career Counselors to focus on career trajectories of 2,000 represented Northern California employees.
KP RECRUITMENT SERVICES, San Leandro, CA (2005-2006)
DIRECTOR, WORKFORCE STRATEGY & DEVELOPMENT
Set and implemented recruitment strategies in support of the hospitals and medical offices of America’s largest and oldest Health
Maintenance Organization’s presence in the Greater Southern Alameda Area (Fremont, Hayward, Union City, and San Leandro).
• Supported / managed Recruitment Services staff of 15 on-site and remote professionals.
• Developed and enhanced new staffing-related processes and procedures to increase operational efficiencies and customer
satisfaction, including revamping New Employee Orientation, regulatory compliance, and reinstating employees returning
from medical LOAs, and forging a regional relationship resulting in an integrated recruitment/credentialing process.
• Sought out new sources of qualified candidates to ensure adequate candidate pipeline and a consistently low vacancy rate
<7%.
• Consulted with organization leaders and managers to develop strategies in support of their departments’ future staffing
needs.
• Partnered with Kaiser Permanente groups (Compliance, Disability Management, etc.) to creatively leverage resources.
CUSHMAN & WAKEFIELD @ SUN MICROSYSTEMS, Newark, CA 2002 – 2005
HUMAN RESOURCES / ORGANIZATION EFFECTIVENESS MANAGER
Provided HR/OD leadership and support to 200+ facilities management personnel in support of Sun Microsystems’s nationwide
sites.
• Conducted organizational climate assessment and analysis through a semi-annual Employee Trend Survey; Developed and
recommended actions to Senior Management to address areas of concern.
• Achieved consistent increase in employee participation from 41.74% in 2003 to 61.25% in 2005.
• Achieved consistent increase in employee satisfaction indicators from 72.7% in 2003 to 78.2% in 2005.
• Collected data on employee motivation, performance, and satisfaction using a unique combination of 360 Degree Feedback,
MBTI, and the Enneagram. Coached executives to increase organization effectiveness and employee satisfaction scores.
• Facilitated strategic planning meetings addressing mission development, communications, and goal attainment.
• Developed and implemented new policies / procedures and training programs to address organization development issues.
• Counseled and trained 30 managers nationwide in the prompt, fair, and legal resolution of myriad employee relations issues.
• Managed staff of one in handling of benefits enrollment, payroll, staffing, worker’s compensation, and employee relations.
LEE HECHT HARRISON, Walnut Creek, CA 2001 – 2002
CAREER MANAGEMENT CONSULTANT
Delivered and facilitated training classes, roundtables, “Orientation and Venting” sessions, Job Search Work Teams, and one-to-one
consultations to career transitioning employees. Consulted on résumé, interviewing, marketing plan preparation, networking
techniques, and salary negotiation tips for clients of this leading global career and leadership services company.
• Maintained a workload of 50 clients and 12 weekly productivity team participants, resulting in $275,000+ in revenue.

3. • Set up, managed, and shut an on-site Career Transition Center, servicing 65+ downsized employees over the course of two
months, generating over $85,000 in revenue.
• Managed local service delivery to 100+ corporate clients, generating over $200,000 in revenue.
Vault.com 2000 – 2003
MANAGE YOUR HR CAREER EXPERT
Wrote and published 24 on-line articles and responded to on-line inquiries regarding career management and advancement.
R. Karl Hebenstreit 510.381.0121 | rkarlh@gmail.com Page 3 of 5
AT&T 1997 – 2001
GLOBAL HUMAN RESOURCES MANAGER, AT&T SOLUTIONS, Pleasanton, CA, (2000 – 2001)
Provided generalist / employee relations support to the 200+ AT&T employees and contractors on the Life Cycle Management
Teams working on the Sun Microsystems and Honeywell outsourcing engagements in the Americas, ASPAC, and EMEA regions.
• Managed recruitment, staffing, career management, executive coaching, training, new employee orientation, performance
management, salary / compensation treatment, and equipment allocation processes to ensure team’s optimum productivity.
• Created and implemented organization development initiatives to enhance team cohesion, operational efficiencies, and
financial viability, including $50,000 in staffing savings realized through vendor renegotiations and $200,000 in travel cost
savings realized through video technology; maintained controls over global headcount needs, activity, and associated outlook
costs by month.
