SlideShare a Scribd company logo
{
Chapter 7
Emotional Messages
 Emotion -a conscious mental reaction
(as anger or fear) subjectively
experienced as strong feeling usually
directed toward a specific object and
typically accompanied by
physiological and behavioral changes
in the body(Merriam-Webster)
 Emotion can be broken down into 3
parts
 Physical (physiological reaction
 Cognitive (interpretation)
 And Cultural
Principles of Emotions
and Emotional Messages
Primary
 Joy
 Acceptance
 Fear
 Surprise
 Sadness
 Disgust
 Anger
 Anticipation
Emotions
Blend
* Love
* Awe
* Contempt
* Aggressiveness
Verbal
Ways of Communication
Non-Verbal
 Cultural and gender display rules will affect
how emotions are dealt with (display rules,
gender display rules)
 Emotions can be contagious (Emotional
Contagion)
Keep In Mind…
 Societal rules, fear (of
appearing weak ), and lack
of skill in expression are the
main obstacles faced while
trying to communicate
emotions
Obstacles
Bonus (2pts) In 75 words: How does Daryl
(above picture) relate to these obstacles?
 The first step in expression come sin
understanding what it is you are feeling and
being able to describe this feeling.
 Know what it is you want to communicate to
the receiver by expressing these emotions
 Consider the best way to communicate
 Own your feelings and practice I-messages (I
get angry when you come home late without
calling)
Expressing Emotions
 Emotions do not last if you express them. There
are no "shoulds" when it comes to feeling
emotions. It does not matter whether you
"should" feel angry. If you do feel angry, you
need to express that emotion in a safe way.
 Repressed emotions only grow stronger, so you
can feel a little bit angry right now or extremely
angry later. The way to diffuse a powerful
emotion is to express it.
Keep In Mind…
 Look for both verbal and non-verbal cues
 Understand what the other person wants of
you
 Use the Active listening techniques learned in
previous chapters
 Attempt to see the other persons point of view
 Don’t use your own experiences during
interpretation
 Always remember with communication: No
take backs
Responding
 5 key things needed to help
respond
 The ability to quickly reduce
stress
 The ability to recognize and
manage your emotions
 The ability to connect with
others using nonverbal
communication
 The ability to use humor and
play to deal with challenges
 The ability to resolve conflicts
positively and with confidence
Keep In Mind…
 Post a 150 word review of clip #1 (Warrior Casino Scene)
 What primary and blended emotions can you see (Joy, Acceptance,
Fear, Surprise, Sadness, Disgust, Anger, Anticipation—Love, Awe,
Contempt, Aggressiveness)
 Does either character attempt to or successively use emotional
appeals
 Post a 150 word review of clip #2 (R.I.P. Lori)
 If you have no prior knowledge of the scene what can you gather
may have happened based on the reactions of everyone else.
 In what ways can you see the cognitive labeling theory being used
by any of the characters
 On Facebook respond to my post how you would most
effectively respond to the given situation a friend of yours is
experiencing
Homework
Clip #1:
http://www.youtube.com/watch?v
=ggahVsREztM
Clip #2:
http://www.youtube.com/watch
?v=T0DkHw5zbMI

More Related Content

What's hot

Conflict and conflict management
Conflict and conflict managementConflict and conflict management
Conflict and conflict management
Neha Kumar
 
Conflict Management Kn
Conflict Management  KnConflict Management  Kn
Conflict Management Kn
IbrahimFares
 
Empathy In The Workplace
Empathy In The WorkplaceEmpathy In The Workplace
Empathy In The Workplace
suzy629
 
Emotional Intelligence (Comprehensive) PowerPoint Presentation 150 slides wit...
Emotional Intelligence (Comprehensive) PowerPoint Presentation 150 slides wit...Emotional Intelligence (Comprehensive) PowerPoint Presentation 150 slides wit...
Emotional Intelligence (Comprehensive) PowerPoint Presentation 150 slides wit...
Andrew Schwartz
 
Uncertainty Reduction Theory.pptx
Uncertainty Reduction Theory.pptxUncertainty Reduction Theory.pptx
Uncertainty Reduction Theory.pptx
NabinMandal6
 
Workplace conflict
Workplace conflictWorkplace conflict
Workplace conflict
Suzette Henry-Campbell, Ph.D.
 
