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Chapter 15
Advertising and Public
relations
Dylan Harriger
Brandon Ayers
Erika Rodriguez
J.T Jakubik
Ramon Madden
Major Advertising decisions• Table 15.1
Possible Advertising Objectives
Informative Advertising
• Communicating customer value
• Building a brand and company image
• Telling the market about a new
product
• Explaining how a product works
• Suggesting new uses for a product
• Informing the market of a price
change
• Describing available services &
support
• Correcting false impressions
Persuasive Advertising
• Building brand preference
• Encouraging switching to a brand
• Changing customer perceptions of
product value
• Persuading customers to purchase now
• Persuading customers to receive a
sales call
• Convincing customers to tell others
about the brand
Reminder Advertising
• Maintaining customer relationships
• Reminding consumers that the
product may be needed in the near
future
• Reminding consumers where to buy
the product
• Keeping the brand in a customer’s
mind during off-seasons
3 Types of Advertising
Informative Advertising
Persuasive Advertising
Reminder Advertising
Informative Advertising
 Communicating Customer value.
 Building a brand & Company Image.
 Telling the market about a new product.
 Explaining how a product works.
 Suggesting new used for a product.
 Informing the market of a price change.
 Describing available services and support.
 Correcting false impressions.
Persuasive Advertising
 Building brand preference.
 Encouraging switching to a brand.
 Changing customer perceptions of a product
value.
 Persuading customers to purchase now.
 Creating customer engagement.
 Building brand community.
Reminder Advertising
 Maintaining customer relationships.
 Reminding consumers that the product may
be needed in the future.
 Reminding consumers where to buy the
product.
 Keeping the brand in customer’s minds
during off-seasons.
Execution Styles
It is the approach, style, tone, words, and
format used
for executing an advertising message.
There are nine execution styles listed in the
textbook.
1. Slice of life
Shows one or more “typical” people using the product in a
normal setting.
Silk Soymilk “Rise and Shine” ad.
https://www.youtube.com/watch?v=Cjsfh-R_2_Q
2. Lifestyle
 Shows how a product fits in with a particular lifestyle.
 Ex. Buying a Harley-Davidson means you are a tough
biker gang person.
 https://www.youtube.com/watch?v=HkJvzlN4reY
3. Fantasy
 Creates a fantasy around the product or its use.
 Ex. Calvin Klein “Drive in to Fantasy”
4. Mood or Image
Builds a mood or image around the product or service.
Ex. The Orkin Man commercials make you feel that they
will get the job in a military fashion.
5. Musical
 People or cartoon characters singing about the product.
 “I Wish I Was An Oscar Meyer” song.
 https://www.youtube.com/watch?v=aNddW2xmZp8
 This song is in 40 different styles of music.
6. Personality Symbol
7. Technical Expertise
8. Scientific Evidence
9. Testimonial Evidence or endorsement
Profiles of Major Media Types
Television
Social Media
Newspapers
Direct Mail
Magazines
Radio
Outdoor
Television
Advantages
 Covers mass marketing with low cost per
exposure
 Very appealing to watchers
Limitations
 High cost
 Less audience selectivity
Social Media
Advantages
 High selectivity
Low costs
Engagement capabilities for customers
Limitations
 Low impact
High audience control of content and
exposure
Newspapers
Advantages
 Flexible
 Good local market coverage
 High believability
Limitations
 Short life
 Poor reproduction quality
 Small pass-along audience
Direct Mail
Advantages
High audience selectivity
Flexibility
No competition with same medium
Allows personalization
Limitations
High cost per exposure
Lots of spam
Magazines
Advantages
 High geographic and demographic
selectivity
 Credibility and prestige
 High quality reproduction
Limitations
 Long ad purchase lead time
 High cost
 No guarantee of position
RadioAdvantages
 Good local acceptance
 High geographic and demographic
selectivity
 Low cost
Limitations
 Audio only
 Low attention
 Fragmented audiences
Outdoor
Advantages
 Flexibility
 High exposure
 Low cost with low competition
 Good positional selectivity
Limitations
 Little audience selectivity
 Creative limitations
The Super bowl: The Mother of all
Advertisement Events- But is it worth it?
Public Relations
 Consist of activities designed to engage and
build good relations with the company’s
various publics.
