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1 
Chapter 4 
Theory of Consumer 
Behavior
2 
Utility Theory 
Utility 
– The want-satisfying power of a good or service 
Utility Analysis 
– The analysis of consumer decision making based on 
utility maximization 
Util 
– A representative unit by which utility is measured
Change in number of units consumed 
3 
Utility Theory 
Marginal Utility 
– The change in total utility due to a one-unit 
change in the quantity of a good or service 
consumed 
Marginal Utility = 
Change in total utility 
Total Utility 
– Sum-total of satisfaction which a consumer 
receives by consuming various units of 
commodity.
4 
Total and Marginal Utility 
of Downloading and Listening to Digital 
Music Albums
5 
Total and 
Marginal Utility 
of Downloading 
and Listening 
to Digital 
Music Albums 
Total utility is 
maximized... 
…where marginal 
utility equals zero.
6 
Graphical Analysis 
Observations 
– Marginal utility falls as more is consumed. 
– Marginal utility equals zero when total utility is 
at its maximum.
7 
Diminishing Marginal Utility 
Law of Diminishing Marginal Utility 
– The principle that as more of any good or 
service is consumed, its extra benefit declines 
– Increases in total utility from consumption of a 
good or service become smaller and smaller as 
more is consumed during a given time period.
Optimizing Consumption Choices 
Consumer Optimum 
8 
– A choice of a set of goods and services that 
maximizes the level of satisfaction for each 
consumer, subject to limited income
Total and Marginal Utility from Consuming 
Music Album Downloads and Sandwiches on 
9 
an Income of $26
Total and Marginal Utility from Consuming 
Music Album Downloads and Sandwiches on 
10 
an Income of $26
(1) 
Time 
Period 
(2) 
(TU) 
Music 
Album 
(3) 
(MU) 
(4) 
(MU per $ 
Spent) 
Price=$5 
(5) 
Time 
Period 
(6) 
(TU) 
Sandwich 
(7) 
(MU) 
(8) 
(MU per 
$ Spent) 
Price=$3 
0 0 ---- ----- 0 0 ____ _____ 
1 50 50 10 1 25 25 8.3 
2 95 45 9 2 47 22 7.3 
3 135 40 8 3 65 18 6.0 
4 171 36.5 7.3 4 80 15 5.0 
5 200 28.5 5.7 5 89 9 3.0 
11
Total and Marginal Utility from Consuming 
Music Album Downloads and Sandwiches on 
12 
an Income of $26
13 
Optimizing Consumption 
Choices 
A consumer’s money income should be 
allocated so that the last dollar spent on 
each good purchased yields the same 
amount of marginal utility (when all 
income is spent), because this rule yields 
the largest possible total utility.
14 
Optimizing Consumption 
Choices 
Law of Equi-marginal Utility 
– The rule of equal marginal utilities per dollar 
spent 
• A consumer maximizes personal satisfaction when 
allocating money income in such a way that the last 
dollars spent on good A, good B, good C, and so on, 
yield equal amounts of marginal utility.
