1) Managing stress is key to resolving conflicts effectively. Techniques like deep breathing, meditation, and sensory experiences can help relieve stress. 2) Understanding one's own emotions and the emotions of others is important for clear communication and resolving disagreements. This requires being in touch with feelings like anger and sadness. 3) When resolving conflicts, the priority should be maintaining relationships rather than "winning." It is important to listen, focus on solutions, pick battles wisely, be willing to forgive, and know when to let issues go.