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Curriculum- vitae
Rajkumar
Objective: To obtain the highest position in the field of hospitality Industry with my
Sincere efforts to achieve the organizational goal through my higher standards of
Performance.
Professional Experience:
 Presently (From 20 Aug’ 2014 till the date) as a Front Office Associate with Ramada
hotel Varanasi( A 5* Property with 120 rooms inventory & Franchise with
Wyndham worldwide )
 Front Office Associate with St Marks Hotel Bangalore (From 10th Oct’2013–20th
April, 2014) (A 4 * Property with 96 rooms inventory).
 Reservation Assistant 12 Nov’ 2012 to Sep 2013 With Ramada hotel Varanasi ( A
5* Property with 120 rooms inventory & Franchise with Wyndham worldwide )
Key Skills:
: Working knowledge of IDS V6, V4& V2.
: Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
: Maintain cleanliness and organization of back office, front desk, and front desk closet
: Strong judgment skills and effective and remarkable listening abilities.
: Check in of Reservation guest and Walk in guest in proper and professional manner.
: Ensure proper rechecking of next day arrival for groups & FIT’s and pre blocking of rooms
as per the request & VIP’s movements.
: Maintain good relations with guests.
: Responsible for guest feedback, complaint handling.
: Ensure to maintain proper decorum of the Lobby, guest / public areas and keep a proper
vigilance in the lobby / guest area movements.
: Ensure Mode Of payment is made secured for the walk in & scanty baggage guests.
: Checks billing instructions & monitor guest credits & high Balance Report.
: Taking telephonic and direct FIT reservations.
: Tracking the VIP and Single lady Travelers.
: Daily Monitoring for ARR and Room Revenue figures and Room Nights.
: Preparing Night reports and sending to Front Office Manager.
PROFESSIONAL QUALIFICATION
 Undergone 6 months Industrial Trainee from May’ 2012 at Hotel Ramada Plaza
Varanasi Only in Front Office Dep’t.
 I have completed B.Sc. H MCTT in Oct’2012 from Radha Krishna Institute of
management & technology (Affiliated to PTU) From Kanpur.
Academic Qualification:
 12th from U.P. Board with Second Division in 2009 (Physics , Chemistry& Biology )
 10th from U.P. Board with First Division in 2006 ( Science stream)
PERSONAL PROFILE:
 My Core Strength:-Positive Attitude and Co-operative nature, Willingness to learn,
Good conversation skills and reasoning Capability
 Hobbies and Interests: Singing & making friend.
: Father’s Name - Mr.Neboo Lal
: Date of Birth - 16 April’ 1990
: Address -Village- Mudiyar, Post – Rudra Nagar, District – Basti near
Gorakhpur (U.P.) 272151
: Marital Status - Married
: Religion - Hindu
: Country - Indian
: Languages Known - English & Hindi
: Contact No. - +91-8009058054
: E-Mail - rajpraja8009@gmail.com
If given me an opportunity I will prove myself to the best of my knowledge
And experience and adapting the new strategies of the management for
Obtaining the organizational goal.
Yours Sincerely
Rajkumar Dated: 21/01/2016

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Resume

  • 1. Curriculum- vitae Rajkumar Objective: To obtain the highest position in the field of hospitality Industry with my Sincere efforts to achieve the organizational goal through my higher standards of Performance. Professional Experience:  Presently (From 20 Aug’ 2014 till the date) as a Front Office Associate with Ramada hotel Varanasi( A 5* Property with 120 rooms inventory & Franchise with Wyndham worldwide )  Front Office Associate with St Marks Hotel Bangalore (From 10th Oct’2013–20th April, 2014) (A 4 * Property with 96 rooms inventory).  Reservation Assistant 12 Nov’ 2012 to Sep 2013 With Ramada hotel Varanasi ( A 5* Property with 120 rooms inventory & Franchise with Wyndham worldwide ) Key Skills: : Working knowledge of IDS V6, V4& V2. : Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc. : Maintain cleanliness and organization of back office, front desk, and front desk closet : Strong judgment skills and effective and remarkable listening abilities. : Check in of Reservation guest and Walk in guest in proper and professional manner. : Ensure proper rechecking of next day arrival for groups & FIT’s and pre blocking of rooms as per the request & VIP’s movements. : Maintain good relations with guests. : Responsible for guest feedback, complaint handling. : Ensure to maintain proper decorum of the Lobby, guest / public areas and keep a proper vigilance in the lobby / guest area movements. : Ensure Mode Of payment is made secured for the walk in & scanty baggage guests. : Checks billing instructions & monitor guest credits & high Balance Report.
  • 2. : Taking telephonic and direct FIT reservations. : Tracking the VIP and Single lady Travelers. : Daily Monitoring for ARR and Room Revenue figures and Room Nights. : Preparing Night reports and sending to Front Office Manager. PROFESSIONAL QUALIFICATION  Undergone 6 months Industrial Trainee from May’ 2012 at Hotel Ramada Plaza Varanasi Only in Front Office Dep’t.  I have completed B.Sc. H MCTT in Oct’2012 from Radha Krishna Institute of management & technology (Affiliated to PTU) From Kanpur. Academic Qualification:  12th from U.P. Board with Second Division in 2009 (Physics , Chemistry& Biology )  10th from U.P. Board with First Division in 2006 ( Science stream) PERSONAL PROFILE:  My Core Strength:-Positive Attitude and Co-operative nature, Willingness to learn, Good conversation skills and reasoning Capability  Hobbies and Interests: Singing & making friend. : Father’s Name - Mr.Neboo Lal : Date of Birth - 16 April’ 1990 : Address -Village- Mudiyar, Post – Rudra Nagar, District – Basti near Gorakhpur (U.P.) 272151 : Marital Status - Married : Religion - Hindu : Country - Indian : Languages Known - English & Hindi : Contact No. - +91-8009058054 : E-Mail - rajpraja8009@gmail.com If given me an opportunity I will prove myself to the best of my knowledge And experience and adapting the new strategies of the management for Obtaining the organizational goal. Yours Sincerely Rajkumar Dated: 21/01/2016