15 
Optimizing Consumption 
A little math 
– The rule of equal marginal utilities per dollar 
spent 
Choices 
MU of good A 
Price of good A = 
MU of good B 
Price of good B 
MU of good Z 
= ... = Price of good Z
(1) 
Time 
Period 
(2) 
(TU) 
Music 
Album 
(3) 
(MU) 
(4) 
(MU per $ 
Spent) 
Price=$5 
(5) 
Time 
Period 
(6) 
(TU) 
Sandwich 
(7) 
(MU) 
(8) 
(MU per 
$ Spent) 
Price=$3 
0 0 ---- ----- 0 0 ____ _____ 
1 50 50 10 1 25 25 8.3 
2 95 45 9 2 47 22 7.3 
3 135 40 8 3 65 18 6.0 
4 171 36.5 7.3 4 80 15 5.0 
5 200 28.5 5.7 5 89 9 3.0 
16
17 
How a Price Change Affects 
Consumer Optimum 
Income = $26 
Qd = 4 
MUd 
Pd 
36.5 
5 
= = 7.3 
Qs = 2 MUs 
Ps 
22 
3 
= = 7.3
18 
How a Price Change Affects 
Consumer Optimum 
Assume Price of Music Falls to $4 
Qd = 4 
MUd 
Pd 
36.5 
4 
= = 9.125 
Qs = 2 MUs 
Ps 
22 
3 
= = 7.3
19 
How a Price Change Affects 
Consumer Optimum 
Assume Price of Music Falls to $4 
Now MUd 
Pd 
> 
MUs 
Ps 
Result Buy more downloads 
and MUd falls
Digital Music Download Prices 
20 
and Marginal Utility
21 
How a Price Change Affects 
Consumer Optimum 
Consumption decisions are summarized in 
the law of demand 
– The amount purchased is inversely related to 
price. 
A consumer’s response to a price change 
– At higher consumption rate, marginal 
utility falls.
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
Unit of 
product 
Product A: 
Price = $1 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
First 10 10 24 12 
How should the $10 
income be allocated?
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
Unit of 
product 
Product A: 
Price = $1 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
First 10 10 24 12 
Examine the two 
marginal utilities
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
Unit of 
product 
Product A: 
Price = $1 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
First 10 10 24 12 
Examine the two 
marginal utilities 
…per dollar
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
Unit of 
product 
Product A: 
Price = $1 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
First 10 10 24 12 
Decision: Buy 1 
Product B for $2
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
First 10 10 24 12 
Second 8 8 20 10 
Third 7 7 18 9 
Fourth What 6 next? 
6 16 8 
Fifth 5 5 12 6 
Sixth 4 4 6 3 
Seventh 3 3 4 2 
Unit of 
product 
Product A: 
Price = $1 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price)
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
Unit of 
product 
Product A: 
Price = $1 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
First 10 10 24 12 
Second 8 8 20 10 
Third 7 7 18 9 
Fourth What 6 next? 
6 16 8 
Fifth Buy 5 one 5 of each 
12 6 
Sixth 4 4 6 3 
Seventh 3 3 4 2
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
First 10 10 24 12 
Second 8 8 20 10 
Third 7 7 18 9 
Fourth and 6 then... 
6 16 8 
Fifth 5 ($5 left) 
5 12 6 
Sixth 4 4 6 3 
Seventh 3 3 4 2 
Unit of 
product 
Product A: 
Price = $1 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price)
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
First 10 10 24 12 
Second 8 8 20 10 
Third 7 7 18 9 
Fourth 6 6 16 8 
Fifth third 5 unit 5 of 
12 6 
Sixth product 4 4 B 
6 3 
Seventh 3 3 4 2 
Unit of 
product 
Product A: 
Price = $1 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price)
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
Unit of 
product 
Product A: 
Price = $1 
First 10 10 24 12 
Second 8 8 20 10 
Third 7 7 18 9 
Fourth $3 left... 
6 6 16 8 
Fifth 5 5 12 6 
Sixth 4 4 6 3 
Seventh 3 3 4 2 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price)
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
Unit of 
product 
Product A: 
Price = $1 
First 10 10 24 12 
Second 8 8 20 10 
Third 7 7 18 9 
Fourth $3 left... 
6 6 16 8 
Fifth Buy both! 
5 5 12 6 
Sixth 4 4 6 3 
Seventh 3 3 4 2 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price)
UTILITY MAXIMIZING COMBINATION 
$ 10 income 
Unit of 
product 
Product A: 
Price = $1 
First 10 10 24 12 
Second 8 8 20 10 
Third Income is gone... 
