Phases of Team basics - Team building, required for different projects. Tools required to solve the problems. Types of communication method and Plan for communication management to achieve it.

1. TEAM BASICS

2. Learning Objective
Participant will be able to –
How to develop TEAM
Types of TEAM
Stages of Development
Decision Making Techniques.
Decision making Model.
Communication methods for the project

3. Content
 Why TEAM is Required??
 Types of TEAM
 Project TEAM
 Continuous Improvement TEAM
 Virtual TEAM
 Self- Managed TEAM
 Mechanism for TEAM Success
 Decision Making
 Decision Making Techniques
 Communication
 Communication Method

4. MORE Brain  MORE Thoughts  MORE Ideas  MORE Solution
 Improved Creativity & Innovation
 Factual Approach in Decision Making.
 Involvement of Employees
 Better Control & Work Discipline
 Commitment for timely completion.
 Provide Expertise
“Talent wins Games, but teamwork and Intelligence wins
Championships”.
- Michael Jordan
WHY Team is Required??

5. Types of teams

6. Project Team
 Team made for specific purpose, specific task and dissolve after deliverables of
specific task.
 Project Team consists of –
 Project Leader
 Project member
 Project Contributor
 Project Team is formed with cross functional members i.e. across different
departments.
 Contributing to overall project objectives.
 Provide expertise.
 Perform task within the timelines and quality expectations.
 Complete individual deliverables.

7. Continuous Improvement
What is Continuous Improvement ???
 Continuous Improvement means an ongoing efforts to improve
product, service or process.
 It can achieved through problem solving or improvement in
process.
We require TEAM for continuous improvement.
 Problem Solving Team
 Process Improvement Team
MAKE
THINGS
BETTER

8. Problem Solving Team
 Cross Functional Team is formed for solve problem
associated with process.
 Follow 7QC problem solving tools.
 Establish ground rules for team.
Define Investigate Solution
Action
Plan
Implement
Check
Effectiveness
Solving Methodology:

9. Process Improvement Team
 Process Improvement team solve problem associated with process.–
 SIX SIGMA: Improvement in process by reduction in variation in
process.
 LEAN: Improvement in process by reduction of wastes.
Define Investigate Solution Action Plan Implement
Check
Effectiveness
Solving Methodology:

10. Self Managed Team
 A Self organized small group of people who plan, manage
day to day activities under minimal or no supervision.
HIGHLIGHTS:
 Define its own goals.
 Focus on overall process.
 Control daily activities.
 Complete individual task.
 Create stronger sense of commitment to work efforts.

11. Virtual Team
Sit Differently, connect Virtual  to achieve Common Goals.
 Use technology for connection.
 Difference between Virtual team & physically Team-
 Absence of verbal and non- verbal cues.
 Limited social context.
 Ability to overcome time and space constraints.
 BENEFITS:
 Good Relationship Skills.
 Clear Roles
 Accountable

12. Mechanism for TEAM Success..!!!
 EQUIPMENT – Team need meeting space, computer hardware,
software, presentation materials.
 TRAINING –Training for required Tools.
 MANAGEMENT SPONSOR – Sponsor role is vital leadership
function beyond simply launching team. Provide facility to team for
the decision implementation.

13. How to Develop TEAM ???
STORMING
NORMING
PERFORMING
ADJOURNING
FORMING
1
3
4
5
2

14. Stages of Development-
FORMING –
 Selection of team based on expertise.
 Member become familiar with each other.
 Clarifies objective and define roles &
responsibilities.
 Define ground rules.

15. Stages of Development-
STORMING –
Team members finally realize the size of task before think.
Think primarily as an individual and take decision as per
their advantages rather consider impact on other members.
Typical Behaviour shown - Arguments, testing leader’s
authority, self decision
Disagreement & Tension among members.
Interpersonal conflicts

16. Stages of Development-
NORMING –
 Decision begins to shift their focus from personal concerns
to that of helping the team.
 Start willing to discuss difference of opinion for the risk
assess and might impact to success.
 Cohesive and roles developed.

