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CHAPTER 4
Consumer Behavior
McGraw-Hill/Irwin Copyright ยฉ 2014 by The McGraw-Hill Companies, Inc. All rights reserved.
INTRODUCTION
Learning objectives
What will you learn in this module?
๏‚ท What are the four basic properties of consumerโ€™s
preference?
๏‚ท How changes in price and income influences individualโ€™s
opportunities?
๏‚ท Explain the consumer equilibrium point where marginal
rate of substitution is equal to the ratio of prices of two
goods.
โ€ข Explain how change in price of a good create substitution
effects and income effects of consumer.
2-3
Consumer Behavior
โ€ข A consumer is an individual who purchases goods and
services from firms for the purpose of consumption.
โ€ข As a manager of a firm, you are interested not only in who
consumes the good but in who purchases it. The theory of
consumer behaviour helps us to draw individual and
market demand curves.
4-4
Consumer Behaviour
In characterising consumer behaviour, there are two
important factors to consider:
1. Consumer Opportunities
โ€ข Consumer opportunities are the set of goods and services that
consumers can afford to consume.
2. Consumer Utility Preferences
โ€ข Determine what are the particular goods will be consumed.
2-5
CHAPTER 4
Consumer Behavior
McGraw-Hill/Irwin Copyright ยฉ 2014 by The McGraw-Hill Companies, Inc. All rights reserved.
UTILITY PREFERENCES
4 Properties of Utility Preferences
4-8
๏‚ง Completeness
โ€ข Preferences are complete: we assume that an individual
can state which of any two options is preferable.
โ€ข Transitivity:
โ€ข Preferences are transitive: For any three bundles, , , and : if
A is preferred to B, and B is preferred to C, then A must be
preferred to C
โ€ข More is better
โ€ข Economic good yields positive benefits to consumer. Thus,
more quantity of a good is always better than less.
โ€ข Diminishing marginal rate of substitution
โ€ข As an individual will reduce consumption of good Y to get
one more unit of good X
The Indifference Curve
โ€ข Definition: An indifference curve is a graph showing
combination of two goods that give the consumer equal
satisfaction and utility. Each point on an indifference curve
indicates that a consumer is indifferent between the two
and all points give him the same utility.
โ€ข Description: Graphically, the indifference curve is drawn
as a downward sloping convex to the origin. The graph
shows a combination of two goods that the consumer
consumes.
โ€ข 6 hamburgers, 2 soft drinks a week (point A) have equal
satisfaction and utility with 4 hamburgers and 3 soft drinks
a week (point B)
A VIDEO ABOUT
For more information on indifference curve,
please view:
https://www.youtube.com/watch?v=iOmDo5jLFw
8
The Indifference Curve
โ€ข Let's take a look at this
figure
2-
6
A
B
C
D
U1
4
3
2
Soft drinks
per week2 3 4 5 60
Hamburgers
per week
The Budget Constraint
โ€ข Budget constraint
โ€ข Individualโ€™s budget constraint is the limit that a personโ€™s
income places on the combinations of goods and
services that a consumer can buy.
โ€ข Budget set:
โ€ข Expenditure do no exceed their income M
โ€ข Budget line
The consumer's budget constraint shows in Figure: The Budget
Set. The shaded area represents the consumer's budget set or the
opportunity set.
4-
The Budget Constraint
Good ๐‘‹
Good ๐‘Œ
0
Budget line: ๐‘Œ =
๐‘€
๐‘ƒ ๐‘Œ
โˆ’
๐‘ƒ ๐‘‹
๐‘ƒ ๐‘Œ
๐‘‹
๐‘€
๐‘ƒ๐‘Œ
๐‘€
๐‘ƒ๐‘‹
๐‘ƒ๐‘‹
๐‘ƒ๐‘Œ
Slope
Bundle G
Bundle H
Budget set: ๐‘Œ โ‰ค
๐‘€
๐‘ƒ ๐‘Œ
โˆ’
๐‘ƒ ๐‘‹
๐‘ƒ ๐‘Œ
๐‘‹
Affordable
Not affordable
A VIDEO ABOUT
For more information on โ€œBudget Constraintโ€
https://www.youtube.com/watch?v=sNRZE0kwN
GI
The Budget Line
โ€ข The slope of the budget line is given by and
represents the market rate of substitution between
goods X and Y. To obtain a better understanding of
the market rate of substitution between goods X
and Y.
