This document discusses cross-cultural communication and awareness. It defines culture as a shared system of meanings and experiences that influence how people view and interact with the world. Cross-cultural communication focuses on how people from different backgrounds communicate across cultures. Culture can influence what people notice and how they make sense of what they see. Barriers to cross-cultural understanding include ethnocentrism, stereotyping, and cultural blindness. Developing cross-cultural awareness and respecting differences are important for effective communication across cultures.
Created by Aditi Shrivastava, Aditya Malviya, Aditya Rana, Akshat Saxena . Students of UIT RGPV CSE - A 2014 Group 2. Cross Cultural Communication and barrier to efective communication.
Created by Aditi Shrivastava, Aditya Malviya, Aditya Rana, Akshat Saxena . Students of UIT RGPV CSE - A 2014 Group 2. Cross Cultural Communication and barrier to efective communication.
On 26 August 2014 the Center for Persona Research and Application hosted a seminar on International User Studies and Personas at the IT University of Copenhagen. 40 people from 35 different companies participated. Read more about the seminar here:
http://infinit.dk/dk/hvad_kan_vi_goere_for_dig/viden/reportage//seminar_on_international_user_studies_and_personas.htm
Cross Cultural PowerPoint PPT Content Modern SampleAndrew Schwartz
159 slides include: 21+ slides on cross-cultural regional attributes: Asia, Africa, Europe, Middle East, North American, and Latin America, religious belief systems & practices, Non-verbal languages across cultures, noting the global challenges and looking for intercultural/cross-cultural opportunities, 9 tips dealing with cultural differences, tips and techniques on intercultural adjustments for expatriates, intercultural dialogue tips and techniques, negotiation across cultures, conflict resolution across cultures, how to’s and more.
Cultural Awareness: Self-Study Guide to Cross-Cultural CommunicationNeil Payne
Do you work across cultures? Cross-cultural communication is all about helping people better understand how to work smarter when working with people from different cultures, whether at home or abroad. This is a free self-study manual that covers the basics of cultural awareness with focus on how we communicate.
A guest Lecture by Obioha Durunna for ALES204: Communications: Theory & Practise class run by Dr. Jessica Laccetti. Obi regaled the class with examples of how easy it is to misunderstand cultures different from our own and that tolerance is key.
On 26 August 2014 the Center for Persona Research and Application hosted a seminar on International User Studies and Personas at the IT University of Copenhagen. 40 people from 35 different companies participated. Read more about the seminar here:
http://infinit.dk/dk/hvad_kan_vi_goere_for_dig/viden/reportage//seminar_on_international_user_studies_and_personas.htm
Cross Cultural PowerPoint PPT Content Modern SampleAndrew Schwartz
159 slides include: 21+ slides on cross-cultural regional attributes: Asia, Africa, Europe, Middle East, North American, and Latin America, religious belief systems & practices, Non-verbal languages across cultures, noting the global challenges and looking for intercultural/cross-cultural opportunities, 9 tips dealing with cultural differences, tips and techniques on intercultural adjustments for expatriates, intercultural dialogue tips and techniques, negotiation across cultures, conflict resolution across cultures, how to’s and more.
Cultural Awareness: Self-Study Guide to Cross-Cultural CommunicationNeil Payne
Do you work across cultures? Cross-cultural communication is all about helping people better understand how to work smarter when working with people from different cultures, whether at home or abroad. This is a free self-study manual that covers the basics of cultural awareness with focus on how we communicate.
A guest Lecture by Obioha Durunna for ALES204: Communications: Theory & Practise class run by Dr. Jessica Laccetti. Obi regaled the class with examples of how easy it is to misunderstand cultures different from our own and that tolerance is key.
Company culture difference between France & USASylvain Kalache
This short deck has been prepared to illustrate a talk I gave to the 2015 HEC Sales and Marketing promotion. https://twitter.com/sylvainkalache/status/564950233398800386
This talk is aimed to highlight some interesting company culture elements that are in the Software industry Silicon Valley startups and how I can compare those to the French business culture.
