Presented By
Adnan Abdul Kader
Piyush Das
Zeeshan Mohammad
   What is CMS                     Branch Responsibility
   Need for CMS                    Operational Constraint
   Customer Benefits               Disbursement
   CMS Structure                   Host to Host Connectivity
   Client Acquisition Process      Correspondent Bank
   CMS Procedure                    Services
   CMS Collection Products
     Express Local Collection
     Swift Workflow
     Max Reach Workflow
   CMS is the process of optimizing receivable and payables ensuring predictability

    in the cash flows of CMS clients.


   In a geographically large country like India having a complex financial clearing

    system, corporate find it increasingly challenging to process collections &

    payments across dispersed business locations.


   Cash Management thus means getting funds in time, quick transfers, quick

    realization of local and outstation instruments, easy disbursements, accounts

    reconciliation, controlled processes and customized MIS.
   Geographical spread of the country


   Complex clearing system


   Delays in cash realizations


   Uncertainty in cash flows


   Increased borrowing and associated costs


   Difficulty in collecting data / MIS on the funds
    collected
   Assured Credit
    • Availability of cleared funds variable
    • Depends on type of cheque viz. Local/Outstation(Branch/Non branch)
    • Customer gets credit after fixed number of days once instruments are picked up,
       even if bank is not yet in funds

   Pooling of funds
    • Funds collected & deposited in Central Account
    • Instruments picked up at various locations, sent to appropriate clearing houses,
       funds collected & credited to customer’s Pooling Account


   Control Benefits
    • Corporate to maintain better control over its various Banking and Treasury
       related activities
    • Improve speed and ease of reconciliation and reduces the risk of fraud
CMS Sales
                    • Client identification
                 • Understand requirements
                  • Pricing Approval & Offer
                       •Documentation


                   Delivery Channels


CMS Operations
                   IT Platform                 Branches
     CPU




                                                          6
Customer Call          Get the required line limit
                        approval from Head – CMS (in
    Understand            case of Auto Lines- NLL) /
   requirements        Credit approval process (in case
                           of credit line limit - LL)
    Collect the
    information
                       Send the completed document
required for pricing
                              set to CMS CPU
Obtain the pricing
 approval from           Inform the client once the
   Head - CMS               setup is confirmed by
                         Operations and ensure send
                         startup instructions to the
  Send the Offer                  customer
Letter to the client

                        Make some post delivery calls
      Collect           to ensure that all pickups/MIS
  Documentation          etc is happening in a timely
  from the Client                  manner.                7
Cash Management Service


     Collection or                  Payment or
Receivables Management          Payables Management




       Collection                   Disbursement
        Products                      Products




                                                      8
 A Chq is a Local Chq when the Chq Payable        SWIFT    Outstation cheques drawn On IDBI
Location & Deposit Location is the same.                    locations
 A Chq is Outstation when the Chq Payable &
                                                   MAX      Outstation cheques drawn On Non
Deposit Location are different.
                                                   REACH    IDBI / Corr Bank locations i.e.
                                                            where partner bank tie up is in
                                                            place
EXPHV     Local High Value Cheques at IDBI Bank
          Locations                                REMOTE   Outstation Collections in locations
                                                            beyond IDBI and Partner Bank
EXPRES    Local Collections on IDBI Bank                    Centrs
S         Locations
RAPID     Local Collections on Non IDBI Bank /
REACH     Partner Bank Locations
                                                   CCASH     Cash Deposited at IDBI locations
(IRR)                                                        by CMS Clients
IDBITRF   Cheques drawn on IDBI Bank across all    NCASH     Cash Deposited at Non IDBI
          Branches                                           Bank but partner bank locations
*SPEED    Outstation cheques drawn on CBS
          Networked Bank Branches
          participating in RBI’s Speed Clearing.                                                  9
Customers deposit local
cheques at IDBI branches                          Cheques are
or the cheques are picked                         sent into
up by the courier                                 clearing


                            Local IDBI
                            Bank Branch


                                                 Local Clearing
     Pick Up                                         House
     Location
                                      Funds are credited
                              Pool    into a pool account
                            Account   as per arrangement.
                                                                  10
CMS             Pool A/C
                                  Operations

Pick up location
          SWIFT Chqs from Non
          IDBI locs sent to CPC
          Mumbai




IDBI Bank Branches
Couriers SWIFT Cheques
To IDBI Bank at Drawee Locations      IDBI Bank at
                                      Drawee
                                      Locations                 11
CMS
                                          CPC Mumbai       Client Credited as per
                                                                Arrangement.
Courier pick-up
From Clients Office at
Non IDBI Centers Chqs from Non IDBI
                    locs sent to CPC
                    Mumbai




