Critical thinking involves thinking clearly and rationally to arrive at the best possible solution. It involves skills like observing, analyzing, interpreting, reflecting, evaluating, problem solving, and making rational decisions. Critical thinking is an important soft skill valued by employers for strategic planning, sharing ideas, finding inconsistencies, solving complex problems, and engaging in reflection. It is useful in fields like marketing, customer service, and human resources. The process of solving a problem through critical thinking involves defining the problem, analyzing it, identifying possible solutions, choosing the best solution, planning action, and implementing the solution.

1. Jaya Pathak|2021|Training

2. What is Thinking

3. Creative
Thinking
Logical
Thinking

4. Critical thinking is thinking about things in certain
ways so as to arrive at the best possible solution in
the circumstances that the thinker is aware of.
Its an ability to think clearly and rationally,
understanding the logical connection between
ideas and circumstances and then derive a solution
which is honest and rational thus solves the
problem
Its differrent from Logical or Creative thinking
What Does Critical Thinking Mean

5. • Critical thinking are the skills where an individual is able to keenly observe,
analyse, interpret, reflect, evaluate, solve problem and makes appropriote
rational decision.

6. https://www.youtube.com/watch?v=5VX7sojco3s
The difference Critical Thinking can make

7. Critical thinking is considered as one of the most important
soft skill by Employer .Such people are preferred for
strategic planning and sharing and executing ideas.
As a smart employee through critical thinking you can
logically connect ideas, scrutinize and evaluate arguments,
find inconsistencies and errors in your work and the work
of others, solve complex problems and engage in reflection.
A critical thinker not just accumulate information but they
also know how to use the information and conclude a
constructive outcome.
Critical Thinking used in Marketing, Customer Service ,
Customer Delight , Human Resource .
Discuss with Examples .
Why it is required in general and
@ Work Place

9. Problem? What is a Problem
We all have come across and keep coming across and keep solving n number of problems in our lives .
They are a part of our life . Problems can broadly be defined as difficult situation , circumstances which
do not allow you to to achieve what you want or wish. A uncertainity, difficulty and obstructions in
between reaching to a particular goal.
They could be Financial,Proffessional,Personal,Emotional and Many More
We all deal with them but HOW to deal with them is something to learn .

10. The Process to solve a Problem
Define : What is the problem? Is it really a Problem ?
Analyse: How did you discover the problem? When did it start and
since how long . What actutally caused a problem
Identify all the possible Solutions with reprecussions
Choose the Best Possible Solution which suits all perfectly and
matches the most tot the situation
Plan a Action/Brainstorm all the possible solutions and go over
the list and narrow it down to the best one which leads to the best
results
Implement : With all the neccessary steps , impliment the solution
with a lot of care and patience to bringthe best result possible for the
same problem.

11. The Lion and the Rabbit
https://www.youtube.com/watch?v=IsPH0_q1wDQ

12. The Plan Crash (Activity )
1.A knife
2A rope
3. A Mobile Phone
4. A Map
5. A lighter
6. Big CLoth
7. A biscuit Packet
8. A Torch
9. Holy Book
10. A Long and Thick
Wooden Stick

13. The Abstract
• Observe , Note, Learn
• Dont Assume , Be logical
• Be Logical yet fair and Empathetic
• Practice Inferance (Personal Knowledge
and Experience)
• Become more self-aware.
• Communicate , Extract Information
• Develop foresight.
• Evaluate existing evidence.
• Brainstorm the Reprecursions
• Implimentand Succeed

14. Thank You
Learn to use your brain power. Critical thinking is the key to
creative problem solving in business.
Happy Thinking :-)