HUMAN RESOURCES MANAGER, WESTERN REGION, CORPORATE HR, Pleasanton, CA (1998 – 2000)
Relocated from NJ to manage corporate employment and outplacement service delivery for thirteen western states. Served as
National Account Manager for AT&T’s Consumer Services and Resource Link, AT&T’s internal variable workforce, managing a local
team of 8 and remote team of 19 HR professionals including recruiters, generalists, and clerical support.
• Restructured variable workforce operations to create a hybrid model of business-centralized recruiting functions and
geographically-decentralized Associate Support functions. Reengineered operational process flows to increase efficiencies.
Managed remote team of 7 Recruiters, 2 Marketing Managers, and 700+ variable workforce Associates, exceeding goals and
resulting in increased cohesion, communication, and 20% increase in customer satisfaction survey scores.
• Benchmarked 40 preferred vendors and created and implemented new vision to realign organizational goals.
• Created centralized shared national database of Associates available for redeployment. Allied with Purchasing department
and initiated a participatory process in contractor RFQ bids resulting in multiple Associate placements, cost savings due to
deferred severance packages and contractor displacement, and increased market penetration.
• Co-developed national internal career management marketing plan. Marketed and sold AT&T’s career development and
employment services to internal clients, including negotiating a deal resulting in $100,000 profit for the Resource Centers.
• Created and implemented a staffing plan for AT&T’s Consumer Services and oversaw a national recruiting team’s efforts to
hire 2500 occupational call center employees within a 12-month period; managed response to EEO/AA audit of western
region.
HUMAN RESOURCES MANAGER, CORPORATE HR, Morristown, NJ (1997 – 1998)
• Filled 51 positions through 27 market hires and the redeployment of 24 existing Associates, saving $960,000 in severance pay.
• Managed monthly workforce planning initiatives for AT&T’s Common Support Functions Business Units (CFO, Real Estate, etc.)
• Customized and delivered “Workplace Violence Awareness Training” class to 100 district employees.
• Marketed the Talent Alliance (a cost-effective web-based recruitment, outplacement, and career development tool) to major
corporations, (e.g., Prudential, Philip Morris); presented two seminars at Annual SHRM Conference in Minneapolis, MN.
Bellcore (Bell Communications Research, Inc.) / Telcordia, Piscataway, NJ 1995 – 1997
RECRUITING & STAFFING MANAGER
Fulfilled recruiting and Business Partner roles for this professional services/telecommunications software development and
consulting firm – the original research and development arm of the Regional Bell Operating Companies (RBOCs).
• Sourced, screened, recruited, interviewed, and hired over 100 qualified exempt and non-exempt, campus and market,
contractor, co-op, internship, administrative, technical, and executive candidates in anticipation of and response to the
staffing needs of the Professional Services, Software Systems, Applied Research, and Sales & Marketing business units.
• Counseled Business Unit heads in the legal aspects of layoffs, partnered with them to devise selection criteria based on
business needs and cost reduction requirements, and held individual and group notification meetings with affected
employees.
• Facilitated visa processing; ran J-1 program of 40 Research Scholars; supervised Immigration Consultant.
• Served as Commercialization Change Agent to effect culture transformation in the Compensation and Benefits groups.

4. Merck & Co., Inc., Rahway, NJ & Whitehouse Station, NJ 1993 –1995
Completed five full-time temporary assignments under contract with Talent Tree Personnel Services and Integro Services, Inc.,
spanning the functions of LABOR RELATIONS PERSONNEL ASSISTANT, STOCK OPTION ADMINISTRATION PROJECT ADMINISTRATOR, EMPLOYEE
COMMUNICATIONS & POLICIES SPECIALIST, and HR SYSTEMS ADMINISTRATOR at this top pharmaceutical corporation.
• Project managed the RFP selection process of Merck’s Stock Option Administration Vendor.
• Automated Merck’s staffing process through the administration of the Resumix résumé scanning system and the home-grown
College Recruiting And Fair Tracking System (CRAFTS) to increase efficiencies and eliminate redundancies.
• Coordinated Employee Communicators conference to disseminate company information via divisional ambassadors.
• Conducted industry wage surveys and compiled Sideletter book.

