The document discusses the significance and various forms of non-verbal communication, emphasizing that 93% of communication is conveyed through non-verbal means such as gestures, facial expressions, and body language. It highlights examples, particularly the Mr. Bean series, to illustrate effective communication without words. Additionally, it outlines the types of non-verbal communication, including kinesics, proxemics, and haptics, and provides do's and don'ts for effective non-verbal interaction.

1. Non Verbal Communication Actions Speak louder than words Presented By: Akash Gupta

2. Contents Non verbal Communication Importance of Non verbal Communication Examples of non verbal communication Types of non verbal communication Kinesics Proxemics Haptics Do’s and don'ts

3. Messages can be expressed non verbally Gestures, Postures, Facial expression

4. Is it Important? Yes! Yes! Yes! “ Only 7% of a message’s effect are carried by words, the other 93% through non -verbal means.” (Mehabian) Impossible NOT to Communicate!

5. The Biggest Example The biggest example of Non verbal communication is Mr. Bean series the only person who doesn`t utter a word and still easily accomplish his objective of making people laugh and the people who is watching the episode get easily understand what he wants to say.

6. Non Verbal Communication Facial expressions Eye movements Head movements Hand movements Posture Way of talking Closeness Body contact Nonverbal communication is usually understood as the process of communication through sending and receiving wordless (mostly visual ) messages.

7. Types of Non Verbal Communication Kinesics Proxemics Haptics

8. Kinesics

9. Facial Expressions Angry Lower eyebrow, stare intensely Fear Round eyes, open mouth Disgust Wrinkled nose, lowered eyelids Surprise Raised eyebrows, wide open eyes, open mouth Happiness Round eyes, smiles, raised cheeks

10. Gestures Openness, Confidence Open hands Eye contact Smile, leaning forward, relaxed Standing straight Indifference, Closed Legs crossed Shaking one foot Glancing at exit Yawning Fidget

11. Proxemics Related to space & distance Intimate distance 0 to 18 inches Personal distance 18 inches to 4 feet Social distance 4 to 12 feet Public distance 12 feet to the limit of sight

12. Haptics Study of touch as nonverbal communication Includes Handshake A pat on shoulder Shaking hands Holding hands Pat on the back

13. Video on Non Verbal Communication

14. Do’s & Don’ts

15. Have eye contact , but don’t stare Don’t cross your arms or legs Don’t be afraid to take up some space Don’t fidget

16. Relax your shoulders Nod when you are listening Don’t slouch, sit up straight Lean, but not too much

17. Don’t touch your face Keep your head up Slow down a bit Don’t stand too close

18. Smile!! “ You are not completely dressed until you wear a smile ".