7 7 18 9 
Fourth 6 6 16 8 
Fifth 5 5 12 6 
Sixth 4 4 6 3 
Seventh 3 3 4 2 
the last dollar spent on 
each good gave the same 
utility (8) per dollar 
Product B: 
Price = $2 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price) 
Marginal 
utility, 
utils 
Marginal 
utility per 
dollar 
(MU/price)
UTILITY MAXIMIZING COMBINATION 
Algebraic Restatement of the 
Utility Maximization Rule 
MU of product A 
Price of A 
MU of product B 
Price of B = 
8 Utils 
$1 
16 Utils 
$2 =
UTILITY MAXIMIZATION AND 
THE DEMAND CURVE 
• Preferences or Tastes 
• Money Income 
• Prices of Other Goods
35 
How a Price Change Affects 
Consumer Optimum 
The Substitution Effect 
– The tendency of people to substitute cheaper 
commodities for more expensive commodities 
– Consumers and producers shift away 
from goods and resources that become priced 
relatively higher in favor of goods and 
resources that are now priced relatively lower.
36 
How a Price Change Affects 
Consumer Optimum 
Real-Income Effect 
– The value of money for buying goods 
and services 
– The change in people’s purchasing power that 
occurs when, other things being constant, the 
price of one good that they purchase changes 
– When that price goes up (down), real income, 
or purchasing power, falls (increases).
The Demand Curve Revisited 
Question 
– How is the demand curve derived? 
Answer 
– By presuming income, tastes, expectations, and 
37 
the price of related goods are not changing as 
the price of the good changes
38 
Summary 
Total utility versus marginal utility 
– Total utility is total satisfaction from 
consumption. 
– Marginal utility is the additional satisfaction 
from consuming an additional unit. 
Law of diminishing marginal utility 
– Marginal utility ultimately decides as a person 
consumes more and more of a good or service.
39 
Summary 
The consumer optimum 
– Occurs when the marginal utility per dollar 
spent on the last unit consumed is equalized 
The substitution effect of a price change 
– A person will substitute among goods by 
buying less of a good when its price increases.
40 
Summary 
The real-income effect of a price change 
– A price change affects the purchasing power of 
an individual’s available income. 
Why the price of diamonds exceeds the 
price of water even though people cannot 
long survive without water 
– Marginal utility, not total utility, determines 
how much people are willing to pay.

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Theory of consumer behavior

  • 1. 1 Chapter 4 Theory of Consumer Behavior
  • 2. 2 Utility Theory Utility – The want-satisfying power of a good or service Utility Analysis – The analysis of consumer decision making based on utility maximization Util – A representative unit by which utility is measured
  • 3. Change in number of units consumed 3 Utility Theory Marginal Utility – The change in total utility due to a one-unit change in the quantity of a good or service consumed Marginal Utility = Change in total utility Total Utility – Sum-total of satisfaction which a consumer receives by consuming various units of commodity.
  • 4. 4 Total and Marginal Utility of Downloading and Listening to Digital Music Albums
  • 5. 5 Total and Marginal Utility of Downloading and Listening to Digital Music Albums Total utility is maximized... …where marginal utility equals zero.
  • 6. 6 Graphical Analysis Observations – Marginal utility falls as more is consumed. – Marginal utility equals zero when total utility is at its maximum.
  • 7. 7 Diminishing Marginal Utility Law of Diminishing Marginal Utility – The principle that as more of any good or service is consumed, its extra benefit declines – Increases in total utility from consumption of a good or service become smaller and smaller as more is consumed during a given time period.
