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Consumers on-the-go
(kje so priložnosti za vašo
blagovno znamko?)




Iva Caric, Nokia
Marketing Activation Manager Adriatic
iva.2.caric@nokia.com
Company Confidential

                              Company Confidential
Company Confidential

                       Company Confidential
Internet usage via mobile in
               Slovenia, 2011




               Raziskava MOSS poteka pod okriljem Slovenske oglaševalske zbornice (SOZ), v obdobju
               2009/2011 jo izvaja družba Valicon iz Ljubljane s podizvajalcem podjetjem Gemius.


Company Confidential

                                                 Company Confidential
Nokia Apps study end 2010
                39% of the Slovenian online population (fixed net) is currently using their phone for
                surfing the internet.
                The typical mobile internet user is male and younger than 30. Students and
                employees in leading positions are overrepresented among the mobile internet
                surfers.
                3 out of 4 mobile internet users have already a data package included in their tarif
                plan.
                Main reasons for not using the internet via cell phones are the uncertainty about
                arising costs and the impression that there is no need.
                Nearly 40% of all respondents have made first experiences with mobile apps.
                Overall – the network providers‘ app stores are very well known and often used.
                Weather is the most popular app category, followed by Games and Entertainment.




Company Confidential

                                                Company Confidential
Once Apps are adopted, they become the critical driver of
purchase, taking equity from the handset
Single most important factor in next purchase decision (percentage)




  Company Confidential

                                        Company Confidential
Once Apps are adopted, they become the critical driver of
purchase, taking equity from the handset
Single most important factor in next purchase decision (percentage)




  Company Confidential

                                        Company Confidential
Online approach – user perspective




             Mobile app approach – user perspective




Company Confidential

                               Company Confidential
Communication!




Company Confidential

                        Company Confidential
Goal?
                        BRAND AWARENESS


                        PRODUCT BENEFITS


                        ENGAGEMENT


                        BUYING




Company Confidential

                             Company Confidential
How to make money via
                apps                    PAID APPS


                                        IN-APP PURCHASE


                                        IN-APP ADVERTISING


                                        Monetize your app

              Canalys (June 2011): Predicts that direct revenue from
              the sale of apps, in-app purchases and subscriptions
              across smartphones and tablets will be $7.3 billion in
              2011 rising to $36.7 billion by 2015

Company Confidential

                                                 Company Confidential
TechCrunch.com:
July 2011, comScore reports, 88.4 million mobile subscribers were using smartphones. Of the top smartphone platforms in
Europe, Symbian led the way with 37.8 percent market share, with Android grabbing the second spot at 22.3 percent over iOS
at 20.3 percent.
Nokia’s absolute ad requests (which are what makes mobile advertising tick) continue to grow month-to-month, and when it
comes to click-through-rates (CTR), Nokia has been consistently outperforming the rest of the industry (abroad), which includes
   Company Confidential
the likes Android, iOS, and RIM.
                                                      Company Confidential                                  Source TechCrunch.com
iQpon Croatia (and Slovenia soon)


                        iQpon video




Company Confidential

                                      Company Confidential
Key NFC experiences

                 Service Initiation                           Sharing

     Start a service or                                          Transfer content
     an application                                              between any two
                                                                 NFC devices

Reader/writer mode                                                           Peer to peer mode



                       Pairing                               Secure NFC

    Connect easily with                                          Mobile device is
    other NFC devices                                            a credit card and
                                                                 travel card

Reader mode                                                                Card emulation mode



Company Confidential

                                      Company Confidential
Overview




NFC Hub: http://www.nfc-hub.com/
Company Confidential

                                   Company Confidential
A day in the life of an NFC mobile phone user




Company Confidential

                       Company Confidential
NFC trial results
 January 2011 from the Telefónica, La Caixa, and Visa trial in Sitges, Spain

 • Consumers using NFC made 30% more transactions than other shoppers. These were 23%
   more valuable transactions than those with regular cards

 • 90% of consumers with an NFC phone used it for payment, 80% of participating merchants
   processed NFC payments

 • 60% of the purchases were for a maximum of €20

 • Most purchases were made at supermarkets (57%) and restaurants (14%)

 • 75% of transactions were during the working week

 • Average age of those to use payments was 46

 • 85% of users considered NFC payments sufficiently secure

 • 90% of users said they would continue using mobile wallet



Company Confidential

                                           Company Confidential
CROATIA, SLOVENIA




Company Confidential

                       Company Confidential
Foursquare activation




Company Confidential

                                       Company Confidential
Thank you!