Interpersonal deception
Interpersonal deceptionInterpersonal deception
Interpersonal deceptionmankoma2013
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
oyestontech
 
BUILD TRUST
BUILD TRUSTBUILD TRUST
BUILD TRUST
Aishwarya Thilak
 
The importance of interpersonal skills 1
The importance of interpersonal skills 1The importance of interpersonal skills 1
The importance of interpersonal skills 1uolill
 
Difficult Conversation
Difficult ConversationDifficult Conversation
Difficult Conversation
GMR Group
 
Emotional intelligence ppt bec bagalkot mba
Emotional intelligence ppt bec bagalkot mbaEmotional intelligence ppt bec bagalkot mba
Emotional intelligence ppt bec bagalkot mba
Babasab Patil
 
Conflict Resolution, Managing Conflict in the Workplace
Conflict Resolution, Managing Conflict in the WorkplaceConflict Resolution, Managing Conflict in the Workplace
Conflict Resolution, Managing Conflict in the Workplace
Bryce Schow
 
strategies for conflict resolution ppt
strategies for conflict resolution  pptstrategies for conflict resolution  ppt
strategies for conflict resolution ppt
FabiePasilan
 
Jurnal komunikasi bisnis
Jurnal komunikasi bisnisJurnal komunikasi bisnis
Jurnal komunikasi bisnis
Putri Suwarno
 
Conflict management
Conflict managementConflict management
Conflict management
Mausham Banerjee
 
Psikologi Komunikasi "Sistem Komunikasi Interpersonal"
Psikologi Komunikasi "Sistem Komunikasi Interpersonal"Psikologi Komunikasi "Sistem Komunikasi Interpersonal"
Psikologi Komunikasi "Sistem Komunikasi Interpersonal"
Saeful ID
 

What's hot (20)

Conflict and conflict management
Conflict and conflict managementConflict and conflict management
Conflict and conflict management
 
Conflict Management Kn
Conflict Management  KnConflict Management  Kn
Conflict Management Kn
 
Communication & Influence
Communication & InfluenceCommunication & Influence
Communication & Influence
 
Empathy In The Workplace
Empathy In The WorkplaceEmpathy In The Workplace
Empathy In The Workplace
 
Emotional Intelligence (Comprehensive) PowerPoint Presentation 150 slides wit...
Emotional Intelligence (Comprehensive) PowerPoint Presentation 150 slides wit...Emotional Intelligence (Comprehensive) PowerPoint Presentation 150 slides wit...
Emotional Intelligence (Comprehensive) PowerPoint Presentation 150 slides wit...
 
Uncertainty Reduction Theory.pptx
Uncertainty Reduction Theory.pptxUncertainty Reduction Theory.pptx
Uncertainty Reduction Theory.pptx
 
Workplace conflict
Workplace conflictWorkplace conflict
Workplace conflict
 
Interpersonal deception
Interpersonal deceptionInterpersonal deception
Interpersonal deception
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
BUILD TRUST
BUILD TRUSTBUILD TRUST
BUILD TRUST
 
The importance of interpersonal skills 1
The importance of interpersonal skills 1The importance of interpersonal skills 1
The importance of interpersonal skills 1
 
Conflict resolution
Conflict resolutionConflict resolution
Conflict resolution
 
How to deal with negative emotions at work
How to deal with negative emotions at workHow to deal with negative emotions at work
How to deal with negative emotions at work
 
Difficult Conversation
Difficult ConversationDifficult Conversation
Difficult Conversation
 
Emotional intelligence ppt bec bagalkot mba
Emotional intelligence ppt bec bagalkot mbaEmotional intelligence ppt bec bagalkot mba
Emotional intelligence ppt bec bagalkot mba
 
Conflict Resolution, Managing Conflict in the Workplace
Conflict Resolution, Managing Conflict in the WorkplaceConflict Resolution, Managing Conflict in the Workplace
Conflict Resolution, Managing Conflict in the Workplace
 
strategies for conflict resolution ppt
strategies for conflict resolution  pptstrategies for conflict resolution  ppt
strategies for conflict resolution ppt
 
Jurnal komunikasi bisnis
Jurnal komunikasi bisnisJurnal komunikasi bisnis
Jurnal komunikasi bisnis
 
Conflict management
Conflict managementConflict management
Conflict management
 
Psikologi Komunikasi "Sistem Komunikasi Interpersonal"
Psikologi Komunikasi "Sistem Komunikasi Interpersonal"Psikologi Komunikasi "Sistem Komunikasi Interpersonal"
Psikologi Komunikasi "Sistem Komunikasi Interpersonal"
 

