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ClearPass Guest for Secure Access 
Alan Ni and Donald Meyer 
ClearPass Product Solutions Marketing 
CONFIDENTIAL 
© Copyright 2014. Aruba Networks, Inc. All rights 
reserved
Where Secure Guest Access Helps 
Retail, 
Public Venues 
Enterprises Healthcare 
• Opportunity to engage, 
build user database 
• Offer promotions and 
special content 
• Minimizes risk of 
unauthorized use 
• Database for per user 
context and targeted 
policies 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
• Keeps patients and 
family connected 
• Separates visitor and 
healthcare traffic
Today’s Guest Access Challenges 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
Non Secure Access 
Manual Intervention 
Standalone Tools
The IT Imperative: Automation and Security 
Onboarding of each Guest 
Clamp down on use of open SSIDs and pre-shared 
key networks 
Automated Workflows 
Guests can acquire credentials without IT, 
or receptionists involvement 
One Tool for Wi-Fi, Wired, Reporting 
A single captive portal and management 
interface regardless of user or access method 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
Challenge #1: 
Non secure guest access
Solution: Captive Portal Per User Auth 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
 Deters users from just 
hopping on 
 Each guest receives their 
own credentials 
 Provides IT with usable 
user and policy data 
Note: Acceptance of Use policies 
ok for Large Public Venues 
(sports arenas, airports)
Solution: EAP-PEAP-Public 
WPA2 Enterprise security for guest networks 
with pre-shared key simplicity 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
 More secure than PSKs; 
Standards based 
 Assists with network 
resource utilization 
 Easy to setup and use 
Username: public 
Password: public
Challenge #2: 
IT or staff always interrupted to acquire credentails 
Challenge #2: 
IT or Staff Intervention for every Guest 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Solution: Automated Workflows 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
 IT offload using trusted 
sponsors, self-registration 
 Auto credential generation, 
expiration times, MAC caching 
 Highly customizable fields 
to capture needed data 
 Integration with leading 
Property Management 
Systems for hospitality
Automated Self-service Example 
1. 
Collect visitor screen, SMS, or email 
information 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
ClearPass Policy Manager 
3. 
Access Network 
Account enabled, 
visitor notified via 
2.Sponsor prompted 
to confirm that 
guest is valid 
New Visitor 
Sponsor
Micros Opera Integration for Hospitality 
Native integration with Micros 
Opera PMS 
 Opera sends room inventory 
updates to ClearPass 
 Facilitates easy initial logins for 
guests 
 Leverage this enhanced integration 
for additional smart functionality 
 Targeted mobile engagement 
 Smart room technology 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Challenge #3: 
Standalone tools create point management problems 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Solution: Policy Management with Guest 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
 Single solution combines policy 
creation and enforcement 
 Segregate employee and guest 
traffic for compliance 
 ClearPass Portal works on any 
vendors Wi-Fi and wired 
 Provides full reporting and 
troubleshooting visibility
Scalable for Any Environment 
Set # of Guests 
Standard Guest for 
Enterprise, EDU 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
High Guest Turnover 
High Capacity Guest 
(HCG) for Airports, 
Arenas, Entertainment 
Venues
Full Portal Customization 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
 Auto scales for Phones 
and Tablets 
 Social login support
Revenue and Loyalty Opportunities 
Built-in Advertising and Third Party Integration 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
Strategic Placement 
 Images, videos 
Context Driven Ads 
 Location 
 Season 
 Gender 
 Interests 
 News 
Note: Marketing works 
with Networking
Customers Prepared for Mobility 
Australia 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
Key Takeaways 
Secure logins to 
eliminate Open 
SSIDs and PSKs 
Automated workflows 
For IT offload 
Single solution for 
policy and 
troubleshooting 
CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved 
ClearPass Guest Does it All
THANK YOU