17. PERFORMING-
 Team become mature.
 Team member have good understanding of each other’s
strength and weakness.
 Great appreciation of importance of team’s process.
 Significant progress towards achieving its goals.
 High Task & goal orientation.
Stages of Development-

18. ADJOURNING –
 Team complete their activities as per
timeline.
 Deliverable result of implemented activities.
 Team dissolve after completion of project.
Stages of Development-

19. Decision Making
 A Decision is a judgement. It is a choice of alternatives.
 It is rarely a choice between Wrong & Right.
 Decision gap between existing situation and desired situation.
 Right decision commit the total organization towards particular
course of actions.
 Decision made by lower management implement the strategic
decision of top management.
“Decision – Making is the selection based on certain criteria from two/more alternatives”.
- George R Terry

20. Design Making Process
Identifying
Problem
Collection of
Data
Formulation
of Model
Evaluation
of Model
Selecting a
Decision
Follow- up
of Decision

21. Decision Making Techniques
 Nominal Group Technique (NGT)
 Brainstorming
 Multivoting
 Pareto Analysis
 Fish Bone Diagram
 SWOT Analysis

22. Nominal Group Technique
 Ideas are written one at a time until all ideas are listed.
 Discussion is permitted only to clarify ideas.
 No criticism is allowed.
 Silently generating ideas in written.
 Discussion each recorded ideas and evaluate.
 Voting individually on priority ideas with group solution being derived
mathematically through rank ordering.
Team
Formation
Start
Discussion
Brainstorm
Ideas
Record
Ideas
Clarify &
Prioritize
Ideas

23. Brain Storming
Problem  Creative Thinking..!!!!
 A Group technique by which efforts are made to find a conclusion for conclusion
for a specific problem by gathering a list of ideas spontaneously by its members.
 Generate as much as ideas , suspending evaluation until all ideas have been
suggested.

24. Multivoting
 A group decision making technique used to reduce a long list
of items to a manageable number by means of structured
series of votes.
 Review the list from brainstorming activities.
 Participant vote for ideas.
An Idea..!!!
Reduce a list
Prioritize a list
List Of
Ideas

25. Pareto Analysis
 Also called as 80- 20 rules.
 We are trying to find 20 % of work
that will generate 80% of result that
doing all works would deliver.
 A formal technique useful where
many possible course of action are
competing for attention.

26. Fishbone Diagram
 Central problem is visualized as head of the fish
with skeleton divided into branches showing
contributing causes of different parts of the
problem.
 Identify Probable Causes.
 Identify Root causes by verify each cause.
 Identify Communication Challenges
 Prioritize Communication Challenges

27. SWOT Analysis
 S- Strength – Characteristics which add value to organization.
 W- Weakness – Characteristics which don’t add value to organization.
 O- Opportunities
 T – Threats
 A technique which helps to convert traditional strategies to fresh
perspective by categorize into Strength, Weakness, Opportunities and
Threats.

28. Communication..!!!
 Communication – Exchange of intended information
by means of Speaking, writing, sharing knowledge,
articles etc.
 Elements of communication –
 Sender
 Receiver
 Message
 Medium
“The Art of Communication is the language of LEADERSHIP”.
- James Humes

29. Communication Management Plan
 A communication management plan documents how the
project manager manages and controls communication.

 All stakeholder needs must be addressed.
 Communication management plan becomes a part of
project management plan.
Planning
Input
Identify
Stakeholders
& their Needs
Identify
Communicati
on Method
Prepare
Communicati
on Plan
Finalize
Communicati
on Plan

30. Communication Methods
 Interactive Communication
 Push Communication .
 Pull Communication

31. Interactive
Communication
 Stakeholders involved in the communication can
respond to each other in real-time.
 Nature of communication is Sensitive.
 These methods of communication are often used in
projects.
 Most Effective way to gain consensus between parties.
 Examples -
 Minutes of meeting
 Face-to-Face meetings,
 Video conferencing,
 Phone calls, and messenger chats.

32. Push Communication
 Information flow without any feedback from the recipients.
 Can reach large audience.
 Some barrier exist in between communicators.
 Example –
 Email
 Project Status Report
 Notification to stakeholders through Press release.
 Town Hall meeting.
 Corporate Newsletter
 Advertising

33. Pull Communication
 It is Informal communication.
 It doesn’t affect the work.
 Large audience that needs to access information at their
discretion.
 When need arises, the user can use data / information.
 Examples-
 Websites
 Knowledge – Blogs, Articles.
 Dashboards

34. Key Points for Communication
 Advance plan for reoccurring meeting.
 Specific Agenda and Purpose
 Agenda shall be known in advance for preparation.
 Keep in mind that all members attend meeting.
 Appoint a Time – Keeper in team for utilize time