This document discusses the importance of communication skills and interpersonal relationships. It states that communication is the process of exchanging information through encoding, transmitting, and decoding messages. Effective communication is important for personal and professional success as well as developing satisfying relationships. Strong communication skills are also valuable for employment and working in teams. The document outlines some key aspects of effective interpersonal communication including having a positive attitude, listening skills, and self-expression. It notes that good communication can help people feel good about themselves and others while achieving goals and minimizing harm to relationships.