This document discusses observation as a research method. It defines observation as watching what happens and listening to what people say to gather data. Observation provides accurate information about what people do and say compared to asking them. There are two main types of observation: participant observation where the observer participates in the group, and structured observation where the observer detachedly watches from a distance. It is important for observation to be objective, and observers must be aware of their own biases. Reliability comes from observer consistency in coding behaviors.