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Decision Support System

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Kodok Ngorex
Kodok Ngorex

This document provides an overview of a module on decision support systems. It discusses what decision support systems are designed to do, which is to facilitate and support the human decision making process, not replace human decision makers. It outlines the learning outcomes, assessment components, lecture and lab schedule, and software that will be used. It also summarizes some of the key topics that will be covered, including decision modeling, knowledge acquisition and elicitation, and the components and characteristics of decision support systems.

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Decision Support Systems Deliverer: Dr Les Ball
What’s the module about and not about? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Learning Outcomes ,[object Object],[object Object],[object Object]
SA1053a ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Rough Lecture Schedule ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lab work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Assessment – the examination ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Assessment – the Practical ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A bit about the software ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
First week Directed Reading ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organisational Decisions ,[object Object],[object Object],[object Object],[object Object],Marakas, 2003 We need to bring humans and technology together
The dimensions of decision making ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Decision Levels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Marakas, 2003
Organisational Culture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reward System ,[object Object],[object Object],[object Object],[object Object],Management Support ,[object Object],[object Object]
Power and Politics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lets concentrate on DSS’s now ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],DSS Characteristics ,[object Object],[object Object],Uses data/models support decision maker Facilitates learning Support all phases Interactive - user friendly effectiveness Iterative process Control with user Multiple decisions Indiv./team/group
+ves and –ves of DSS’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Framework for DSS Level of management activity Repetitiveness Module domain Management activity Type Op. Control Mgmt. Control Strategy Plan Support needed Structured Inventory control Load balancing Plant location MIS Semi-struct. Securities trading Marketing budgets Acquisition of assets DSS Unstruct. Cover photo recruitment R&D projects Human reasoning
DSS Components ,[object Object],[object Object],[object Object],[object Object],[object Object]
The DBMS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Model Base ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Knowledge Base ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Rules Marakas, 2003
Knowledge Acquisition/Retrieval ,[object Object],[object Object],[object Object]
User Interfaces ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The DSS User ,[object Object],Modified from Marakas, 2003 Regular reports DM interacts with DSS Offline usage Intermediary users Ideal mode
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
These all involve decision processes ,[object Object],[object Object],[object Object],[object Object]

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Decision Support System

  • 1. Decision Support Systems Deliverer: Dr Les Ball
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  • 18. Framework for DSS Level of management activity Repetitiveness Module domain Management activity Type Op. Control Mgmt. Control Strategy Plan Support needed Structured Inventory control Load balancing Plant location MIS Semi-struct. Securities trading Marketing budgets Acquisition of assets DSS Unstruct. Cover photo recruitment R&D projects Human reasoning
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