The document discusses various forecasting techniques used in operations management. It defines forecasting as a statement about the future used to help managers plan systems and their use. Common forecasting techniques described include judgmental forecasts based on qualitative inputs, time series forecasts based on quantitative historical data, and associative models using explanatory variables. Specific methods covered are naive forecasts, moving averages, weighted moving averages, exponential smoothing, and linear regression. The document also discusses evaluating forecast accuracy using measures like mean absolute deviation.