                                       Max Reach chqs
                                       processed by CPC
  IDBI Bank Branches                   Mumbai and
  Couriers IMR Cheques                 dispatched accordingly
  to CPC Mumbai.                       to the Corr Bank CPC
                                       or Corr Bank Br.
                                                                                    12
   Accepting & Acknowledging receipt of cash/cheques

   Sorting of cheques

   Crossing of Cheques

   Data entry

   Return cheque processing

   Voucher checking report
   High dependency on vendors/service providers
   Delay in realisation of outstation (remote cheques) due to various
    reasons
   Drawee bank not complying with RBI guidelines(14 days norm-
    payment of interest for delayed credit),non co-operation
   Cash retention limits of branches, high rejection rates, absence of
    adequate number of currency chests etc
   Decentralization of processing at few centres
   PROMPT PAY : Bulk Demand Draft issuance on IDBI Network. Instruments are
    handed over to the customer/beneficiary.


   PROMPT PAY PLUS : Bulk Demand Drafts on Correspondent Bank Network.
    DDs are printed centrally, on the Correspondent bank stationary.

   QUICK CHEQUE: Cheque Writing/Payable at Par on own bank Network with
    Facsimile signatures of the client.


   EXPRO PAY: Bulk Instrument issuance on IDBI Network in the customized
    format. . The data is uploaded in the Finacle system and instruments are printed
    centrally and handed over to the customer.
   Last mile connectivity between Banks and Corporate which
    facilitate high velocity business transaction

   Features of Host to Host Connectivity:
     Facilitates exchange of data
     Reduces Infrastructure complexities
     Less point of failure
     Improved Security
     Better transperancy
   To increase the penetration of banking services in the internal
    part of the country, bank takes services from other institutions

   Institute Which provides correspondent services are:-
     Other Banks
     SHG
     MFI
     CSO
   Advantage to Bank:
     Increase penetration
     Cost Efficient
     Access to a new profitable segment in BOP market


   Advantage to Correspondent and public:
     Source of Revenue Generation
     Foster the habit of Savings
     Access to banking services like Micro Finance, etc
   Disadvantage of CBS:
     The reputation of Bank is at some others hand
     Issue relating what these institution can or cannot do (KYC,
      etc)
     In competencies in handling many services

   Redressal of Grievance:
     The name and contact number of grievance redressal should
      be known to public
     There should be a prompt reply to the grievance, if not address
      in 60 days, complainant has an option to approach Office of
      Banking Ombudsman
   Correspondent can also be done internationally with foreign
    banks which doesn’t have a branch in India and the local bank
    doesn’t have a branch in the foreign bank’s home country

   RBI permission is not required to set up correspondent service
    (According to the letter issued by Mr P. Vijay Bhaskar-(Chief
    General Manager of RBI) to all scheduled commercial bank as
    on 25th January 2006)
Cash management services