  • 8. Optimizing Consumption Choices Consumer Optimum 8 – A choice of a set of goods and services that maximizes the level of satisfaction for each consumer, subject to limited income
  • 9. Total and Marginal Utility from Consuming Music Album Downloads and Sandwiches on 9 an Income of $26
  • 10. Total and Marginal Utility from Consuming Music Album Downloads and Sandwiches on 10 an Income of $26
  • 11. (1) Time Period (2) (TU) Music Album (3) (MU) (4) (MU per $ Spent) Price=$5 (5) Time Period (6) (TU) Sandwich (7) (MU) (8) (MU per $ Spent) Price=$3 0 0 ---- ----- 0 0 ____ _____ 1 50 50 10 1 25 25 8.3 2 95 45 9 2 47 22 7.3 3 135 40 8 3 65 18 6.0 4 171 36.5 7.3 4 80 15 5.0 5 200 28.5 5.7 5 89 9 3.0 11
  • 12. Total and Marginal Utility from Consuming Music Album Downloads and Sandwiches on 12 an Income of $26
  • 13. 13 Optimizing Consumption Choices A consumer’s money income should be allocated so that the last dollar spent on each good purchased yields the same amount of marginal utility (when all income is spent), because this rule yields the largest possible total utility.
  • 14. 14 Optimizing Consumption Choices Law of Equi-marginal Utility – The rule of equal marginal utilities per dollar spent • A consumer maximizes personal satisfaction when allocating money income in such a way that the last dollars spent on good A, good B, good C, and so on, yield equal amounts of marginal utility.
  • 15. 15 Optimizing Consumption A little math – The rule of equal marginal utilities per dollar spent Choices MU of good A Price of good A = MU of good B Price of good B MU of good Z = ... = Price of good Z
  • 16. (1) Time Period (2) (TU) Music Album (3) (MU) (4) (MU per $ Spent) Price=$5 (5) Time Period (6) (TU) Sandwich (7) (MU) (8) (MU per $ Spent) Price=$3 0 0 ---- ----- 0 0 ____ _____ 1 50 50 10 1 25 25 8.3 2 95 45 9 2 47 22 7.3 3 135 40 8 3 65 18 6.0 4 171 36.5 7.3 4 80 15 5.0 5 200 28.5 5.7 5 89 9 3.0 16
  • 17. 17 How a Price Change Affects Consumer Optimum Income = $26 Qd = 4 MUd Pd 36.5 5 = = 7.3 Qs = 2 MUs Ps 22 3 = = 7.3
  • 18. 18 How a Price Change Affects Consumer Optimum Assume Price of Music Falls to $4 Qd = 4 MUd Pd 36.5 4 = = 9.125 Qs = 2 MUs Ps 22 3 = = 7.3
  • 19. 19 How a Price Change Affects Consumer Optimum Assume Price of Music Falls to $4 Now MUd Pd > MUs Ps Result Buy more downloads and MUd falls
  • 20. Digital Music Download Prices 20 and Marginal Utility
  • 21. 21 How a Price Change Affects Consumer Optimum Consumption decisions are summarized in the law of demand – The amount purchased is inversely related to price. A consumer’s response to a price change – At higher consumption rate, marginal utility falls.
  • 22. UTILITY MAXIMIZING COMBINATION $ 10 income Unit of product Product A: Price = $1 Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price) First 10 10 24 12 How should the $10 income be allocated?
