The document discusses the importance of collaboration towards achieving common goals and explores various aspects such as personal skills, operational approaches, and the human element in collaboration. It highlights methods for integrating diverse views and the benefits and costs associated with collaborative efforts, along with potential barriers and solutions. Additionally, it introduces the concept of self-organizing collaboration and the use of enterprise 2.0 tools to facilitate better interaction within organizations.

1. Collaboration on Collaboration November 4, 2009 +

3. Collaboration is about a common goal

4. Our goal To open up a conversation about collaboration To see if there’s interest in pursuing some topics (or several topics) together

5. Discussion groups

6. We can think about many topics Personal skill Operational approach Corporate strategy/definition Inter-organizational approach The Boss Group 1 Group 2 Group 3 Group 3 Group 2 Group 1 Group n

7. Human element critical to collaboration Usually what the designer has in mind Often not thought about explicitly

8. Collaboration process promises benefits Better solutions due to cognitive diversity More commitment to the results, because we were part of creating them Diverse perspectives and expertise Methods for: Integrating diverse views Managing the human elements +

9. Individual skills for collaboration Bilateral Have a shared goal (prerequisite) Right attitudes Necessary skills

10. Individual skills for collaboration Teams Know and enforce team basics Right attitudes Right skills Picture by Allan Edwards, Flickr

11. A way of working within organizations Cross functional collaboration to achieve a goal (Hansen) What are the benefits? What are the costs? “Large group processes”, e.g., Open Space Collaborative workspaces Enterprise 2.0 ideas

12. Ideas from Hansen Need to compare the value derived from collaboration against the cost

13. Hansen’s pitfalls Wrong culture/wrong setup Wrong barriers (maybe its not collaboration that’s needed, but finding info) Over-collaborating Expecting more synergies across boundaries than are realistic Underestimating the costs/difficulties

14. Barriers to collaboration (Hansen) Not invented here – people don’t want to reach out Hoarding – people don’t want to help Search – people not able to find what they are looking for (or who – DF) Transfer – people not able to work with people they don’t know well

15. Solutions (Hansen) Unifying goal Cultivate t-shaped managers Build nimble networks

16. Collaborative leadership (Hansen) Redefine success – from narrow agendas to bigger goals Involve others Being accountable – take responsibility (don’t blame others)

17. Open Space Source: Kevin Hayes, Flickr

18. How Open Space works Self-organizing collaboration Invited Group members generate questions that are basis for meetings Group members lead meetings (and may report out) New groups organized Law of two feet (Personal Mobility) Identify issues Connect, mobilize and energize people Prioritize Set action steps Launch of circle of invitation to bring more people into the process If you’re not contributing or getting something, move somewhere else . Principles Whoever comes are the right people Whenever it starts is the right time Whatever happens is the only thing that could have When it’s over, it’s over +

19. Enterprise 2.0 Taking blogs, social networks, microblogging, wikis, GoogleDocs inside the organization on an easy platform Tap information people have Tap social relationships of people Provide collaborative workspaces

20. Some interesting E 2.0 examples A – Space IBM (Bowling Online)

21. Some interesting questions Business only vs. social + business Focused on specific issues vs. wherever people take it Bonding vs. bridging vs. both

22. 90-10-1

23. Examples of collective intelligence

24. Malone’s questions collective intelligence Who? What? Why? How?

25. Who and how? Hierarchy Crowd Crowd by consensus Crowd Crowd/individual about what to watch Crowd Hierarchy Crowd Crowd by voting Crowd Decide (who, how) Create (who)

26. Why? Money !! Glory !! Love !!

27. What (and more on how)? Collaboration (like Linux) Collection (like YouTube or contests) Create Dependent Independent Markets Social networks Voting Consensus Averaging Prediction markets Decide Individually Group (bound)

28. Collaboration guidelines Source: Adapted from Trebor Scholz, The participatory challenge Give reasons behind your thinking Be concise, patient and persistent Develop good listening skills Put a stop to domineering interruptions and put-downs Communicate frequently, clearly and openly Acknowledge upcoming problems Communication skills Take a dose of humility Develop a long-term view Learn when to let go Attitude Pay attention to scale (4-5 people is great) Get everybody involved in the process Develop a clear process including self-reflexive loops Combine online with face-to-face to speed up the process Stick to initially made commitments Use facilitators for larger groups Process Outline clear and attainable short-term and long-term goals Define needs/ self-interests well Goals Develop trust and mutual respect Culture

29. Next steps – Dinner !! Source: Avlxyz, Jorge_11, Bev(sugarbloom cupcakes) on Flickr

30. Rest of the evening Dinner Some structured discussion Chatting Eating!! After dinner Structured discussion Information assembly Decisions on next steps

31. First 10 minutes – one on one Two rounds – one listening, one talking Different partners for each 5 minutes each What challenges do you face in your work/ or in your life? How could a group of people help you succeed with those challenges? What are the barriers to: Assembling that group of people? Getting that group of people to work with you well? Expanding that group of people?

32. Next 20 minutes (or as long as you want) As you eat – What aspects of collaboration are most interesting to you to explore, to work on.

33. Next steps… are up to us!!