5. R. Karl Hebenstreit 510.381.0121 | rkarlh@gmail.com Page 4 of 5
EDUCATION:
Ph.D., Organizational Psychology, Alliant International University / CA School of Professional Psychology, SF, CA
MA, Organizational Psychology, CA School of Professional Psychology, Alameda, CA
MS, Human Resource Management, Rutgers Graduate School - School of Management & Labor Relations, Piscataway, NJ
BA, Psychology, French, and Political Science, Rutgers College, New Brunswick, NJ
Certificate, Evidence-Based Coaching, Fielding Graduate University, Santa Barbara, CA
FOREIGN LANGUAGES:
French (conversational), German (conversational), Greek (fluent)
COMPUTER SKILLS:
Word, Excel, PowerPoint, Access, Visio, PeopleSoft, LotusNotes
PROFESSIONAL AFFILIATIONS & CERTIFICATIONS:
Certified Assessment Debrief Deliverer, Hogan Personality Instrument (HPI), Hogan Development Survey (HDS), and
Motives, Values, Preferences Inventory (MVPI), 2015 – Present
Integrative Accredited Practitioner, Integrative Enneagram Solutions, 2014 - Present
Certified Facilitator, Situational Leadership, Ken Blanchard Companies, 2013 – Present
Certifications in Leadership Architect® | VOICES® | TEAM Architect®, Lominger, 2012 – Present
Certificate, “Coaching with the Enneagram,” Bogda & Associates, 2010 – Present
Certified Executive Coach, ACC (Associate Certified Coach), ICF (International Coach Federation), 2009 – Present
Member, International Coach Federation, 2009 – Present
IEA Accredited Professional, Provider, Teacher (APPT), International Enneagram Association, 2009 – Present
Myers-Briggs Type Indicator (MBTI) Certified, 2003 – Present
Certified Professional in Human Resources (PHR), Society for Human Resource Management, 1997 – present
Member, Society for Human Resource Management (SHRM), 1997 – Present

6. R. Karl Hebenstreit 510.381.0121 | rkarlh@gmail.com Page 5 of 5
PUBLICATIONS & SPEAKING ENGAGEMENTS:
Presenter, “Leveraging the Enneagram in Developing Our Leaders,” International Enneagram Conference, Cape Town,
South Africa, October 2016
Podcast interview by Pace Smith, Wild Crazy Meaningful Enneagram, November 2016
Podcast interview by Darren Main, Inquire Within, October 2016
Podcast interview by Doug Llewellyn, CUTV News, September 2016
Podcast Interview by John Chang, The Creative Entrepreneur, “How the Enneagram can Unlock Your Success,” August
2016
Author, The How & Why: Taking Care of Business with the Enneagram - A Practical Organization Development
Framework to Drive more Effective, Efficient, and Sustainable Business Results and Relationships. North Carolina:
Amazon CreateSpace, 2016
Presenter, “Leveraging the Enneagram and Complementary Assessment Frameworks to Optimize Communication and
Interpersonal Dynamics,” IEA Global Conference, Minneapolis, MN, July 2016
Introducing the Enneagram to Business, Nine Points Magazine (www.ninepointsmagazine.org), International Enneagram
Association, October 2015
Presenter, “Leveraging the Enneagram in Developing Our Leaders,” European Enneagram Conference, Copenhagen,
Denmark, September 2015
Presenter, “Leveraging the Enneagram in Developing Our Leaders,” Canadian Enneagram Conference, Toronto, Canada,
May 2015
Presenter, “Taking Care of Business with the Enneagram,” European Enneagram Conference, Lisbon, Portugal, April 2014
Presenter, “Taking the Enneagram to Work,” Canadian Enneagram Conference, Victoria, BC, Canada, February 2014
Presenter, “Strategic Planning & Decision-Making with the Enneagram Model,” International Enneagram Association
Global Conference, Denver, CO, July 2013
Presenter, “Taking Care of Business with the Enneagram,” NCIEA, San Rafael, CA, October 2012
Presenter, “The Enneagram as Universal OD Translator,” IEA Global Conference, Long Beach, CA, July 2012
Adjunct Professor, “Introduction to the Enneagram and its Use in the Workplace,” (1 credit weekend elective), California
School of Professional Psychology, San Francisco, CA, November 2011
Webinar Presenter, Connecting Leadership Development & Leadership Hiring, Human Capital Institute, November 2009
Presenter, Keeping Our Pipelines Diverse and Retaining Our Talent, Conference Board, Succession Management
Conference, New York, NY, October 2009
A Call to Apply the Principles of the Enneagram in Organizations to Attract, Retain, and Motivate Employees, Enneagram
