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Professional Development
provided by PPAI
APRIL 23-25, 2014
Advertising & Marketing
Overview - Part 2
Paul A. Kiewiet MAS+ CIP CPC
Professional Development
provided by PPAI
Review of Part 1
We defined and differentiated: Marketing, Advertising,
Branding, Promotional Products
The 4 P’s + 1 or Marketing
Strategic and Niche Marketing
Some of the types of Marketing: Cause-related,
Database, Loyalty, Shopper, Relationship, Guerrilla, Viral,
Word-of-Mouth
Various Forms of Advertising Media
Direct Marketing/Mail, Co-op Advertising
The Marketing Plan and its components
How to Market Yourself and Your Company
Professionally
Learning Objectives
 Elements of a Successful Advertising
Campaign
 The Three ―R’s‖ of Advertising
 Cost Per Impression
 Other Marketing Media and How they
Relate to Promotional Products
 Integrated Marketing Communications
 Everything You Ever Wanted to Know
About Trade Shows, but was afraid to
ask.
 The Three Levels of Selling
 The Power of Promotional Products
 How to get the most from your website
and database.
"You cannot bore people into buying.
The average family is now exposed to
more than 1,500 advertisements a day.
No wonder they have acquired a talent
for skipping the advertisements in
newspapers and magazines, and going
to the bathroom during television
commercials."
—David Ogilvy
Elements of a Successful
Advertising Campaign
• Do Your Homework.
– Collect ads you like
– Collect competitor ads
– Read Ad Age, Ad
Week
– Pay attention
– Keep the target
audience in mind.
Always.
http://youtu.be/owGykVbfgUE?hd=1
Elements of a Successful
Advertising Campaign
• Unique Selling
Proposition
• Emotional Selling
Proposition
• Organizational Selling
Proposition
• “Sell the sizzle, not the
steak”
Elements of a Successful Advertising
Campaign
• Consistent message
• Consistent personality
• Consistent colors
• Consistent fonts and
styles
• Consistent language
• Authenticity
Elements of a Successful Advertising
Campaign
• Create a sense of
urgency.
• Ask for
interaction,
engagement,
response,
something!
Elements of a Successful Advertising
Campaign
• Be Patient
• Allow time for
frequency and reach
• It may be old to you,
but it’s still new to
your audience.
• Don’t change too
soon!
The 3 R’s of Retention of
Advertising Messages
Relevance: The message must relate to the
lifestyle, needs, values or aspirations of the
target audience.
Repetition: The audience must be exposed to
the message multiple times for the recipient to
retain it.
Reward: The message must promise to create
pleasure or reduce pain, save money or
increase income or in some way reward the
recipient.
Cost Per Impression
(CPI or CPM)
 Cost per Impression (CPI)
or Cost Per Thousand
Impressions (CPM)
 Advertising media is
generally priced by the
cost per thousand
impressions, for example:
 A Web site that has a
CPM rate of $25 and
guarantees advertisers
600,000 impressions will
charge $15,000 ($25 x
600) for those advertisers'
ad banner.
Creating, Maintaining
Your Database • Current and former
clients
• Contacts who have
moved
• Opt-in and requests for
info
• Referrals, champions,
influentials and media
• Social Networks
• Special offers and
contests
• End User Shows
• Renting lists
Coordinating Promotional
Products with Other Media: Online
• Offer promotional
products as a gift for
– Opting in for
newsletter
– Taking a survey
– Visiting a website
– Online sweepstakes
– Deliver online promo
codes
QR Codes
Coordinating Promotional Products
with Mobile Media
• Gift for opting-in
• As a delivery device for
mobile codes
• As an incentive for
responding to a mobile
ad. (Next 50 visitors get
a tee-shirt).
Coordinating Promotional
Products with Newspaper Advertising
• Make ads measurable
• Gift with new
subscriptions
• Match code or symbol
• Ad Spotter Promotions
• Continuity of message
from ad to event
Coordinating Promotional Products
with Radio Advertising
• Create a measureable
promotion
• Extend on-air personality
• Develop sense of
community
• Create involvement events –
ie boss of the week.
• Recreate sound branding.
• Get outside of the studio
Coordinating Promotional
Products with Outdoor Advertising
• Extend an image
• Add ROI measureability
• Incentive for directional ad
(mention this ad and receive a
free travel mug with your
beverage)
• Auto-related promotional
products.
Coordinating Promotional
Products with Television Advertising
 Make it measureable
 Dimensional characters,
spokesmen, symbols –
plush, miniatures.