Good ๐‘‹
Good ๐‘Œ
0
Budget line: ๐‘Œ = 5 โˆ’
1
2
๐‘‹
5
1042
3
4
Market rate of substitution :
4โˆ’3
2โˆ’4
= โˆ’
1
2
Changes in Income
Good ๐‘‹
Good ๐‘Œ
0
๐‘€1
๐‘ƒ๐‘Œ
๐‘€1
๐‘ƒ๐‘Œ
๐‘€0
๐‘ƒ๐‘Œ
๐‘€0
๐‘ƒ๐‘Œ
๐‘€ โ†‘
๐‘€2
๐‘ƒ๐‘Œ
๐‘€2
๐‘ƒ๐‘Œ
๐‘€ โ†“
โ€ข Individualโ€™s budget depends on
market price and consumerโ€™s income.
โ€ข The shift in the budget line
due to the changes in income
of individuals while prices
remain constant.
Changes in Price
Good ๐‘‹
Good ๐‘Œ
0
New budget line
๐‘€
๐‘ƒ๐‘Œ
๐‘ƒ๐‘‹
0
> ๐‘ƒ๐‘‹
1
Initial budget
line
๐‘€
๐‘ƒ๐‘‹
0
๐‘€
๐‘ƒ๐‘‹
1
โ€ข The shift in the budget line as
the price of good X decreases
while price of good Y remains
unchanged.
CHAPTER 4
Consumer Behavior
McGraw-Hill/Irwin Copyright ยฉ 2014 by The McGraw-Hill Companies, Inc. All rights reserved.
UTILITY MAXIMIZATION
Utility Maximization
โ€ข Consumer equilibrium
โ€ข the consumer chooses X, Y is the affordable point that lies on (is
tangent to) the highest indifference curve, so it represents utility
maximization.
โ€ข marginal rate of substitution (Slope of indifference curve) =
Slope of budget constraint
โ€ข The marginal rate of substitution (MRS) can be defined as how
many units of good x have to be given up in order to gain an extra
unit of good y, while keeping the same level of utility. Therefore, it
involves the trade-offs of goods, in order to change the allocation of
bundles of goods while maintaining the same level of satisfaction.
Utility Maximization
Consider a bundle such as A in the
Figure: Consumer Equilibrium. This
combination of Goods X and Y lies on
the budget line, so the cost of Bundle A
completely exhausts the consumer's
income.
A VIDEO ABOUT
For more information on โ€œUtility Maximizationโ€
https://www.youtube.com/watch?v=MXIgp-P-
FeY
Consumer Equilibrium
Good ๐‘‹
Good ๐‘Œ
0
Consumer equilibrium
A
B
C
I
II
III
D
Change in Consumer Demand
โ€ข Price and income changes that influence consumerโ€™s
budget and their level of satisfaction.
โ€ข how price and income changes influence consumer
equilibrium.
4-
Price Changes and Consumer
Equilibrium
โ€ข Price increases (decreases) reduce (expand) a
consumerโ€™s budget.
โ€ข The new consumer equilibrium resulting from a price
change depends on consumer preferences:
โ€ข Goods X and Y are:
โ€ข substitutes when an increase (decrease) in the price of X leads to an
increase (decrease) in the consumption of Y.
โ€ข complements when an increase (decrease) in the price of X leads to a
decrease (increase) in the consumption of Y.
4-
Price Changes and Consumer
Equilibrium
Good ๐‘‹
Good ๐‘Œ
0
Point A: Initial consumer equilibrium
Price of good X decreases: ๐‘ƒ๐‘‹ โ†“
A
B
Point B: New consumer equilibrium
๐‘‹1
๐‘‹0
๐‘Œ0
๐‘Œ1
I
II
Since ๐‘Œ1 < ๐‘Œ0 when ๐‘ƒ๐‘‹ โ†“:
Conclude that goods ๐‘‹ and ๐‘Œ are
substitutes
๐‘€
๐‘ƒ๐‘Œ
๐‘€
๐‘ƒ๐‘‹
1
๐‘€
๐‘ƒ๐‘‹
0
Income Changes and Consumer
Equilibrium
โ€ข Income increases (decreases) reduce (expand) a
consumerโ€™s budget set.
