Devendra Sharma has over 15 years of experience in hotel front office and reservation roles. He is currently a Senior Executive and head of the front office and reservation department at Mansingh Palace in Ajmer, where his responsibilities include room sales, revenue management, coordinating with other departments, training staff, and ensuring superior guest service. He has a diploma in hotel management and a bachelor's degree in arts. He is married and speaks Hindi and English.

1. CURRICULUM VITAE
DEVENDRA SHARMA
Mobile No: 9460132220
E mail : cutedev_ajmer@yahoo.co.in
Career Objective
A CHALLENGING POSITION IN A PROFESSIONAL ORGANIZATION WHERE I HAVE OPPURTUNITY TO
PROVE MY SKILL AND STRENGTHS IN CONJUCTION WITH OTHERS GOALS AND BBJECTIVES
PROFESSIONAL EXPERIENCE
 MANSINGH PALACE – AJMER OCT’2003 to Present
Designation : Sr. Executive & Reservation Department :- Front Office
Current job Profile:-
Front Office & Reservation Department
Present Work Profile:
• Promoting room sales by way of packages and special tariffs & Revenue Management’s tools
• Managing Hotel room inventory in terms of portals reservation.
• Co-coordinating with the Group Leader & emphasizing to convert the plan for groups & offering discount on F&B to
promote F& B sale.
• Stress on more value added service to corporate - in order to have them as repeat clientele
• Room implementation as well as P&L responsibility
• Inter-departmental co-ordination with the F&B., Housekeeping reservation for successful event execution.
• Ensuring effective compliance with standard billing & operational procedures
• Daily briefing / de-briefing of front office & housekeeping staff Imparting training to the staff to ensure superior guest
service.
• Coordinating with Sales Department in formulating Seasonal Packages, Corporate rates, Far-east rates, special events,
etc.
• Formulating itinerary for conferences and groups
• Interacting & dealing with Travel Agents & Corporate Companies.
• Maintain a proactive and harmonious relationship between the Front office divisions & other departments by ensuring
effective and timely communication between all areas of responsibility.
• Providing information about the hotel facilities to the client and coordinate with FAM groups for both Indians &
Foreigners.
*Providing Room & F&B rates to the clients. Follow-up & Co-ordinate with client & inter-department.
• Preparation &Distribution, Implementing Checklist for the Conference, Cocktail Dinner, Handling Last Minute
reservations.
• Interacting & dealing with Travel Agents & Corporate Companies.
*Maintain all online portals room bookings, coordinate with online portals Executive for payment status. Handle
reception, Reservation correspondence filling and hotel marketing for room booking.
*Group bookings room allotments as per arrivals and coordinate with HK
*Maintain good relation with travel-agents and personal relation with corporate guests.
*Prepare front office all daily reports , Monthly Income Statement reports, monthly Group Information Status.
*Over all responsible for smooth front office operation during the shift.
*Handling all VIP’S movements, Guest complaint confidential.

2.  Worked as a .EXECUTIVE FRONT OFFICE With HOTEL MANSINGH PALACE, AJMER from
October , 2009 to September, 2013
 Worked as a JR.EXECUTIVE FRONT OFFICE With HOTEL MANSINGH PALACE, AJMER from
October , 2005 to September, 2009
 Worked as a FOA With HOTEL MANSINGH PALACE ,AJMER .from Oct.,2003 to Sept.2005
 Worked as a FOA With HOTEL KOHINOOR, DIU.from March,2002 to August, 2003
 Six month industrial training & four month worked in THE TAJ LODGE, SAWAIMADHOPUR ( A Unit
of Hotel RAMBAGH PALACE, JAIPUR)
Academic Qualification
Bachelor of Arts from Maharshi Dayanand Saraswati University, Ajmer.Year of Passing –2000.
Diploma in Hotel Management from National Council for Hotel Management and Catering Technology, Pusa,
New Delhi. Year of Passing 2001.
Senior Secondary from RBSE. Year of Passing1997 .
Secondary from RBSE.Year of Passing -1995.
Fabulous performance
• Mansingh Palace (Indo Continental Hotels & Resorts
As a best front office employs in year 2006,2007,2009 & 2012
• Food Carft Institute,Ajmer
As a most regular student in year 2000-2001
Hobbies and Interests
Reading Books, Playing Cricket.
Personal Details
Date of Birth - 31st Aug,1978
Father’s Name - Shri Hajari Lal Sharma
Sex - Male
Marital Status - Married
Height & Weight - 172 CM / 80 KG
Languages - Hindi, English
Permanent Address
Devendra Sharma
H.No.1669/36,Pratap Nagar,
Loha Khan Police Line,
Ajmer – 305 001 (Rajasthan)
Declaration
 I here by declare that all above mentioned details are true to my knowledge.
Date :
Place: Ajmer (Devendra Sharma)