Journal, July 2008
Presenter, The Enneagram in Organizations: Reports from the Workplace, NCIEA, Belmont, CA, May 2008
Career/Executive Coach, SeasonedPro Career Moves 2008 Conference, San Francisco, CA, March 2008
Ph.D. Dissertation: Using the Enneagram to Help Organizations to Recruit, Motivate, and Retain their Employees, 2007
Presenter, "Making Sense of it All: The Roar and Vroom of the Enneagram," Professional Coaches & Mentors Association,
San Diego, CA, February 2005
Recruitment and Retention with the Enneagram, Organization Development Practitioner, January 2003
(translated into Spanish and published on the web as Reclutar y retener trabajadores con el Enneagrama, July 2008)
Guest Speaker, “Career Management,” Association of Women Accountants – SF Chapter Meeting, April 2002
Presenter, “Talent Alliance,” SHRM Annual Conference, Minneapolis, MN, June 1998

7. R. Karl Hebenstreit 510.381.0121 | rkarlh@gmail.com Page 5 of 5
PUBLICATIONS & SPEAKING ENGAGEMENTS:
Presenter, “Leveraging the Enneagram in Developing Our Leaders,” International Enneagram Conference, Cape Town,
South Africa, October 2016
Podcast interview by Pace Smith, Wild Crazy Meaningful Enneagram, November 2016
Podcast interview by Darren Main, Inquire Within, October 2016
Podcast interview by Doug Llewellyn, CUTV News, September 2016
Podcast Interview by John Chang, The Creative Entrepreneur, “How the Enneagram can Unlock Your Success,” August
2016
Author, The How & Why: Taking Care of Business with the Enneagram - A Practical Organization Development
Framework to Drive more Effective, Efficient, and Sustainable Business Results and Relationships. North Carolina:
Amazon CreateSpace, 2016
Presenter, “Leveraging the Enneagram and Complementary Assessment Frameworks to Optimize Communication and
Interpersonal Dynamics,” IEA Global Conference, Minneapolis, MN, July 2016
Introducing the Enneagram to Business, Nine Points Magazine (www.ninepointsmagazine.org), International Enneagram
Association, October 2015
Presenter, “Leveraging the Enneagram in Developing Our Leaders,” European Enneagram Conference, Copenhagen,
Denmark, September 2015
Presenter, “Leveraging the Enneagram in Developing Our Leaders,” Canadian Enneagram Conference, Toronto, Canada,
May 2015
Presenter, “Taking Care of Business with the Enneagram,” European Enneagram Conference, Lisbon, Portugal, April 2014
Presenter, “Taking the Enneagram to Work,” Canadian Enneagram Conference, Victoria, BC, Canada, February 2014
Presenter, “Strategic Planning & Decision-Making with the Enneagram Model,” International Enneagram Association
Global Conference, Denver, CO, July 2013
Presenter, “Taking Care of Business with the Enneagram,” NCIEA, San Rafael, CA, October 2012
Presenter, “The Enneagram as Universal OD Translator,” IEA Global Conference, Long Beach, CA, July 2012
Adjunct Professor, “Introduction to the Enneagram and its Use in the Workplace,” (1 credit weekend elective), California
School of Professional Psychology, San Francisco, CA, November 2011
Webinar Presenter, Connecting Leadership Development & Leadership Hiring, Human Capital Institute, November 2009
Presenter, Keeping Our Pipelines Diverse and Retaining Our Talent, Conference Board, Succession Management
Conference, New York, NY, October 2009
A Call to Apply the Principles of the Enneagram in Organizations to Attract, Retain, and Motivate Employees, Enneagram
Journal, July 2008
Presenter, The Enneagram in Organizations: Reports from the Workplace, NCIEA, Belmont, CA, May 2008
Career/Executive Coach, SeasonedPro Career Moves 2008 Conference, San Francisco, CA, March 2008
Ph.D. Dissertation: Using the Enneagram to Help Organizations to Recruit, Motivate, and Retain their Employees, 2007
Presenter, "Making Sense of it All: The Roar and Vroom of the Enneagram," Professional Coaches & Mentors Association,
San Diego, CA, February 2005
Recruitment and Retention with the Enneagram, Organization Development Practitioner, January 2003
(translated into Spanish and published on the web as Reclutar y retener trabajadores con el Enneagrama, July 2008)
Guest Speaker, “Career Management,” Association of Women Accountants – SF Chapter Meeting, April 2002
Presenter, “Talent Alliance,” SHRM Annual Conference, Minneapolis, MN, June 1998