โ€ข The new consumer equilibrium resulting from an income
change depends on consumer preferences:
โ€ข Good X is:
โ€ข a normal good when an increase (decrease) in income leads to an
increase (decrease) in the consumption of X.
โ€ข an inferior good when an increase (decrease) in income leads to a
decrease (increase) in the consumption of X.
4-
Income Changes and Consumer
Equilibrium
Good ๐‘‹
Good ๐‘Œ
0
A
B
II
I
Point A: Initial consumer equilibrium
Price of income increases: ๐‘€ โ†‘
Point B: New consumer equilibrium
Since more of both goods are consume
when ๐‘€ โ†‘: Conclude that goods ๐‘‹
and ๐‘Œ are normal goods.
๐‘€0
๐‘ƒ๐‘‹
๐‘€1
๐‘ƒ๐‘‹
๐‘€0
๐‘ƒ๐‘Œ
๐‘€1
๐‘ƒ๐‘Œ
Substitution and Income Effect
โ€ข Part of the change in the quantity demanded for other
goods is caused by the substitution of one good for
another: called substitution effect
โ€ข Price change creates difference in real purchasing power;
consumers move to a new indifference curve consistent
with their new purchasing power
โ€ข Part of the change in the quantity demanded is caused by
the change in real income: called income effect.
2-
Substitution and Income Effects
Good ๐‘‹
Good ๐‘Œ
0
Point A: Initial consumer equilibrium
Price of good X increases: ๐‘ƒ๐‘‹ โ†‘
C A
Point B: substitution effect
๐‘‹0๐‘‹1 ๐‘‹ ๐‘€
B
Point C: income effect and new
consumer equilibrium
Substitution
effect
Income
effect
I G
H
F
J
CHAPTER 4
Consumer Behavior
McGraw-Hill/Irwin Copyright ยฉ 2014 by The McGraw-Hill Companies, Inc. All rights reserved.
CONSUMER DEMAND
Consumer Demand
โ€ข The indifference curves and consumersโ€™ reactions to
changes in prices and income are the basis of the
demand functions
โ€ข Relationship between Indifference Curves and Demand
Curves.
โ€ข Individual's Demand Curve is to see where the demand
curve for normal goods come from.
โ€ข The consumer initially is in equilibrium at Point Xโ€™, where
income is fixed and prices at and Pox.
4-
Individualโ€™s Demand Curve
โ€ข But when the price of good X falls to the lower level P1x,
the opportunity expands and the consumer reaches a
new equilibrium at Point.
โ€ข You may see the relationship between the price of good X
and the quantity consumed of good X is graphed in the
Figure (b) and is individual consumer's demand curve for
good X.
Individualโ€™s Demand Curve
2-
Quantity of Y
per week
U1
U2
U3
X
Quantity of X
per week
Xโ€™ Xโ€ Xโ€™โ€
(a) Individualโ€™s indifference curve map
0
Price
P9
XP0
X
P-
Quantity of X per weekXโ€™ Xโ€ Xโ€™โ€ (b) Demand curve0
Budget constraint for Pโ€™X
Budget constraint for Pโ€™โ€™X
Budget constraint for Pโ€™โ€™โ€™X
Market Demand
we can derive market demand curve based on two individuals
2-
(a) Individual 1
PX
X
P*
X*
1
0
(b) Individual 2
X*
2
0
(c) Market Demand
X
D
X*0
PX PX
CHAPTER 4
Market Forces: Demand and Supply
RECAP
On Key Terms and Concepts
2-38
Key Concepts Chapter 4
โ€ข Indifference curve properties
โ€ข Consumer preferences
โ€ข Budget constraint
โ€ข Budget line
โ€ข Marginal Rate of Substitution
โ€ข Substitution effects
โ€ข Income effects
โ€ข Normal goods and Inferior goods
โ€ข Individual Demand
โ€ข Market demand.