Functions of Public Relations
 Press Relations or press agency
 Product Publicity
 Public affairs
 Lobbying
 Investor relations
 Development

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Chapter 15

  • 1. Chapter 15 Advertising and Public relations Dylan Harriger Brandon Ayers Erika Rodriguez J.T Jakubik Ramon Madden
  • 2. Major Advertising decisions• Table 15.1 Possible Advertising Objectives Informative Advertising • Communicating customer value • Building a brand and company image • Telling the market about a new product • Explaining how a product works • Suggesting new uses for a product • Informing the market of a price change • Describing available services & support • Correcting false impressions Persuasive Advertising • Building brand preference • Encouraging switching to a brand • Changing customer perceptions of product value • Persuading customers to purchase now • Persuading customers to receive a sales call • Convincing customers to tell others about the brand Reminder Advertising • Maintaining customer relationships • Reminding consumers that the product may be needed in the near future • Reminding consumers where to buy the product • Keeping the brand in a customer’s mind during off-seasons
  • 3. 3 Types of Advertising Informative Advertising Persuasive Advertising Reminder Advertising
  • 4. Informative Advertising  Communicating Customer value.  Building a brand & Company Image.  Telling the market about a new product.  Explaining how a product works.  Suggesting new used for a product.  Informing the market of a price change.  Describing available services and support.  Correcting false impressions.
  • 5. Persuasive Advertising  Building brand preference.  Encouraging switching to a brand.  Changing customer perceptions of a product value.  Persuading customers to purchase now.  Creating customer engagement.  Building brand community.
  • 6. Reminder Advertising  Maintaining customer relationships.  Reminding consumers that the product may be needed in the future.  Reminding consumers where to buy the product.  Keeping the brand in customer’s minds during off-seasons.
  • 7. Execution Styles It is the approach, style, tone, words, and format used for executing an advertising message. There are nine execution styles listed in the textbook.
  • 8. 1. Slice of life Shows one or more “typical” people using the product in a normal setting. Silk Soymilk “Rise and Shine” ad. https://www.youtube.com/watch?v=Cjsfh-R_2_Q
  • 9. 2. Lifestyle  Shows how a product fits in with a particular lifestyle.  Ex. Buying a Harley-Davidson means you are a tough biker gang person.  https://www.youtube.com/watch?v=HkJvzlN4reY
  • 10. 3. Fantasy  Creates a fantasy around the product or its use.  Ex. Calvin Klein “Drive in to Fantasy”
  • 11. 4. Mood or Image Builds a mood or image around the product or service. Ex. The Orkin Man commercials make you feel that they will get the job in a military fashion.
  • 12. 5. Musical  People or cartoon characters singing about the product.  “I Wish I Was An Oscar Meyer” song.  https://www.youtube.com/watch?v=aNddW2xmZp8  This song is in 40 different styles of music.
  • 16. 9. Testimonial Evidence or endorsement
  • 17. Profiles of Major Media Types Television Social Media Newspapers Direct Mail Magazines Radio Outdoor
  • 18. Television Advantages  Covers mass marketing with low cost per exposure  Very appealing to watchers Limitations  High cost  Less audience selectivity
  • 19. Social Media Advantages  High selectivity Low costs Engagement capabilities for customers Limitations  Low impact High audience control of content and exposure
  • 20. Newspapers Advantages  Flexible  Good local market coverage  High believability Limitations  Short life  Poor reproduction quality  Small pass-along audience
  • 21. Direct Mail Advantages High audience selectivity Flexibility No competition with same medium Allows personalization Limitations High cost per exposure Lots of spam
  • 22. Magazines Advantages  High geographic and demographic selectivity  Credibility and prestige  High quality reproduction Limitations  Long ad purchase lead time  High cost  No guarantee of position
  • 23. RadioAdvantages  Good local acceptance  High geographic and demographic selectivity  Low cost Limitations  Audio only  Low attention  Fragmented audiences
  • 24. Outdoor Advantages  Flexibility  High exposure  Low cost with low competition  Good positional selectivity Limitations  Little audience selectivity  Creative limitations
  • 25. The Super bowl: The Mother of all Advertisement Events- But is it worth it?
  • 26. Public Relations  Consist of activities designed to engage and build good relations with the company’s various publics.
  • 27. Functions of Public Relations  Press Relations or press agency  Product Publicity  Public affairs  Lobbying  Investor relations  Development