Viewers also liked

EMOTIONS
EMOTIONSEMOTIONS
EMOTIONS
Seenleocario
 
EMOTIONS AND FEELINGS
EMOTIONS AND FEELINGSEMOTIONS AND FEELINGS
EMOTIONS AND FEELINGS
Ro Acosta
 
Adol Emotional Regulation
Adol Emotional RegulationAdol Emotional Regulation
Adol Emotional Regulation
Emotional Fitness Training, Inc
 
Psychology of Emotion
Psychology of EmotionPsychology of Emotion
Psychology of EmotionMichael Gese
 
Listening For Emotions
Listening For EmotionsListening For Emotions
Feelings and Emotions : We think our feelings Part 1
Feelings and Emotions : We think our feelings Part 1Feelings and Emotions : We think our feelings Part 1
Feelings and Emotions : We think our feelings Part 1
Andrew Milne
 
Rewire your brain for positive influence and happier relationships
Rewire your brain for  positive influence and happier relationshipsRewire your brain for  positive influence and happier relationships
Rewire your brain for positive influence and happier relationships
Anastasia Pryanikova
 
Workshop Italia Startup - "Le agevolazioni creditizie per le startup innovati...
Workshop Italia Startup - "Le agevolazioni creditizie per le startup innovati...Workshop Italia Startup - "Le agevolazioni creditizie per le startup innovati...
Workshop Italia Startup - "Le agevolazioni creditizie per le startup innovati...Italia Startup
 
Workshop di Italia Startup e Warrant Group: "Le risorse europee per l’Italia...
Workshop di Italia Startup e Warrant Group:  "Le risorse europee per l’Italia...Workshop di Italia Startup e Warrant Group:  "Le risorse europee per l’Italia...
Workshop di Italia Startup e Warrant Group: "Le risorse europee per l’Italia...Italia Startup
 
Italia Startup - "Gli aspetti giuslavoristici del decreto sviluppo"
Italia Startup - "Gli aspetti giuslavoristici del decreto sviluppo"Italia Startup - "Gli aspetti giuslavoristici del decreto sviluppo"
Italia Startup - "Gli aspetti giuslavoristici del decreto sviluppo"
Italia Startup
 
Workshop Italia Startup: "Fondo di Garanzia e Sgravi fiscali" Il caso Barche...
Workshop Italia Startup: "Fondo di Garanzia e Sgravi fiscali" Il caso Barche...Workshop Italia Startup: "Fondo di Garanzia e Sgravi fiscali" Il caso Barche...
Workshop Italia Startup: "Fondo di Garanzia e Sgravi fiscali" Il caso Barche...Italia Startup
 
Aaug sample slides
Aaug sample slidesAaug sample slides
Aaug sample slides
Casandra Calo
 
Film distributors & bbfc classifications
Film distributors & bbfc classificationsFilm distributors & bbfc classifications
Film distributors & bbfc classificationsLiam Coleman
 
Workshop Italia Startup - "Il pacchetto di incentivi a favore dell'ecosistema...
Workshop Italia Startup - "Il pacchetto di incentivi a favore dell'ecosistema...Workshop Italia Startup - "Il pacchetto di incentivi a favore dell'ecosistema...
Workshop Italia Startup - "Il pacchetto di incentivi a favore dell'ecosistema...Italia Startup
 
iPRESSlive, una startup per la comunicazione delle startup
iPRESSlive, una startup per la comunicazione delle startupiPRESSlive, una startup per la comunicazione delle startup
iPRESSlive, una startup per la comunicazione delle startup
Italia Startup
 
Italia Startup - "Gli aspetti fiscali del Decresto Sviluppo"
Italia Startup - "Gli aspetti fiscali del Decresto Sviluppo"Italia Startup - "Gli aspetti fiscali del Decresto Sviluppo"
Italia Startup - "Gli aspetti fiscali del Decresto Sviluppo"
Italia Startup
 
Public funding process
Public funding processPublic funding process
Public funding processAndrew Koldin
 

Viewers also liked (20)

EMOTIONS
EMOTIONSEMOTIONS
EMOTIONS
 
Feelings
FeelingsFeelings
Feelings
 
Feelings
FeelingsFeelings
Feelings
 
EMOTIONS AND FEELINGS
EMOTIONS AND FEELINGSEMOTIONS AND FEELINGS
EMOTIONS AND FEELINGS
 
Adol Emotional Regulation
Adol Emotional RegulationAdol Emotional Regulation
Adol Emotional Regulation
 