 Add missing senses cues
– taste, touch, smell
 Extend visual and audio
messages.
Coordinating Promotional
Products with Direct Marketing
• Lumpy envelopes
• Power of the package
• The promotional
product as the
creative envelope
(flying disc, baby
bottle, capsule,
dynamite tube).
Coordinating Promotional Products
with Magazine Advertising
• Make measureable
• Pick up on key visuals
• Add dimension
• Fill in missing sensory
touch points
• Reward the reader
• Magazine inserts
Integrated Marketing Communication
• A holistic approach…
– advertising,
– PR,
– direct marketing,
– sales promotion,
– personal selling,
– all communications,
– customer service,
– to create a consistent,
meaningful brand message.
Keys to IMC
• Build and maintain long-term
relationships with all
relevant stakeholders
• Speak with the same voice
internally and externally
• Coordinate and Orchestrate
consistent communication
through all levels of
business through many
techniques and media.
IMC Opportunity For You
• We need to sell through
more parts of each large
organization we are
working with.
Areas Within An Organization
 Human Resources/Recruitment
 Corporate Training
 Production/Safety
 Public Relations
 Communications
 Marketing, Brand Management
 Sales Promotion
 Executive / Board of Directors
 Wellness
Business Retention – Lifetime Value
• A customer
spending
$15,000/yr with you
who stays with you
20 years = a LTV of
$300,000.00
The Value of a Loyal Customer
• On Average,
It costs 5x as much to
acquire a new customer
as it does to KEEP a
current customer happy
and loyal.
Trade Show Marketing
• Temporary market
organized to
promote trade,
where buyers and
sellers gather to
transact business.
Trade Show Marketing
• There are over 9000 trade
shows in the US and Canada
annually.
• They are the main marketing
thrust for many companies.
• They provide face time, a
place for relationship
building.
• They allow direct
comparison.
Why trade shows?  Generating sales leads
 Generating actual sales
 Enhancing image and
visibility
 Reach a specific audience
 Establish a presence in the
marketplace
 Personally meet customers,
competitors and suppliers
 Introducing new products or
services
 Recruiting reps, distributors,
partners
 Educate and Demonstrate
Strategic Exhibiting
• Set and communicate
specific show objectives
to staff and reps.
• Plan your work. Work
your plan.
• Image is everything.
• It’s Quality, not Quantity!
Trade Show Marketing Strategies
• Pre-Show
– Be aware of the booth
– Come to the booth
– Set an appointment
• At-Show
– meaningful conversation
– demonstrate new
– samples and literature
– specials
Post-Show Follow-up
• Post-Show
– Surveys
– Thank you’s
– Personal touches
– Quick responses to
requests
– Build the
relationship
How to Work A Trade Show
• Have a Plan!
• What are your objectives?
• How will you measure ROI?
• Current suppliers?
• New products?
• Networking
• Education
• Be Your Best!
Three Levels of Selling
• Product Selling
• Idea Selling
• Program Selling
Product Selling
 Know what sells, stay up
on trends, pay attention
to new products.
 Know what your buyers
have used before –
successfully and
unsuccessfully.
 Need fulfillment
 Price competition
 Commodity mindset
Idea Selling
 Good ideas ADD VALUE
 Need creation
 Know what, how and why
something works.
Ask about best promotions
Share ideas in industry
forums
Learn from suppliers and
reps
Read Case Studies –
Pyramids
Program Selling
 Organized effort to
achieve client objectives
using promotional
techniques.
 Product + Ideas
accountable to goals.
 Incentive programs
 Consumer Promotions
 Safety
Strengths of Promotional Products
• Name a medium that
moves people to say
―Thank You‖
• Other media ―interrupt‖
Ours ―engages‖
• Our media is the
beginning of a
relationship!
The Medium of Engagement
• An industry born to
touch people.
– A printer
– A slow week
– A clumsy kid
– A bright idea
Engaging the Senses
Of all the advertising and
promotional media, only
Promotional Products
touch all five senses:
Sight
Sound
Taste
Touch
Smell
Targeted: Carry a message to a
well-defined audience.
Seniors Kids And everyone in
between
Tangible and Long Lasting
 Your calendar
 Watch
 Your favorite tee shirt
 Your favorite cap
 Coffee Mug
 Pen
 Journal
 Golf Ball (well, maybe
not quite as long-
lasting)
Recognizing Individual Passions
• Promotional Products build
brands by touching lives and
lifestyles.