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ClearPass Guest Overview

  • 1. ClearPass Guest for Secure Access Alan Ni and Donald Meyer ClearPass Product Solutions Marketing CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
  • 2. Where Secure Guest Access Helps Retail, Public Venues Enterprises Healthcare • Opportunity to engage, build user database • Offer promotions and special content • Minimizes risk of unauthorized use • Database for per user context and targeted policies CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved • Keeps patients and family connected • Separates visitor and healthcare traffic
  • 3. Today’s Guest Access Challenges CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Non Secure Access Manual Intervention Standalone Tools
  • 4. The IT Imperative: Automation and Security Onboarding of each Guest Clamp down on use of open SSIDs and pre-shared key networks Automated Workflows Guests can acquire credentials without IT, or receptionists involvement One Tool for Wi-Fi, Wired, Reporting A single captive portal and management interface regardless of user or access method CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
  • 5. CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Challenge #1: Non secure guest access
  • 6. Solution: Captive Portal Per User Auth CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved  Deters users from just hopping on  Each guest receives their own credentials  Provides IT with usable user and policy data Note: Acceptance of Use policies ok for Large Public Venues (sports arenas, airports)
  • 7. Solution: EAP-PEAP-Public WPA2 Enterprise security for guest networks with pre-shared key simplicity CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved  More secure than PSKs; Standards based  Assists with network resource utilization  Easy to setup and use Username: public Password: public
  • 8. Challenge #2: IT or staff always interrupted to acquire credentails Challenge #2: IT or Staff Intervention for every Guest CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
  • 9. Solution: Automated Workflows CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved  IT offload using trusted sponsors, self-registration  Auto credential generation, expiration times, MAC caching  Highly customizable fields to capture needed data  Integration with leading Property Management Systems for hospitality
  • 10. Automated Self-service Example 1. Collect visitor screen, SMS, or email information CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved ClearPass Policy Manager 3. Access Network Account enabled, visitor notified via 2.Sponsor prompted to confirm that guest is valid New Visitor Sponsor
  • 11. Micros Opera Integration for Hospitality Native integration with Micros Opera PMS  Opera sends room inventory updates to ClearPass  Facilitates easy initial logins for guests  Leverage this enhanced integration for additional smart functionality  Targeted mobile engagement  Smart room technology CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
  • 12. Challenge #3: Standalone tools create point management problems CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
  • 13. Solution: Policy Management with Guest CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved  Single solution combines policy creation and enforcement  Segregate employee and guest traffic for compliance  ClearPass Portal works on any vendors Wi-Fi and wired  Provides full reporting and troubleshooting visibility
  • 14. Scalable for Any Environment Set # of Guests Standard Guest for Enterprise, EDU CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved High Guest Turnover High Capacity Guest (HCG) for Airports, Arenas, Entertainment Venues
  • 15. Full Portal Customization CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved  Auto scales for Phones and Tablets  Social login support
  • 16. Revenue and Loyalty Opportunities Built-in Advertising and Third Party Integration CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved Strategic Placement  Images, videos Context Driven Ads  Location  Season  Gender  Interests  News Note: Marketing works with Networking
  • 17. Customers Prepared for Mobility Australia CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved
  • 18. Key Takeaways Secure logins to eliminate Open SSIDs and PSKs Automated workflows For IT offload Single solution for policy and troubleshooting CONFIDENTIAL © Copyright 2014. Aruba Networks, Inc. All rights reserved ClearPass Guest Does it All

Editor's Notes

  1. For the hospitality sector, ClearPass integrates with leading property management systems such as Micros Opera. With this integration, hotel guests only need to provide their room number and surname to register on to the Wi-Fi system. After a successful transaction ClearPass will allow the guest on to the network and inform the PMS system of the transaction event, should the property want to charge for access, etc.
  2. HCG mode allows ClearPass boxes to support double the capacity. 500, 5k and 25k CPPM appliances can now support 1000, 10k and 50k users when in dedicated guest mode.
  3. Make networks mobility-defined instead of fixed