  • 23. UTILITY MAXIMIZING COMBINATION $ 10 income Unit of product Product A: Price = $1 Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price) First 10 10 24 12 Examine the two marginal utilities
  • 24. UTILITY MAXIMIZING COMBINATION $ 10 income Unit of product Product A: Price = $1 Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price) First 10 10 24 12 Examine the two marginal utilities …per dollar
  • 25. UTILITY MAXIMIZING COMBINATION $ 10 income Unit of product Product A: Price = $1 Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price) First 10 10 24 12 Decision: Buy 1 Product B for $2
  • 26. UTILITY MAXIMIZING COMBINATION $ 10 income First 10 10 24 12 Second 8 8 20 10 Third 7 7 18 9 Fourth What 6 next? 6 16 8 Fifth 5 5 12 6 Sixth 4 4 6 3 Seventh 3 3 4 2 Unit of product Product A: Price = $1 Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price)
  • 27. UTILITY MAXIMIZING COMBINATION $ 10 income Unit of product Product A: Price = $1 Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price) First 10 10 24 12 Second 8 8 20 10 Third 7 7 18 9 Fourth What 6 next? 6 16 8 Fifth Buy 5 one 5 of each 12 6 Sixth 4 4 6 3 Seventh 3 3 4 2
  • 28. UTILITY MAXIMIZING COMBINATION $ 10 income First 10 10 24 12 Second 8 8 20 10 Third 7 7 18 9 Fourth and 6 then... 6 16 8 Fifth 5 ($5 left) 5 12 6 Sixth 4 4 6 3 Seventh 3 3 4 2 Unit of product Product A: Price = $1 Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price)
  • 29. UTILITY MAXIMIZING COMBINATION $ 10 income First 10 10 24 12 Second 8 8 20 10 Third 7 7 18 9 Fourth 6 6 16 8 Fifth third 5 unit 5 of 12 6 Sixth product 4 4 B 6 3 Seventh 3 3 4 2 Unit of product Product A: Price = $1 Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price)
  • 30. UTILITY MAXIMIZING COMBINATION $ 10 income Unit of product Product A: Price = $1 First 10 10 24 12 Second 8 8 20 10 Third 7 7 18 9 Fourth $3 left... 6 6 16 8 Fifth 5 5 12 6 Sixth 4 4 6 3 Seventh 3 3 4 2 Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price)
  • 31. UTILITY MAXIMIZING COMBINATION $ 10 income Unit of product Product A: Price = $1 First 10 10 24 12 Second 8 8 20 10 Third 7 7 18 9 Fourth $3 left... 6 6 16 8 Fifth Buy both! 5 5 12 6 Sixth 4 4 6 3 Seventh 3 3 4 2 Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price)
  • 32. UTILITY MAXIMIZING COMBINATION $ 10 income Unit of product Product A: Price = $1 First 10 10 24 12 Second 8 8 20 10 Third Income is gone... 7 7 18 9 Fourth 6 6 16 8 Fifth 5 5 12 6 Sixth 4 4 6 3 Seventh 3 3 4 2 the last dollar spent on each good gave the same utility (8) per dollar Product B: Price = $2 Marginal utility, utils Marginal utility per dollar (MU/price) Marginal utility, utils Marginal utility per dollar (MU/price)
  • 33. UTILITY MAXIMIZING COMBINATION Algebraic Restatement of the Utility Maximization Rule MU of product A Price of A MU of product B Price of B = 8 Utils $1 16 Utils $2 =
  • 34. UTILITY MAXIMIZATION AND THE DEMAND CURVE • Preferences or Tastes • Money Income • Prices of Other Goods
  • 35. 35 How a Price Change Affects Consumer Optimum The Substitution Effect – The tendency of people to substitute cheaper commodities for more expensive commodities – Consumers and producers shift away from goods and resources that become priced relatively higher in favor of goods and resources that are now priced relatively lower.
  • 36. 36 How a Price Change Affects Consumer Optimum Real-Income Effect – The value of money for buying goods and services – The change in people’s purchasing power that occurs when, other things being constant, the price of one good that they purchase changes – When that price goes up (down), real income, or purchasing power, falls (increases).
  • 37. The Demand Curve Revisited Question – How is the demand curve derived? Answer – By presuming income, tastes, expectations, and 37 the price of related goods are not changing as the price of the good changes
  • 38. 38 Summary Total utility versus marginal utility – Total utility is total satisfaction from consumption. – Marginal utility is the additional satisfaction from consuming an additional unit. Law of diminishing marginal utility – Marginal utility ultimately decides as a person consumes more and more of a good or service.
  • 39. 39 Summary The consumer optimum – Occurs when the marginal utility per dollar spent on the last unit consumed is equalized The substitution effect of a price change – A person will substitute among goods by buying less of a good when its price increases.
  • 40. 40 Summary The real-income effect of a price change – A price change affects the purchasing power of an individual’s available income. Why the price of diamonds exceeds the price of water even though people cannot long survive without water – Marginal utility, not total utility, determines how much people are willing to pay.