Creative
Complements Other Advertising Media
• Bring other media
to life.
• Extend memories
of positive
encounters with a
brand.
Easily Distributed
Direct Mail
In-store
Trade Show
Person to Person
Display
Experiential
Event Marketing
High Perceived Value
The relationship of
the product to the
recipient and the
meaning it
represents create a
value way above
mere costs.
A t-shirt is
underwear. A
marathon T-Shirt is
a memory.
ARMPIT
• Awards
• Recognition
• Motivation
• Promotion
• Incentives
• Training
It’s not what a product does,
it’s what a product means.
• Tangible,
• memories,
• meaning,
• passion,
• affiliation with a cause.
Become a Marketer –
of yourself, your company and your clients
• Create your own
business plan.
• Work your plan.
• Know what you
stand for.
• Know how you’re
different.
Maximize Your Web Presence
• It’s just one element of your customer
outreach, but an important one.
• It doesn’t have to be expensive, but it
does need to be Different!
• It must be responsive to YOUR
CLIENT’S needs and expectations.
• Include your web address
everywhere!
• SEO = Search Engine Optimization –
an ever changing game.
Social Media Marketing in an Hour
• Blog 20 min.
• YouTube 10 min
• Twitter 10 min
• Facebook 10 min
• LinkedIn 10 min
• Offer VALUE, not
product. It’s a
conversation!
Professionalism – Your Competitive
Advantage • Problem Solvers Always
Make Money.
• Stay ahead of important
issues – Product Safety
• Be a Trend Setter, a
leader rather than a
follower.
• Create Value!
Differentiation
• There’s no room for ―me-
too‖
• Know who you are and
take a stand
• Become the expert
• Make yourself
indispensable
Pricing
Market Premium
Competitive
Position
Differentiated
Undifferentiated
Needs of
Customers
Relevant to
Irrelevant to
Make
Goods
Extract
Commodities
Deliver
Services
Stage
Experiences
© 1999 B.Joseph Pines II and James H. Gilmore
The Progression of Economic Value
"If you want to be successful,
it's just this simple:
Know what you're doing.
Love what you're doing.
And believe in what you're doing.‖
Will Rogers
If you would like to discuss your
marketing challenges further,
please contact me at:
Paul A. Kiewiet MAS CIP CPC
269-806-4489
paul@brandkiwi.com
www.create2bgreat.com
Follow me on Twitter, LinkedIn, Facebook
@paulkiewiet
For a free monthly newsletter – call or email me.

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CAS Required: Advertising and Marketing Part 1

  • 1. Professional Development provided by PPAI APRIL 23-25, 2014
  • 2. Advertising & Marketing Overview - Part 2 Paul A. Kiewiet MAS+ CIP CPC Professional Development provided by PPAI
  • 3. Review of Part 1 We defined and differentiated: Marketing, Advertising, Branding, Promotional Products The 4 P’s + 1 or Marketing Strategic and Niche Marketing Some of the types of Marketing: Cause-related, Database, Loyalty, Shopper, Relationship, Guerrilla, Viral, Word-of-Mouth Various Forms of Advertising Media Direct Marketing/Mail, Co-op Advertising The Marketing Plan and its components How to Market Yourself and Your Company Professionally
  • 4. Learning Objectives  Elements of a Successful Advertising Campaign  The Three ―R’s‖ of Advertising  Cost Per Impression  Other Marketing Media and How they Relate to Promotional Products  Integrated Marketing Communications  Everything You Ever Wanted to Know About Trade Shows, but was afraid to ask.  The Three Levels of Selling  The Power of Promotional Products  How to get the most from your website and database.
  • 5. "You cannot bore people into buying. The average family is now exposed to more than 1,500 advertisements a day. No wonder they have acquired a talent for skipping the advertisements in newspapers and magazines, and going to the bathroom during television commercials."
—David Ogilvy
  • 6. Elements of a Successful Advertising Campaign • Do Your Homework. – Collect ads you like – Collect competitor ads – Read Ad Age, Ad Week – Pay attention – Keep the target audience in mind. Always. http://youtu.be/owGykVbfgUE?hd=1
  • 7. Elements of a Successful Advertising Campaign • Unique Selling Proposition • Emotional Selling Proposition • Organizational Selling Proposition • “Sell the sizzle, not the steak”
  • 8. Elements of a Successful Advertising Campaign • Consistent message • Consistent personality • Consistent colors • Consistent fonts and styles • Consistent language • Authenticity
  • 9. Elements of a Successful Advertising Campaign • Create a sense of urgency. • Ask for interaction, engagement, response, something!