Practicing proper French business etiquette will aid business people hoping to expand into French markets The French take great pride in fulfilling the proper and perfect French Business etiquette. They will always be polite in social and business settings and maintain perfect corporate protocol as well as dining etiquette. Before traveling to France, it would be beneficial to study the culture, learn some French wines, know dining etiquette (the order of food courses during a meal, which utensils to use, etc.) and even familiarize yourself with different cheeses. To the French, language is sacred and to be handled with due care. When you arrive in France, show your respect for this beloved language by apologizing immediately for not speaking proper French, and then feel free to continue the conversation. Proper knowledge and performance of French business etiquette will serve you well as you form strong ties with your new colleagues in this romantic and historical country.
Discover the multiple meanings of ‘culture’ and why you belong to many not just one.
Learn about cultural universals: how we are more alike than we are different.
Think about this model for understanding cultural differences.
It's presentation about cross cultural communication, it's importance, factors on which it depends. Also describes tips for achieving effectiveness in cross cultural communication,blocks in this communication and steps for improvement of cross cultural communication.
Vision 2025 of Science and Technology by Ankush MehrotraAnkush Mehrotra
What would be the scenario, in the year 2025?
Think of the possibilities, with me. With this presentation, I am taking you to a peeping tour of the year 2025 for India.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
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involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
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Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
2. What is Culture ?
• Culture is the "lens" through which you
view the world.
• It is central to what you see,
• How you make sense of what you see,
• How you express yourself.
A shared system of meanings, beliefs,
values, behaviours through which
experience is interpreted and carried out
3. CROSS CULTURE
Cross cultural communication focuses on how people from
different cultures, background, beliefs and communities
communicate across different cultures
5. 5
Americans as other see them…
India: “Americans seem to be in a perpetual hurry. Just watch the way
they walk down the street. They never allow themselves the leisure to
enjoy life; there are too many things to do.”
Turkey: “Once we were out in a rural area in the middle of nowhere
and saw an American come to a stop sign. Though he could see in both
directions for miles and no traffic was coming, he still stopped!”
Colombia: “The tendency in the US to think that life is only work hits
you in the face. Work seems to be the one type of motivation.”
Ethiopia: “The American is very explicit; he wants a “yes” or a “no”. If
someone tries to speak figuratively, the American is confused.”
Iran: “The first time my American professor told me, “I don’t know the
answer, I will have to look it up,” I was shocked. I asked myself, “Why is
he teaching me? In my country a professor would give the wrong answer
rather than admit ignorance.”
Source: N. Adler., 1991
6. What is Cross Culture Awareness
• Cultural Awareness is the foundation of
communication and it involves the ability of
standing back from ourselves and becoming
aware of our cultural values, beliefs and
perceptions.
7. Why Cross Culture
Communication is important ?
Globalization: Cross border movement of people, goods and
data brings more and more cultures into contact with one
another and increases the potential of cross culture
communication.
◦ Business Opportunities
◦ Job Opportunities
◦ Improves the contribution of employees in a
diverse workforce
◦ Sharing of views and ideas
◦ Talent improvisation
◦ An understanding of diverse market
9. Degree of cultural awareness
• There are several levels of cultural awareness that
reflect how people grow to perceive cultural
differences.
• My way is the only way - At the first level, people are
aware of their way of doing things, and their way is the
only way. At this stage, they ignore the impact of
cultural differences. (Parochial stage)
• I know their way, but my way is better - At the second
level, people are aware of other ways of doing things,
but still consider their way as the best one. In this stage,
cultural differences are perceived as source of problems
and people tend to ignore them or reduce their
significance. (Ethnocentric stage)
10. • My Way and Their Way - At this level people are aware
of their own way of doing things and others’ ways of
doing things, and they chose the best way according to
the situation. At this stage people realize that cultural
differences can lead both to problems and benefits and
are willing to use cultural diversity to create new
solutions and alternatives. (Synergistic stage)
• Our Way - This fourth and final stage brings people
from different cultural background together for the
creation of a culture of shared meanings. People
dialogue repeatedly with others, create new meanings,
new rules to meet the needs of a particular situation.
(Participatory Third culture stage)
11.
12. High Context culture
• High Context
• Less verbally explicit communication, less written/formal
information
• More internalized understandings of what is communicated
• Multiple cross-cutting ties and intersections with others
• Long term relationships
• Strong boundaries- who is accepted as belonging vs who is
considered an "outsider"
• Knowledge is situational, relational.
• Decisions and activities focus around personal face-to-face
relationships, often around a central person who has
authority.
