Rajkumar is seeking a position in hospitality management where he can utilize his experience and skills. He has over 3 years of experience working in front office roles at various hotels. His skills include proficiency with hotel reservation systems, ensuring guest satisfaction, handling reservations and check-ins, monitoring revenues and occupancy rates, and maintaining cleanliness. He has a Bachelor's degree in hotel management and technical training.
1. Curriculum- vitae
Rajkumar
Objective: To obtain the highest position in the field of hospitality Industry with my
Sincere efforts to achieve the organizational goal through my higher standards of
Performance.
Professional Experience:
Presently (From 20 Aug’ 2014 till the date) as a Front Office Associate with Ramada
hotel Varanasi( A 5* Property with 120 rooms inventory & Franchise with
Wyndham worldwide )
Front Office Associate with St Marks Hotel Bangalore (From 10th Oct’2013–20th
April, 2014) (A 4 * Property with 96 rooms inventory).
Reservation Assistant 12 Nov’ 2012 to Sep 2013 With Ramada hotel Varanasi ( A
5* Property with 120 rooms inventory & Franchise with Wyndham worldwide )
Key Skills:
: Working knowledge of IDS V6, V4& V2.
: Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.
: Maintain cleanliness and organization of back office, front desk, and front desk closet
: Strong judgment skills and effective and remarkable listening abilities.
: Check in of Reservation guest and Walk in guest in proper and professional manner.
: Ensure proper rechecking of next day arrival for groups & FIT’s and pre blocking of rooms
as per the request & VIP’s movements.
: Maintain good relations with guests.
: Responsible for guest feedback, complaint handling.
: Ensure to maintain proper decorum of the Lobby, guest / public areas and keep a proper
vigilance in the lobby / guest area movements.
: Ensure Mode Of payment is made secured for the walk in & scanty baggage guests.
: Checks billing instructions & monitor guest credits & high Balance Report.
2. : Taking telephonic and direct FIT reservations.
: Tracking the VIP and Single lady Travelers.
: Daily Monitoring for ARR and Room Revenue figures and Room Nights.
: Preparing Night reports and sending to Front Office Manager.
PROFESSIONAL QUALIFICATION
Undergone 6 months Industrial Trainee from May’ 2012 at Hotel Ramada Plaza
Varanasi Only in Front Office Dep’t.
I have completed B.Sc. H MCTT in Oct’2012 from Radha Krishna Institute of
management & technology (Affiliated to PTU) From Kanpur.
Academic Qualification:
12th from U.P. Board with Second Division in 2009 (Physics , Chemistry& Biology )
10th from U.P. Board with First Division in 2006 ( Science stream)
PERSONAL PROFILE:
My Core Strength:-Positive Attitude and Co-operative nature, Willingness to learn,
Good conversation skills and reasoning Capability
Hobbies and Interests: Singing & making friend.
: Father’s Name - Mr.Neboo Lal
: Date of Birth - 16 April’ 1990
: Address -Village- Mudiyar, Post – Rudra Nagar, District – Basti near
Gorakhpur (U.P.) 272151
: Marital Status - Married
: Religion - Hindu
: Country - Indian
: Languages Known - English & Hindi
: Contact No. - +91-8009058054
: E-Mail - rajpraja8009@gmail.com
If given me an opportunity I will prove myself to the best of my knowledge
And experience and adapting the new strategies of the management for
Obtaining the organizational goal.
Yours Sincerely
Rajkumar Dated: 21/01/2016