  • 10. Elements of a Successful Advertising Campaign • Be Patient • Allow time for frequency and reach • It may be old to you, but it’s still new to your audience. • Don’t change too soon!
  • 11. The 3 R’s of Retention of Advertising Messages Relevance: The message must relate to the lifestyle, needs, values or aspirations of the target audience. Repetition: The audience must be exposed to the message multiple times for the recipient to retain it. Reward: The message must promise to create pleasure or reduce pain, save money or increase income or in some way reward the recipient.
  • 12. Cost Per Impression (CPI or CPM)  Cost per Impression (CPI) or Cost Per Thousand Impressions (CPM)  Advertising media is generally priced by the cost per thousand impressions, for example:  A Web site that has a CPM rate of $25 and guarantees advertisers 600,000 impressions will charge $15,000 ($25 x 600) for those advertisers' ad banner.
  • 13.
  • 14. Creating, Maintaining Your Database • Current and former clients • Contacts who have moved • Opt-in and requests for info • Referrals, champions, influentials and media • Social Networks • Special offers and contests • End User Shows • Renting lists
  • 15. Coordinating Promotional Products with Other Media: Online • Offer promotional products as a gift for – Opting in for newsletter – Taking a survey – Visiting a website – Online sweepstakes – Deliver online promo codes
  • 17. Coordinating Promotional Products with Mobile Media • Gift for opting-in • As a delivery device for mobile codes • As an incentive for responding to a mobile ad. (Next 50 visitors get a tee-shirt).
  • 18. Coordinating Promotional Products with Newspaper Advertising • Make ads measurable • Gift with new subscriptions • Match code or symbol • Ad Spotter Promotions • Continuity of message from ad to event
  • 19. Coordinating Promotional Products with Radio Advertising • Create a measureable promotion • Extend on-air personality • Develop sense of community • Create involvement events – ie boss of the week. • Recreate sound branding. • Get outside of the studio
  • 20. Coordinating Promotional Products with Outdoor Advertising • Extend an image • Add ROI measureability • Incentive for directional ad (mention this ad and receive a free travel mug with your beverage) • Auto-related promotional products.
  • 21. Coordinating Promotional Products with Television Advertising  Make it measureable  Dimensional characters, spokesmen, symbols – plush, miniatures.  Add missing senses cues – taste, touch, smell  Extend visual and audio messages.
  • 22. Coordinating Promotional Products with Direct Marketing • Lumpy envelopes • Power of the package • The promotional product as the creative envelope (flying disc, baby bottle, capsule, dynamite tube).
  • 23. Coordinating Promotional Products with Magazine Advertising • Make measureable • Pick up on key visuals • Add dimension • Fill in missing sensory touch points • Reward the reader • Magazine inserts
  • 24. Integrated Marketing Communication • A holistic approach… – advertising, – PR, – direct marketing, – sales promotion, – personal selling, – all communications, – customer service, – to create a consistent, meaningful brand message.
  • 25. Keys to IMC • Build and maintain long-term relationships with all relevant stakeholders • Speak with the same voice internally and externally • Coordinate and Orchestrate consistent communication through all levels of business through many techniques and media.
  • 26. IMC Opportunity For You • We need to sell through more parts of each large organization we are working with.
  • 27. Areas Within An Organization  Human Resources/Recruitment  Corporate Training  Production/Safety  Public Relations  Communications  Marketing, Brand Management  Sales Promotion  Executive / Board of Directors  Wellness
  • 28. Business Retention – Lifetime Value • A customer spending $15,000/yr with you who stays with you 20 years = a LTV of $300,000.00
  • 29. The Value of a Loyal Customer • On Average, It costs 5x as much to acquire a new customer as it does to KEEP a current customer happy and loyal.
  • 30. Trade Show Marketing • Temporary market organized to promote trade, where buyers and sellers gather to transact business.
  • 31. Trade Show Marketing • There are over 9000 trade shows in the US and Canada annually. • They are the main marketing thrust for many companies. • They provide face time, a place for relationship building. • They allow direct comparison.
  • 32. Why trade shows?  Generating sales leads  Generating actual sales  Enhancing image and visibility  Reach a specific audience  Establish a presence in the marketplace  Personally meet customers, competitors and suppliers  Introducing new products or services  Recruiting reps, distributors, partners  Educate and Demonstrate
  • 33. Strategic Exhibiting • Set and communicate specific show objectives to staff and reps. • Plan your work. Work your plan. • Image is everything. • It’s Quality, not Quantity!