Psychology of Emotion
Psychology of EmotionPsychology of Emotion
Psychology of Emotion
 
Emotions
EmotionsEmotions
Emotions
 
Listening For Emotions
Listening For EmotionsListening For Emotions
Listening For Emotions
 
Feelings and Emotions : We think our feelings Part 1
Feelings and Emotions : We think our feelings Part 1Feelings and Emotions : We think our feelings Part 1
Feelings and Emotions : We think our feelings Part 1
 
Rewire your brain for positive influence and happier relationships
Rewire your brain for  positive influence and happier relationshipsRewire your brain for  positive influence and happier relationships
Rewire your brain for positive influence and happier relationships
 
Workshop Italia Startup - "Le agevolazioni creditizie per le startup innovati...
Workshop Italia Startup - "Le agevolazioni creditizie per le startup innovati...Workshop Italia Startup - "Le agevolazioni creditizie per le startup innovati...
Workshop Italia Startup - "Le agevolazioni creditizie per le startup innovati...
 
Workshop di Italia Startup e Warrant Group: "Le risorse europee per l’Italia...
Workshop di Italia Startup e Warrant Group:  "Le risorse europee per l’Italia...Workshop di Italia Startup e Warrant Group:  "Le risorse europee per l’Italia...
Workshop di Italia Startup e Warrant Group: "Le risorse europee per l’Italia...
 
Italia Startup - "Gli aspetti giuslavoristici del decreto sviluppo"
Italia Startup - "Gli aspetti giuslavoristici del decreto sviluppo"Italia Startup - "Gli aspetti giuslavoristici del decreto sviluppo"
Italia Startup - "Gli aspetti giuslavoristici del decreto sviluppo"
 
Workshop Italia Startup: "Fondo di Garanzia e Sgravi fiscali" Il caso Barche...
Workshop Italia Startup: "Fondo di Garanzia e Sgravi fiscali" Il caso Barche...Workshop Italia Startup: "Fondo di Garanzia e Sgravi fiscali" Il caso Barche...
Workshop Italia Startup: "Fondo di Garanzia e Sgravi fiscali" Il caso Barche...
 
Aaug sample slides
Aaug sample slidesAaug sample slides
Aaug sample slides
 
Film distributors & bbfc classifications
Film distributors & bbfc classificationsFilm distributors & bbfc classifications
Film distributors & bbfc classifications
 
Workshop Italia Startup - "Il pacchetto di incentivi a favore dell'ecosistema...
Workshop Italia Startup - "Il pacchetto di incentivi a favore dell'ecosistema...Workshop Italia Startup - "Il pacchetto di incentivi a favore dell'ecosistema...
Workshop Italia Startup - "Il pacchetto di incentivi a favore dell'ecosistema...
 
iPRESSlive, una startup per la comunicazione delle startup
iPRESSlive, una startup per la comunicazione delle startupiPRESSlive, una startup per la comunicazione delle startup
iPRESSlive, una startup per la comunicazione delle startup
 
Italia Startup - "Gli aspetti fiscali del Decresto Sviluppo"
Italia Startup - "Gli aspetti fiscali del Decresto Sviluppo"Italia Startup - "Gli aspetti fiscali del Decresto Sviluppo"
Italia Startup - "Gli aspetti fiscali del Decresto Sviluppo"
 
Public funding process
Public funding processPublic funding process
Public funding process
 

Similar to Chapter 7: Emotional Messages

Ch03 03
Ch03 03Ch03 03
Ch03 03
shannon1120
 
Communicating emotions
Communicating emotionsCommunicating emotions
Communicating emotions
Michelle Dusseau
 
Self development
Self developmentSelf development
Self development
Hiranmayeerao
 
Emotional intelligence in operating room
Emotional intelligence in operating roomEmotional intelligence in operating room
Emotional intelligence in operating room
kp gourav
 
Emotions power point presentation
Emotions power point presentationEmotions power point presentation
Emotions power point presentation
HafizMImran1
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
Yodhia Antariksa
 
Personal Mastery
Personal MasteryPersonal Mastery
Personal Mastery
Jide Williams
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
AngelicaQuiniones
 
Emotional intellegence
Emotional intellegence Emotional intellegence
Emotional intellegence
Prabesh Manchester
 
