This document discusses collaboration and group decision support systems (GDSS). It defines GDSS as a computer-based system that facilitates solving unstructured problems by a group. GDSS aims to support group activities, minimize process losses, and be easy to learn and use. However, GDSS may induce process and task losses if team participants have different backgrounds or if a few members dominate. Effective GDSS requires attention to participant quality and management of conflicts that can arise from differing interests or understandings among group members.

1. Soetam Rizky Collaboration and Group DSS

2. Before we start…… DSS construction phase ? Planning Research Analysis Design Construction Implementation Maintenance Adaptation

3. Why we have collaboration ? It become more complex Larger benefits Role of internet in decision Organizational DSS

4. What kind of collaboration ? Internet collaboration ? Cloud computing ? Office live ? Zoho ? Intranet collaboration ? Groupware ? GDSS ?

5. Before we continue…… Samples of collaboration ?

6. What to do in collaboration ?

7. How to collaborate ? Email ? Chatting ? Anonymously ? Groupware portal ?

8. Groupware

9. Groupware ? Software products that support groups of people engaged in a common task or goal Provides a mechanism to share opinions and resources Term is ambiguous Thousands of software vendors and packages

10. Groupware ? Idea Generation (Brainstorming) Managing Sessions Multi-criteria Making Products Strategic Planning Decision Planner Innovator (Meeting-Enhancement Keypad System) One Touch (Supports Remote Teaching and Conferencing)

11. Groupware ? OptionFinder (Brainstorm, weigh alternatives, identify priorities, vote, and work toward consensus in a non-decision room setting.) Coordinator (Integrated E-mail, scheduling, and calendaring) Vineyard (Repository of shared information ) Iris (Distributed, multi-user collaborative multimedia writing environment)

12. Before we continue…. Still have the gut to say that you still have no idea for your proposal ?

13. Workflow

14. Other Groupware

15. Collaborative dss through internet

16. Collaborative DSS via internet ? Telecommuting ? Work at home Virtual Team ? Freelancer Project based Online office Tailor made Ready to use Cloud computing

17. Collaborative effect Netiquette Lack of controls 24/7 availability More complex algorithm Relative judgement

18. Before we continue…… Groupware at your own campus ?

19. Group dss

20. Why Group DSS Most complex decisions made by groups Complexity of organizational decision making implies more need for meetings and groupwork Complex meeting preparation and activities Need for computerized support

21. GDSS ? Consists of a set of software, hardware, language components, and procedures that support a group of people engaged in a decision-related meeting An interactive computer-based system that facilitates the solution of unstructured problems by a group of decision makers

22. GDSS characteristics Specially Designed IS Goal of Supporting Groups of Decision Makers Easy to Learn and Use May be designed for one type of problem or for many organizational decisions Designed to encourage group activities Attempts to minimize process losses

23. GDSS Problem Quality team participants Different functional areas Different supervisory levels Different perspectives May induce process and task losses Domination by one or a few members Poor interpersonal communication Fear to express innovative ideas

24. Before we continue…. Pay attention to the members quality Beware of the retention Is the quality already good for all the members ?

25. How it works Meetings are a joint activity The outcome of the meeting depends on its participants. The outcome of the meeting depends on the decision-making process Differences in opinion are settled either by the leader or negotiation or arbitration

26. GDSS Technique

27. GDSS Setting Single Location Multiple Locations Common Group Activities Information Retrieval Information Sharing Information Use

28. GDSS Level

29. Ideal GDSS : Decision Room

30. Why GDSS is not ideal ? High Cost Need for a Trained Facilitator Software Support for Conflict Issues, NOT Cooperative Tasks Infrequent Use Different Place / Different Time Needs May Need More Than One

31. Before we continue…. Still lack of idea of what you going to make in this course ?

32. Negotiation support system

33. NSS ? Conflicts among decision makers Negotiation - for Conflict Resolution Types of Disputes Negotiators' interests are fundamentally opposed Negotiators share basic objectives, differ in priorities GDSS Can Provide Structure to Negotiations

34. NSS ? Conflicts arise because of differences in interests among individuals Conflicts also arise because of differences in problem understanding (misunderstanding) Requirements Negotiation 1. Conflict Detection 2. Resolution Generation 3. Resolution Choice

35. Before we end…. GDSS using what kind of algorithm ? GDSS is easy ? GDSS or groupware ? GDSS or workflow ?

36. Questions / Comments ?