4-

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Understanding Consumer Behavior

  • 1. CHAPTER 4 Consumer Behavior McGraw-Hill/Irwin Copyright ยฉ 2014 by The McGraw-Hill Companies, Inc. All rights reserved.
  • 3. Learning objectives What will you learn in this module? ๏‚ท What are the four basic properties of consumerโ€™s preference? ๏‚ท How changes in price and income influences individualโ€™s opportunities? ๏‚ท Explain the consumer equilibrium point where marginal rate of substitution is equal to the ratio of prices of two goods. โ€ข Explain how change in price of a good create substitution effects and income effects of consumer. 2-3
  • 4. Consumer Behavior โ€ข A consumer is an individual who purchases goods and services from firms for the purpose of consumption. โ€ข As a manager of a firm, you are interested not only in who consumes the good but in who purchases it. The theory of consumer behaviour helps us to draw individual and market demand curves. 4-4
  • 5. Consumer Behaviour In characterising consumer behaviour, there are two important factors to consider: 1. Consumer Opportunities โ€ข Consumer opportunities are the set of goods and services that consumers can afford to consume. 2. Consumer Utility Preferences โ€ข Determine what are the particular goods will be consumed. 2-5
  • 6. CHAPTER 4 Consumer Behavior McGraw-Hill/Irwin Copyright ยฉ 2014 by The McGraw-Hill Companies, Inc. All rights reserved.
  • 8. 4 Properties of Utility Preferences 4-8 ๏‚ง Completeness โ€ข Preferences are complete: we assume that an individual can state which of any two options is preferable. โ€ข Transitivity: โ€ข Preferences are transitive: For any three bundles, , , and : if A is preferred to B, and B is preferred to C, then A must be preferred to C โ€ข More is better โ€ข Economic good yields positive benefits to consumer. Thus, more quantity of a good is always better than less. โ€ข Diminishing marginal rate of substitution โ€ข As an individual will reduce consumption of good Y to get one more unit of good X
  • 9. The Indifference Curve โ€ข Definition: An indifference curve is a graph showing combination of two goods that give the consumer equal satisfaction and utility. Each point on an indifference curve indicates that a consumer is indifferent between the two and all points give him the same utility. โ€ข Description: Graphically, the indifference curve is drawn as a downward sloping convex to the origin. The graph shows a combination of two goods that the consumer consumes. โ€ข 6 hamburgers, 2 soft drinks a week (point A) have equal satisfaction and utility with 4 hamburgers and 3 soft drinks a week (point B)
  • 10. A VIDEO ABOUT For more information on indifference curve, please view: https://www.youtube.com/watch?v=iOmDo5jLFw 8
  • 11. The Indifference Curve โ€ข Let's take a look at this figure 2- 6 A B C D U1 4 3 2 Soft drinks per week2 3 4 5 60 Hamburgers per week
  • 12. The Budget Constraint โ€ข Budget constraint โ€ข Individualโ€™s budget constraint is the limit that a personโ€™s income places on the combinations of goods and services that a consumer can buy. โ€ข Budget set: โ€ข Expenditure do no exceed their income M โ€ข Budget line The consumer's budget constraint shows in Figure: The Budget Set. The shaded area represents the consumer's budget set or the opportunity set. 4-
  • 13. The Budget Constraint Good ๐‘‹ Good ๐‘Œ 0 Budget line: ๐‘Œ = ๐‘€ ๐‘ƒ ๐‘Œ โˆ’ ๐‘ƒ ๐‘‹ ๐‘ƒ ๐‘Œ ๐‘‹ ๐‘€ ๐‘ƒ๐‘Œ ๐‘€ ๐‘ƒ๐‘‹ ๐‘ƒ๐‘‹ ๐‘ƒ๐‘Œ Slope Bundle G Bundle H Budget set: ๐‘Œ โ‰ค ๐‘€ ๐‘ƒ ๐‘Œ โˆ’ ๐‘ƒ ๐‘‹ ๐‘ƒ ๐‘Œ ๐‘‹ Affordable Not affordable
  • 14. A VIDEO ABOUT For more information on โ€œBudget Constraintโ€ https://www.youtube.com/watch?v=sNRZE0kwN GI
  • 15. The Budget Line โ€ข The slope of the budget line is given by and represents the market rate of substitution between goods X and Y. To obtain a better understanding of the market rate of substitution between goods X and Y. Good ๐‘‹ Good ๐‘Œ 0 Budget line: ๐‘Œ = 5 โˆ’ 1 2 ๐‘‹ 5 1042 3 4 Market rate of substitution : 4โˆ’3 2โˆ’4 = โˆ’ 1 2
  • 16. Changes in Income Good ๐‘‹ Good ๐‘Œ 0 ๐‘€1 ๐‘ƒ๐‘Œ ๐‘€1 ๐‘ƒ๐‘Œ ๐‘€0 ๐‘ƒ๐‘Œ ๐‘€0 ๐‘ƒ๐‘Œ ๐‘€ โ†‘ ๐‘€2 ๐‘ƒ๐‘Œ ๐‘€2 ๐‘ƒ๐‘Œ ๐‘€ โ†“ โ€ข Individualโ€™s budget depends on market price and consumerโ€™s income. โ€ข The shift in the budget line due to the changes in income of individuals while prices remain constant.
