PowerPoint Presentation Content Slides Include: • Learning objectives for this presentation • Definition/s of emotional intelligence • Etymology of emotional (6 points) • Etymology of intelligence (3 points) • Goleman’s research (6 points) • Goleman’s model (4 slides graphics) • Emotional intelligence and the workplace (3 points) • The difference between emotional intelligence and IQ (6 points) • Can emotional intelligence be acquired? (3 points) • The five major categories of emotional intelligence • Tips/techniques to improve your emotional intelligence (9 points) • The importance of emotional intelligence in the workplace (6 points) • Emotions in the workplace? (3 points) • Implications of emotional intelligence (5 slides) • Emotional intelligence and negotiation (5 points) • Emotional intelligence and organizational change (8 points) • Emotional intelligence and decision making (7 points) • Emotional intelligence and mentorships (7 points) • Emotional intelligence, leadership, and retention (13 points) • Emotional intelligence and hiring decisions (12 points) • Group emotional intelligence (11 points) • The future of emotional intelligence (4 points) • Actions steps (16 points)

1. EMOTIONAL
INTELIGENCE
readysetpresent.com

2. Explore emotional intelligence’s place in your
company and why it is important for workplace
success.
readysetpresent.com
Program Objectives
( 1 of 3 )
Emotional intelligence
2
Understand what emotional intelligence is, and know
its major components.

3. readysetpresent.com
Program Objectives
( 2 of 3 )
Emotional Intelligence
3
Sharpen your listening and communication skills.
Build your ability to acknowledge, understand,
and control your own emotions.
Become better leaders, mentors, negotiators,
decision-makers and sale representatives.

4. readysetpresent.com
Program Objectives
( 3 of 3 )
Emotional Intelligence
4
Understand the future implications of emotional
intelligence, and get motivated to start developing
your skills now.
Learn how to become effective group members in
order to boost your team’s productivity,
cooperation,
and creativity.

5. readysetpresent.com
Goleman’s Research
(2 of 4)
Emotional Intelligence
12
Goleman identified
“capabilities” that lead to
outstanding performance:
• Technical Skills
• Cognitive Abilities
• Emotional Intelligence

6. readysetpresent.com
Goleman’s Research
(3 of 4)
Emotional Intelligence
13
Emotional intelligence was
proven to be twice as
important as the other
capabilities for jobs.

7. readysetpresent.com
Goleman’s Research
(4 of 4)
Emotional Intelligence
14
“The capacity for recognizing our own
feelings and those of others, for
motivating ourselves, for managing
emotions well in ourselves and in our
relationships.”
–Daniel Goleman

8. readysetpresent.com
Daniel Goleman’s
Model (1 of 4)
Emotional Intelligence
15
What I See What I Do
Personal
Competence
Social
Competence
Self-awareness Self-management
Social Awareness
Relationship
Management
Each area
has an
effect on
the
others.
Adapted From: “Emotional Intelligence” by Dr. Neil Katz

9. readysetpresent.com
Daniel Goleman’s
Model (2 of 4)
Emotional Intelligence
16
What I See What I Do
Personal
Competence
Social
Competence
Self-awareness
Ability to
accurately
identify
emotions of
one’s self
Self-management
Ability to manage
emotions and
behavior to make a
positive outcome
Social Awareness
Ability to identify
emotions and
tendencies as
interaction occurs
Relationship
Management
Ability to manage
interaction
constructively to make a
positive outcome

10. readysetpresent.com
Daniel Goleman’s
Model (3 of 4)
Emotional Intelligence
17
What I See What I Do
Personal
Competence
Social
Competence
Self-awareness
• Emotional self-
awareness
• Accurate self-
assessment
• Self-confidence
Self-management
• Empathy
• Organizational
awareness
• Service orientation
Social Awareness
• Emotional self-control
• Transparency
• Adaptability
• Achievement orientation
• Initiative
• Optimism
Relationship Management
• Developing others
• Inspirational Leadership
• Change catalyst
• Influence
• Conflict Management
• Teamwork and Collaboration

11. What I See What I Do
Personal
Competence
Social
Competence
Self-awareness Self-management
4% Chance
Social Awareness
17% Chance
readysetpresent.com
Daniel Goleman’s
Model (4 of 4)
Emotional Intelligence
18
Research shows
that
if people lack self-
awareness, their
chances of having
self-management
skills and social
awareness are
reduced.