Chapter 13 communication with others
Chapter 13 communication with othersChapter 13 communication with others
Chapter 13 communication with otherslbonner1987
 
Chapter 13 communication with others
Chapter 13 communication with othersChapter 13 communication with others
Chapter 13 communication with otherslbonner1987
 
Anger Management
Anger ManagementAnger Management
Anger Managementspark_187
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
awg1827
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
RajThilak
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
awg1827
 
Relationship skills and Relationship Saboteurs
Relationship skills and Relationship SaboteursRelationship skills and Relationship Saboteurs
Relationship skills and Relationship Saboteurs
Dr. DawnElise Snipes ★AllCEUs★ Unlimited Counselor Training
 

Similar to Chapter 7: Emotional Messages (20)

Ch03 03
Ch03 03Ch03 03
Ch03 03
 
Communicating emotions
Communicating emotionsCommunicating emotions
Communicating emotions
 
Self development
Self developmentSelf development
Self development
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Anger Management
Anger ManagementAnger Management
Anger Management
 
Emotional intelligence in operating room
Emotional intelligence in operating roomEmotional intelligence in operating room
Emotional intelligence in operating room
 
Emotions power point presentation
Emotions power point presentationEmotions power point presentation
Emotions power point presentation
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Personal Mastery
Personal MasteryPersonal Mastery
Personal Mastery
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional intellegence
Emotional intellegence Emotional intellegence
Emotional intellegence
 
Chapter 13 communication with others
Chapter 13 communication with othersChapter 13 communication with others
Chapter 13 communication with others
 
Chapter 13 communication with others
Chapter 13 communication with othersChapter 13 communication with others
Chapter 13 communication with others
 
Anger Management
Anger ManagementAnger Management
Anger Management
 
Conflict management
Conflict managementConflict management
Conflict management
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Anger Management
Anger ManagementAnger Management
Anger Management
 
Relationship skills and Relationship Saboteurs
Relationship skills and Relationship SaboteursRelationship skills and Relationship Saboteurs
Relationship skills and Relationship Saboteurs
 

Recently uploaded

CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCECLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
BhavyaRajput3
 
Operation Blue Star - Saka Neela Tara
Operation Blue Star   -  Saka Neela TaraOperation Blue Star   -  Saka Neela Tara
Operation Blue Star - Saka Neela Tara
Balvir Singh
 
Unit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdfUnit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdf
Thiyagu K
 
Embracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativeEmbracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic Imperative
Peter Windle
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
Jheel Barad
 
Polish students' mobility in the Czech Republic
Polish students' mobility in the Czech RepublicPolish students' mobility in the Czech Republic
Polish students' mobility in the Czech Republic
Anna Sz.
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
Jisc
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
heathfieldcps1
 
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
MysoreMuleSoftMeetup
 
CACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdfCACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdf
camakaiclarkmusic
 
Additional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfAdditional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdf
joachimlavalley1
 
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXXPhrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
MIRIAMSALINAS13
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
TechSoup
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
JosvitaDsouza2
 
The French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free downloadThe French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free download
Vivekanand Anglo Vedic Academy
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
EugeneSaldivar
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
beazzy04
 
special B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdfspecial B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdf
Special education needs
 
2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...
Sandy Millin
 
The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
Delapenabediema
 

Recently uploaded (20)

CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCECLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
CLASS 11 CBSE B.St Project AIDS TO TRADE - INSURANCE
 
Operation Blue Star - Saka Neela Tara
Operation Blue Star   -  Saka Neela TaraOperation Blue Star   -  Saka Neela Tara
Operation Blue Star - Saka Neela Tara
 
Unit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdfUnit 8 - Information and Communication Technology (Paper I).pdf
Unit 8 - Information and Communication Technology (Paper I).pdf
 
Embracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic ImperativeEmbracing GenAI - A Strategic Imperative
Embracing GenAI - A Strategic Imperative
 
Instructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptxInstructions for Submissions thorugh G- Classroom.pptx
Instructions for Submissions thorugh G- Classroom.pptx
 
Polish students' mobility in the Czech Republic
Polish students' mobility in the Czech RepublicPolish students' mobility in the Czech Republic
Polish students' mobility in the Czech Republic
 
The approach at University of Liverpool.pptx
The approach at University of Liverpool.pptxThe approach at University of Liverpool.pptx
The approach at University of Liverpool.pptx
 
The basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptxThe basics of sentences session 5pptx.pptx
The basics of sentences session 5pptx.pptx
 