  • 17. Changes in Price Good ๐‘‹ Good ๐‘Œ 0 New budget line ๐‘€ ๐‘ƒ๐‘Œ ๐‘ƒ๐‘‹ 0 > ๐‘ƒ๐‘‹ 1 Initial budget line ๐‘€ ๐‘ƒ๐‘‹ 0 ๐‘€ ๐‘ƒ๐‘‹ 1 โ€ข The shift in the budget line as the price of good X decreases while price of good Y remains unchanged.
  • 18. CHAPTER 4 Consumer Behavior McGraw-Hill/Irwin Copyright ยฉ 2014 by The McGraw-Hill Companies, Inc. All rights reserved.
  • 20. Utility Maximization โ€ข Consumer equilibrium โ€ข the consumer chooses X, Y is the affordable point that lies on (is tangent to) the highest indifference curve, so it represents utility maximization. โ€ข marginal rate of substitution (Slope of indifference curve) = Slope of budget constraint โ€ข The marginal rate of substitution (MRS) can be defined as how many units of good x have to be given up in order to gain an extra unit of good y, while keeping the same level of utility. Therefore, it involves the trade-offs of goods, in order to change the allocation of bundles of goods while maintaining the same level of satisfaction.
  • 21. Utility Maximization Consider a bundle such as A in the Figure: Consumer Equilibrium. This combination of Goods X and Y lies on the budget line, so the cost of Bundle A completely exhausts the consumer's income.
  • 22. A VIDEO ABOUT For more information on โ€œUtility Maximizationโ€ https://www.youtube.com/watch?v=MXIgp-P- FeY
  • 23. Consumer Equilibrium Good ๐‘‹ Good ๐‘Œ 0 Consumer equilibrium A B C I II III D
  • 24. Change in Consumer Demand โ€ข Price and income changes that influence consumerโ€™s budget and their level of satisfaction. โ€ข how price and income changes influence consumer equilibrium. 4-
  • 25. Price Changes and Consumer Equilibrium โ€ข Price increases (decreases) reduce (expand) a consumerโ€™s budget. โ€ข The new consumer equilibrium resulting from a price change depends on consumer preferences: โ€ข Goods X and Y are: โ€ข substitutes when an increase (decrease) in the price of X leads to an increase (decrease) in the consumption of Y. โ€ข complements when an increase (decrease) in the price of X leads to a decrease (increase) in the consumption of Y. 4-
  • 26. Price Changes and Consumer Equilibrium Good ๐‘‹ Good ๐‘Œ 0 Point A: Initial consumer equilibrium Price of good X decreases: ๐‘ƒ๐‘‹ โ†“ A B Point B: New consumer equilibrium ๐‘‹1 ๐‘‹0 ๐‘Œ0 ๐‘Œ1 I II Since ๐‘Œ1 < ๐‘Œ0 when ๐‘ƒ๐‘‹ โ†“: Conclude that goods ๐‘‹ and ๐‘Œ are substitutes ๐‘€ ๐‘ƒ๐‘Œ ๐‘€ ๐‘ƒ๐‘‹ 1 ๐‘€ ๐‘ƒ๐‘‹ 0
  • 27. Income Changes and Consumer Equilibrium โ€ข Income increases (decreases) reduce (expand) a consumerโ€™s budget set. โ€ข The new consumer equilibrium resulting from an income change depends on consumer preferences: โ€ข Good X is: โ€ข a normal good when an increase (decrease) in income leads to an increase (decrease) in the consumption of X. โ€ข an inferior good when an increase (decrease) in income leads to a decrease (increase) in the consumption of X. 4-