  • 34. Trade Show Marketing Strategies • Pre-Show – Be aware of the booth – Come to the booth – Set an appointment • At-Show – meaningful conversation – demonstrate new – samples and literature – specials
  • 35. Post-Show Follow-up • Post-Show – Surveys – Thank you’s – Personal touches – Quick responses to requests – Build the relationship
  • 36. How to Work A Trade Show • Have a Plan! • What are your objectives? • How will you measure ROI? • Current suppliers? • New products? • Networking • Education • Be Your Best!
  • 37. Three Levels of Selling • Product Selling • Idea Selling • Program Selling
  • 38. Product Selling  Know what sells, stay up on trends, pay attention to new products.  Know what your buyers have used before – successfully and unsuccessfully.  Need fulfillment  Price competition  Commodity mindset
  • 39. Idea Selling  Good ideas ADD VALUE  Need creation  Know what, how and why something works. Ask about best promotions Share ideas in industry forums Learn from suppliers and reps Read Case Studies – Pyramids
  • 40. Program Selling  Organized effort to achieve client objectives using promotional techniques.  Product + Ideas accountable to goals.  Incentive programs  Consumer Promotions  Safety
  • 41. Strengths of Promotional Products • Name a medium that moves people to say ―Thank You‖ • Other media ―interrupt‖ Ours ―engages‖ • Our media is the beginning of a relationship!
  • 42. The Medium of Engagement • An industry born to touch people. – A printer – A slow week – A clumsy kid – A bright idea
  • 43. Engaging the Senses Of all the advertising and promotional media, only Promotional Products touch all five senses: Sight Sound Taste Touch Smell
  • 44. Targeted: Carry a message to a well-defined audience. Seniors Kids And everyone in between
  • 45. Tangible and Long Lasting  Your calendar  Watch  Your favorite tee shirt  Your favorite cap  Coffee Mug  Pen  Journal  Golf Ball (well, maybe not quite as long- lasting)
  • 46. Recognizing Individual Passions • Promotional Products build brands by touching lives and lifestyles.
  • 48. Complements Other Advertising Media • Bring other media to life. • Extend memories of positive encounters with a brand.
  • 49. Easily Distributed Direct Mail In-store Trade Show Person to Person Display Experiential Event Marketing
  • 50. High Perceived Value The relationship of the product to the recipient and the meaning it represents create a value way above mere costs. A t-shirt is underwear. A marathon T-Shirt is a memory.
  • 51. ARMPIT • Awards • Recognition • Motivation • Promotion • Incentives • Training
  • 52. It’s not what a product does, it’s what a product means. • Tangible, • memories, • meaning, • passion, • affiliation with a cause.
  • 53. Become a Marketer – of yourself, your company and your clients • Create your own business plan. • Work your plan. • Know what you stand for. • Know how you’re different.
  • 54. Maximize Your Web Presence • It’s just one element of your customer outreach, but an important one. • It doesn’t have to be expensive, but it does need to be Different! • It must be responsive to YOUR CLIENT’S needs and expectations. • Include your web address everywhere! • SEO = Search Engine Optimization – an ever changing game.
  • 55. Social Media Marketing in an Hour • Blog 20 min. • YouTube 10 min • Twitter 10 min • Facebook 10 min • LinkedIn 10 min • Offer VALUE, not product. It’s a conversation!
  • 56. Professionalism – Your Competitive Advantage • Problem Solvers Always Make Money. • Stay ahead of important issues – Product Safety • Be a Trend Setter, a leader rather than a follower. • Create Value!
  • 57. Differentiation • There’s no room for ―me- too‖ • Know who you are and take a stand • Become the expert • Make yourself indispensable
  • 58. Pricing Market Premium Competitive Position Differentiated Undifferentiated Needs of Customers Relevant to Irrelevant to Make Goods Extract Commodities Deliver Services Stage Experiences © 1999 B.Joseph Pines II and James H. Gilmore The Progression of Economic Value
  • 59. "If you want to be successful, it's just this simple: Know what you're doing. Love what you're doing. And believe in what you're doing.‖ Will Rogers
  • 60. If you would like to discuss your marketing challenges further, please contact me at: Paul A. Kiewiet MAS CIP CPC 269-806-4489 paul@brandkiwi.com www.create2bgreat.com Follow me on Twitter, LinkedIn, Facebook @paulkiewiet For a free monthly newsletter – call or email me.