13. Examples:
Small religious congregations, a party with friends, family gatherings,
expensive gourmet restaurants and neighbourhood restaurants
with a regular clientele, undergraduate on-campus friendships,
regular pick-up games, hosting a friend in your home overnight.
• African
• Brazilian
• Chinese
• French
• Indian
• Italian
• Japanese
• Portuguese
• Russian
• Southern United States
• Spanish
14. • Examples:
• large US airports, a chain supermarket, a cafeteria, a
convenience store, sports where rules are clearly laid out.
• Australian
• Dutch
• English Canadian
• English
• Finnish
• German
• Hebrews/Jews
• New Zealand
• Scandinavia
• Switzerland
• United States
15. Low Context Culture
• Rule oriented, people play by external rules
• More knowledge is codified, public, external, and
accessible.
• Sequencing, separation--of time, of space, of activities,
of relationships
• More interpersonal connections of shorter duration
• Knowledge is more often transferable
• Task-centered. Decisions and activities focus around
what needs to be done, division of responsibilities.
17. 17
Opening a meeting
Germany Formal intro. Sit down. Begin.
Finland Formal intro. Cup of coffee. Sit down. Begin.
USA
UK
France
Japan
Spain/
Italy
Number
of minutes
Informal intro. Cup of coffee. Jokes. Begin.
Formal intro. Cup of tea.
10 min small talk. Casual beginning.
Formal intro. 15 min small
talk. Begin.
Formal intro. Protocol seating. Green tea. 15/20 min small
talk. Signal from senior member. Begin.
20/30 min small talk while others arrive. Begin when all are
there.
5 10 15 20 25
Adapted from Richard D. Lewis
19. Blocks to Cultural Communication
1. Ethnocentrism : Inability to accept another culture's world view;
"my way is the best."
2. Discrimination : Differential treatment of an individual due to
minority status; actual and perceived;
e.g., "we just aren't equipped to .Serve people like that."
3. Stereotyping : Generalizing about a person while ignoring presence of individual
difference;
e.g., "she's like that because she's Asian – all Asians are nonverbal."
4.Cultural Blindness: Differences are ignored and one proceeds as
though differences did not exist; e.g., "there's no need to worry about a
person's culture
5.Cultural Imposition: Belief that everyone should conform to the
majority; e.g., "we know what's best for you, if you don't like it you can
go elsewhere."
6.Tone Difference : Formal tone change becomes embarrassing and off-putting in some
cultures.
20. Pre-cautions in Cultural
Communication
1. Slow Down
2. Separate Questions
3. Avoid Negative Questions
4. Take Turns
5. Write it down
6. Be Supportive
7. Maintain Etiquette
21. Be open to new ideas and appreciate
cultural differences
22. Skills To Overcome Differences
Respecting Differences and Working Together
Building Trust Across Cultural Boundaries
Understanding Body Language
Connecting with people
23.
24. “For a German and a Finn, the truth is the truth.
In Japan and Britain it is all right if it doesn't rock
the boat. In China there is no absolute truth. In
Italy it is negotiable."
Richard D. Lewis
25.
26. Culture and communication
Culture and communication are inseparable, because culture not
only dictates who talks to whom, about what, and how the
communication proceeds, it also helps to determine how people
encode messages, the meanings they have for messages, and the
conditions and circumstances under which various messages may or
may not be sent, noticed, or interpreted.
28. In Saudi Arabia, which is considered a popular gesture of
friendship between men?
50/50
A. A high five B. Holding hands
while walking
C. A hand shake D. A hug and kiss on
the cheek
28
29. In Saudi Arabia, which is considered a popular gesture of
friendship between men?
50/50
A. A high five B. Holding hands
while walking
C. A hand shake D. A hug and kiss on
the cheek
29
30. In Great Britain, tapping your nose indicates that something is:
50/50
A. Confidential B. Smelly
C. Inappropriate D. Very important
30
31. In Great Britain, tapping your nose indicates that something is:
50/50
A. Confidential B. Smelly
C. Inappropriate D. Very important
31
32. 32
Conclusion
“Culture is more often a source of conflict than
of synergy. Cultural differences are a nuisance at best
and often a disaster. But if we really want to globalize,
there is no way around them so we better take them for
what they are.”
Geert Hofstede