  • 28. Income Changes and Consumer Equilibrium Good ๐‘‹ Good ๐‘Œ 0 A B II I Point A: Initial consumer equilibrium Price of income increases: ๐‘€ โ†‘ Point B: New consumer equilibrium Since more of both goods are consume when ๐‘€ โ†‘: Conclude that goods ๐‘‹ and ๐‘Œ are normal goods. ๐‘€0 ๐‘ƒ๐‘‹ ๐‘€1 ๐‘ƒ๐‘‹ ๐‘€0 ๐‘ƒ๐‘Œ ๐‘€1 ๐‘ƒ๐‘Œ
  • 29. Substitution and Income Effect โ€ข Part of the change in the quantity demanded for other goods is caused by the substitution of one good for another: called substitution effect โ€ข Price change creates difference in real purchasing power; consumers move to a new indifference curve consistent with their new purchasing power โ€ข Part of the change in the quantity demanded is caused by the change in real income: called income effect. 2-
  • 30. Substitution and Income Effects Good ๐‘‹ Good ๐‘Œ 0 Point A: Initial consumer equilibrium Price of good X increases: ๐‘ƒ๐‘‹ โ†‘ C A Point B: substitution effect ๐‘‹0๐‘‹1 ๐‘‹ ๐‘€ B Point C: income effect and new consumer equilibrium Substitution effect Income effect I G H F J
  • 31. CHAPTER 4 Consumer Behavior McGraw-Hill/Irwin Copyright ยฉ 2014 by The McGraw-Hill Companies, Inc. All rights reserved.
  • 33. Consumer Demand โ€ข The indifference curves and consumersโ€™ reactions to changes in prices and income are the basis of the demand functions โ€ข Relationship between Indifference Curves and Demand Curves. โ€ข Individual's Demand Curve is to see where the demand curve for normal goods come from. โ€ข The consumer initially is in equilibrium at Point Xโ€™, where income is fixed and prices at and Pox. 4-
  • 34. Individualโ€™s Demand Curve โ€ข But when the price of good X falls to the lower level P1x, the opportunity expands and the consumer reaches a new equilibrium at Point. โ€ข You may see the relationship between the price of good X and the quantity consumed of good X is graphed in the Figure (b) and is individual consumer's demand curve for good X.
  • 35. Individualโ€™s Demand Curve 2- Quantity of Y per week U1 U2 U3 X Quantity of X per week Xโ€™ Xโ€ Xโ€™โ€ (a) Individualโ€™s indifference curve map 0 Price P9 XP0 X P- Quantity of X per weekXโ€™ Xโ€ Xโ€™โ€ (b) Demand curve0 Budget constraint for Pโ€™X Budget constraint for Pโ€™โ€™X Budget constraint for Pโ€™โ€™โ€™X
  • 36. Market Demand we can derive market demand curve based on two individuals 2- (a) Individual 1 PX X P* X* 1 0 (b) Individual 2 X* 2 0 (c) Market Demand X D X*0 PX PX
  • 37. CHAPTER 4 Market Forces: Demand and Supply
  • 38. RECAP On Key Terms and Concepts 2-38
  • 39. Key Concepts Chapter 4 โ€ข Indifference curve properties โ€ข Consumer preferences โ€ข Budget constraint โ€ข Budget line โ€ข Marginal Rate of Substitution โ€ข Substitution effects โ€ข Income effects โ€ข Normal goods and Inferior goods โ€ข Individual Demand โ€ข Market demand. 4-