             Company Confidential

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Iva Caric (Nokia): Consumers on-the-go - kje so priložnosti za vašo blagovno znamko?

  • 1. Consumers on-the-go (kje so priložnosti za vašo blagovno znamko?) Iva Caric, Nokia Marketing Activation Manager Adriatic iva.2.caric@nokia.com Company Confidential Company Confidential
  • 2. Company Confidential Company Confidential
  • 3. Internet usage via mobile in Slovenia, 2011 Raziskava MOSS poteka pod okriljem Slovenske oglaševalske zbornice (SOZ), v obdobju 2009/2011 jo izvaja družba Valicon iz Ljubljane s podizvajalcem podjetjem Gemius. Company Confidential Company Confidential
  • 4. Nokia Apps study end 2010 39% of the Slovenian online population (fixed net) is currently using their phone for surfing the internet. The typical mobile internet user is male and younger than 30. Students and employees in leading positions are overrepresented among the mobile internet surfers. 3 out of 4 mobile internet users have already a data package included in their tarif plan. Main reasons for not using the internet via cell phones are the uncertainty about arising costs and the impression that there is no need. Nearly 40% of all respondents have made first experiences with mobile apps. Overall – the network providers‘ app stores are very well known and often used. Weather is the most popular app category, followed by Games and Entertainment. Company Confidential Company Confidential
  • 5. Once Apps are adopted, they become the critical driver of purchase, taking equity from the handset Single most important factor in next purchase decision (percentage) Company Confidential Company Confidential
  • 6. Once Apps are adopted, they become the critical driver of purchase, taking equity from the handset Single most important factor in next purchase decision (percentage) Company Confidential Company Confidential
  • 7. Online approach – user perspective Mobile app approach – user perspective Company Confidential Company Confidential
  • 8. Communication! Company Confidential Company Confidential
  • 9. Goal? BRAND AWARENESS PRODUCT BENEFITS ENGAGEMENT BUYING Company Confidential Company Confidential
  • 10. How to make money via apps PAID APPS IN-APP PURCHASE IN-APP ADVERTISING Monetize your app Canalys (June 2011): Predicts that direct revenue from the sale of apps, in-app purchases and subscriptions across smartphones and tablets will be $7.3 billion in 2011 rising to $36.7 billion by 2015 Company Confidential Company Confidential
  • 11. TechCrunch.com: July 2011, comScore reports, 88.4 million mobile subscribers were using smartphones. Of the top smartphone platforms in Europe, Symbian led the way with 37.8 percent market share, with Android grabbing the second spot at 22.3 percent over iOS at 20.3 percent. Nokia’s absolute ad requests (which are what makes mobile advertising tick) continue to grow month-to-month, and when it comes to click-through-rates (CTR), Nokia has been consistently outperforming the rest of the industry (abroad), which includes Company Confidential the likes Android, iOS, and RIM. Company Confidential Source TechCrunch.com
  • 12. iQpon Croatia (and Slovenia soon) iQpon video Company Confidential Company Confidential
  • 13. Key NFC experiences Service Initiation Sharing Start a service or Transfer content an application between any two NFC devices Reader/writer mode Peer to peer mode Pairing Secure NFC Connect easily with Mobile device is other NFC devices a credit card and travel card Reader mode Card emulation mode Company Confidential Company Confidential
  • 14. Overview NFC Hub: http://www.nfc-hub.com/ Company Confidential Company Confidential
  • 15. A day in the life of an NFC mobile phone user Company Confidential Company Confidential
  • 16. NFC trial results January 2011 from the Telefónica, La Caixa, and Visa trial in Sitges, Spain • Consumers using NFC made 30% more transactions than other shoppers. These were 23% more valuable transactions than those with regular cards • 90% of consumers with an NFC phone used it for payment, 80% of participating merchants processed NFC payments • 60% of the purchases were for a maximum of €20 • Most purchases were made at supermarkets (57%) and restaurants (14%) • 75% of transactions were during the working week • Average age of those to use payments was 46 • 85% of users considered NFC payments sufficiently secure • 90% of users said they would continue using mobile wallet Company Confidential Company Confidential
  • 19. Thank you! Company Confidential