Denise Bowen is seeking employment where she can utilize her skills in areas such as payroll, accounting, customer service, data entry, and retail. She has over 15 years of experience in financial roles including accounts payable, payroll processing, and invoice preparation. Her resume outlines her proficiency in Microsoft Office, excellent communication skills, and experience providing customer service and administrative support.

1. DENISE BOWEN
(661) 365-9838
5028 West Avenue L-12, #6
Quartz Hill, CA 93536
Dkbow1@aol.com
Seeking employment where I can utilize my skills and experience to the betterment of the company. Demonstrated
skills in payroll, accounting, customer service, data entry and retail.
 Proficient in Microsoft Word, Excel &
PowerPoint
 Professional demeanor
 Experienced in customer service
 Excellent communication skills
 Typing speed- 55 words per minute
 Time management
 Critical thinker
SKILLS SUMMARY
Administrative Skills
 Proven written and verbal communication skills in English
 Filing, copying, sent faxes, and organized filing systems
 Proven ability to organize personal work priorities
 Competent at filing and updating records
 Solid knowhow of general office procedures
 Demonstrated ability to work independently and as part of a team
 Excellent organizational skills
 Answered phone calls, forwarded calls, and took messages
 Exceptional attention to detail with proven interpersonal skills
 Demonstrated ability to provide excellent customer service
Customer Service Skills
 Focused on “great service beats fast service” directive
 Exceptional ability to stay attentive when dealing with customers
 Clear communication skills aimed at understanding customers’ needs and providing corresponding services
 Proven ability to grasp product knowledge and relay product information in a concise but potent manner
 Analytic thinking aimed at resolving customers’ issues in a proactive manner
 Able to find conflict resolution without losing self-composure
 Assertive but polite when it comes to product or service endorsement
 Well-versed in adapting different ways under pressure in order to meet deadlines
 Track record of using tact when handling irate customers
 Exceptional organizational skills and adaptability
Financial Skills
 Invoice preparation and posting for various customers in different industries – 300 batched invoices daily
 Posting of Accounts Receivable payments
 Distribution of Accounts Payable issuances – Bi-weekly distribution
 Processed Payroll status forms using ADP and Oracle
WORK HISTORY
Office Clerk Precision Labs Palmdale, CA 10/2015-Present
Accounts Payable Assistant Regent Aerospace Valencia, CA 08/2013-10/2015
Accounts Payable Associate VCA Animal Hospital Los Angeles, CA 09/2011-05/2012
Overnight Logistics Target Culver City, CA 06/2011-09/2011
Accounts Payable Associate Southern California Gas Los Angeles, CA 04/2010-05/2011
Accounts Payable Specialist CB Richard Ellis El Segundo, CA 01/2010-03/2010
Payroll Specialist See’s Candies Los Angeles, CA 10/2009-12/2009
Payroll Specialist California Pizza Kitchen Los Angeles, CA 08/2007-08/2009
Accounts Payable Specialist California Pizza Kitchen Los Angeles, CA 05/2004-08/2007
EDUCATION
Cajon High School San Bernardino, CA 1992 Diploma