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
Mule 4.6 & Java 17 Upgrade | MuleSoft Mysore Meetup #46
 
CACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdfCACJapan - GROUP Presentation 1- Wk 4.pdf
CACJapan - GROUP Presentation 1- Wk 4.pdf
 
Additional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdfAdditional Benefits for Employee Website.pdf
Additional Benefits for Employee Website.pdf
 
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXXPhrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
Phrasal Verbs.XXXXXXXXXXXXXXXXXXXXXXXXXX
 
Introduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp NetworkIntroduction to AI for Nonprofits with Tapp Network
Introduction to AI for Nonprofits with Tapp Network
 
1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx1.4 modern child centered education - mahatma gandhi-2.pptx
1.4 modern child centered education - mahatma gandhi-2.pptx
 
The French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free downloadThe French Revolution Class 9 Study Material pdf free download
The French Revolution Class 9 Study Material pdf free download
 
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...TESDA TM1 REVIEWER  FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
TESDA TM1 REVIEWER FOR NATIONAL ASSESSMENT WRITTEN AND ORAL QUESTIONS WITH A...
 
Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345Sha'Carri Richardson Presentation 202345
Sha'Carri Richardson Presentation 202345
 
special B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdfspecial B.ed 2nd year old paper_20240531.pdf
special B.ed 2nd year old paper_20240531.pdf
 
2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...2024.06.01 Introducing a competency framework for languag learning materials ...
2024.06.01 Introducing a competency framework for languag learning materials ...
 
The Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official PublicationThe Challenger.pdf DNHS Official Publication
The Challenger.pdf DNHS Official Publication
 

Chapter 7: Emotional Messages

  • 2.  Emotion -a conscious mental reaction (as anger or fear) subjectively experienced as strong feeling usually directed toward a specific object and typically accompanied by physiological and behavioral changes in the body(Merriam-Webster)  Emotion can be broken down into 3 parts  Physical (physiological reaction  Cognitive (interpretation)  And Cultural Principles of Emotions and Emotional Messages
  • 3. Primary  Joy  Acceptance  Fear  Surprise  Sadness  Disgust  Anger  Anticipation Emotions Blend * Love * Awe * Contempt * Aggressiveness
  • 5.
  • 6.  Cultural and gender display rules will affect how emotions are dealt with (display rules, gender display rules)  Emotions can be contagious (Emotional Contagion) Keep In Mind…
  • 7.  Societal rules, fear (of appearing weak ), and lack of skill in expression are the main obstacles faced while trying to communicate emotions Obstacles Bonus (2pts) In 75 words: How does Daryl (above picture) relate to these obstacles?
  • 8.  The first step in expression come sin understanding what it is you are feeling and being able to describe this feeling.  Know what it is you want to communicate to the receiver by expressing these emotions  Consider the best way to communicate  Own your feelings and practice I-messages (I get angry when you come home late without calling) Expressing Emotions
  • 9.  Emotions do not last if you express them. There are no "shoulds" when it comes to feeling emotions. It does not matter whether you "should" feel angry. If you do feel angry, you need to express that emotion in a safe way.  Repressed emotions only grow stronger, so you can feel a little bit angry right now or extremely angry later. The way to diffuse a powerful emotion is to express it. Keep In Mind…
  • 10.  Look for both verbal and non-verbal cues  Understand what the other person wants of you  Use the Active listening techniques learned in previous chapters  Attempt to see the other persons point of view  Don’t use your own experiences during interpretation  Always remember with communication: No take backs Responding
  • 11.  5 key things needed to help respond  The ability to quickly reduce stress  The ability to recognize and manage your emotions  The ability to connect with others using nonverbal communication  The ability to use humor and play to deal with challenges  The ability to resolve conflicts positively and with confidence Keep In Mind…
  • 12.  Post a 150 word review of clip #1 (Warrior Casino Scene)  What primary and blended emotions can you see (Joy, Acceptance, Fear, Surprise, Sadness, Disgust, Anger, Anticipation—Love, Awe, Contempt, Aggressiveness)  Does either character attempt to or successively use emotional appeals  Post a 150 word review of clip #2 (R.I.P. Lori)  If you have no prior knowledge of the scene what can you gather may have happened based on the reactions of everyone else.  In what ways can you see the cognitive labeling theory being used by any of the characters  On Facebook respond to my post how you would most effectively respond to the given situation a friend of yours is experiencing Homework