12. HOW IS EMOTIONAL
INTELLIGENCE RELEVANT
TO YOUR COMPANY?

13. readysetpresent.com
Emotional Intelligence & the
Workplace
(1 of 6)
Emotional Intelligence
20
Emotional intelligence has been
associated with a total of 25 major skill
areas that can influence your career and
improve your workplace value.

14. readysetpresent.com
Emotional Intelligence & the
Workplace
(2 of 6)
Emotional Intelligence
21
Some of these components include:
Accurate self-assessment.
Conscientiousness.
Self-confidence.
Self-control.
Adaptability.
Innovation.
Commitment.

15. readysetpresent.com
Emotional Intelligence & the
Workplace
(3 of 6)
Emotional Intelligence
22
Some of these components include:
Initiative.
Political awareness.
Optimism.
Understanding others.
Conflict management skills.
Team capabilities.
Communication.
Ability to initiate/manage change.

16. Studies have shown
that 90% of the top
performers are high
in emotional
intelligence.
However, just
20% of low
performers are
high in emotional
intelligence.
Emotional
intelligence is 3
times more likely to
predict career
success than IQ.
readysetpresent.com
Emotional Intelligence & the Workplace
(4 of 6)
Emotional Intelligence
23

17. readysetpresent.com
Emotional Intelligence & the
Workplace
(5 of 6)
Emotional Intelligence
24
Research states that emotional
intelligence is twice as important
as other competencies.
Many employers complain that
employees lack social skills, and
emotional intelligence is central
to social skills.

18. readysetpresent.com
Emotional Intelligence & the
Workplace
(6 of 6)
Emotional Intelligence
25
IQ
(Intelligence Quotient)
can often be less important
than EQ
(Emotional Quotient)

19. readysetpresent.com
Major Emotional Intelligence Abilities
(5 of 6)
Emotional Intelligence
44
5
Social Skills:
Influence: Using effective tactics for persuasion.
Communication: Sending clear and convincing messages.
Leadership: Inspiring and guiding groups and people.
Change catalyst: Initiating or managing change.
Conflict management: Negotiating and resolving
disagreements.

20. readysetpresent.com
Step 6: “Hear” the Nonverbals
(3 of 3)
Emotional Intelligence
71
Increase your self-
awareness.
Improve your
understanding and
management of
others through their
nonverbal signals.
Help you to correctly
identify signals.
Teach you skills for
resolving conflict,
creating stronger
relationships, and
encouraging empathy.
Learning to recognize your own nonverbal communication signs will:

21. Do you understand both your
strengths and weaknesses? 1
Can you be depended on to take
care
of every detail?
Do you hate to let things slide?
2
Are you comfortable with
change and open to
novel ideas?
3
readysetpresent.com
12 Question Emotional Intelligence Test
(2 of 6)
Emotional Intelligence
83

22. Group emotional intelligence is
more complex than individual
emotional intelligence.
On top of individual emotional
intelligence abilities, a group must
be mindful of the emotions of its
members, its own group emotions
or moods, and the emotions of
other groups and individuals
outside its boundaries.
readysetpresent.com
Group Emotional Intelligence
(2 of 7)
Emotional Intelligence
138

23. Emotional intelligence is gaining
popularity quickly.
There is a greater need for group-
based collaboration across
cultures, geography, and
organizations.
readysetpresent.com
Future Implications
Emotional Intelligence
145

24. FOR MORE INFORMATION
VISIT US ONLINE AT
.com