Cash management services

  • 1.
    Presented By Adnan AbdulKader Piyush Das Zeeshan Mohammad
  • 2.
    What is CMS  Branch Responsibility  Need for CMS  Operational Constraint  Customer Benefits  Disbursement  CMS Structure  Host to Host Connectivity  Client Acquisition Process  Correspondent Bank  CMS Procedure Services  CMS Collection Products  Express Local Collection  Swift Workflow  Max Reach Workflow
  • 3.
    CMS is the process of optimizing receivable and payables ensuring predictability in the cash flows of CMS clients.  In a geographically large country like India having a complex financial clearing system, corporate find it increasingly challenging to process collections & payments across dispersed business locations.  Cash Management thus means getting funds in time, quick transfers, quick realization of local and outstation instruments, easy disbursements, accounts reconciliation, controlled processes and customized MIS.
  • 4.
    Geographical spread of the country  Complex clearing system  Delays in cash realizations  Uncertainty in cash flows  Increased borrowing and associated costs  Difficulty in collecting data / MIS on the funds collected
  • 5.
    Assured Credit • Availability of cleared funds variable • Depends on type of cheque viz. Local/Outstation(Branch/Non branch) • Customer gets credit after fixed number of days once instruments are picked up, even if bank is not yet in funds  Pooling of funds • Funds collected & deposited in Central Account • Instruments picked up at various locations, sent to appropriate clearing houses, funds collected & credited to customer’s Pooling Account  Control Benefits • Corporate to maintain better control over its various Banking and Treasury related activities • Improve speed and ease of reconciliation and reduces the risk of fraud
  • 6.
    CMS Sales • Client identification • Understand requirements • Pricing Approval & Offer •Documentation Delivery Channels CMS Operations IT Platform Branches CPU 6
  • 7.
    Customer Call Get the required line limit approval from Head – CMS (in Understand case of Auto Lines- NLL) / requirements Credit approval process (in case of credit line limit - LL) Collect the information Send the completed document required for pricing set to CMS CPU Obtain the pricing approval from Inform the client once the Head - CMS setup is confirmed by Operations and ensure send startup instructions to the Send the Offer customer Letter to the client Make some post delivery calls Collect to ensure that all pickups/MIS Documentation etc is happening in a timely from the Client manner. 7
  • 8.
    Cash Management Service Collection or Payment or Receivables Management Payables Management Collection Disbursement Products Products 8
  • 9.
     A Chqis a Local Chq when the Chq Payable SWIFT Outstation cheques drawn On IDBI Location & Deposit Location is the same. locations  A Chq is Outstation when the Chq Payable & MAX Outstation cheques drawn On Non Deposit Location are different. REACH IDBI / Corr Bank locations i.e. where partner bank tie up is in place EXPHV Local High Value Cheques at IDBI Bank Locations REMOTE Outstation Collections in locations beyond IDBI and Partner Bank EXPRES Local Collections on IDBI Bank Centrs S Locations RAPID Local Collections on Non IDBI Bank / REACH Partner Bank Locations CCASH Cash Deposited at IDBI locations (IRR) by CMS Clients IDBITRF Cheques drawn on IDBI Bank across all NCASH Cash Deposited at Non IDBI Branches Bank but partner bank locations *SPEED Outstation cheques drawn on CBS Networked Bank Branches participating in RBI’s Speed Clearing. 9
  • 10.
    Customers deposit local chequesat IDBI branches Cheques are or the cheques are picked sent into up by the courier clearing Local IDBI Bank Branch Local Clearing Pick Up House Location Funds are credited Pool into a pool account Account as per arrangement. 10
  • 11.
    CMS Pool A/C Operations Pick up location SWIFT Chqs from Non IDBI locs sent to CPC Mumbai IDBI Bank Branches Couriers SWIFT Cheques To IDBI Bank at Drawee Locations IDBI Bank at Drawee Locations 11
  • 12.
    CMS CPC Mumbai Client Credited as per Arrangement. Courier pick-up From Clients Office at Non IDBI Centers Chqs from Non IDBI locs sent to CPC Mumbai Max Reach chqs processed by CPC IDBI Bank Branches Mumbai and Couriers IMR Cheques dispatched accordingly to CPC Mumbai. to the Corr Bank CPC or Corr Bank Br. 12
  • 13.
    Accepting & Acknowledging receipt of cash/cheques  Sorting of cheques  Crossing of Cheques  Data entry  Return cheque processing  Voucher checking report
  • 14.
    High dependency on vendors/service providers  Delay in realisation of outstation (remote cheques) due to various reasons  Drawee bank not complying with RBI guidelines(14 days norm- payment of interest for delayed credit),non co-operation  Cash retention limits of branches, high rejection rates, absence of adequate number of currency chests etc  Decentralization of processing at few centres
  • 15.
    PROMPT PAY : Bulk Demand Draft issuance on IDBI Network. Instruments are handed over to the customer/beneficiary.  PROMPT PAY PLUS : Bulk Demand Drafts on Correspondent Bank Network. DDs are printed centrally, on the Correspondent bank stationary.  QUICK CHEQUE: Cheque Writing/Payable at Par on own bank Network with Facsimile signatures of the client.  EXPRO PAY: Bulk Instrument issuance on IDBI Network in the customized format. . The data is uploaded in the Finacle system and instruments are printed centrally and handed over to the customer.
  • 16.
    Last mile connectivity between Banks and Corporate which facilitate high velocity business transaction  Features of Host to Host Connectivity:  Facilitates exchange of data  Reduces Infrastructure complexities  Less point of failure  Improved Security  Better transperancy
  • 17.
    To increase the penetration of banking services in the internal part of the country, bank takes services from other institutions  Institute Which provides correspondent services are:-  Other Banks  SHG  MFI  CSO
  • 18.
    Advantage to Bank:  Increase penetration  Cost Efficient  Access to a new profitable segment in BOP market  Advantage to Correspondent and public:  Source of Revenue Generation  Foster the habit of Savings  Access to banking services like Micro Finance, etc
  • 19.
    Disadvantage of CBS:  The reputation of Bank is at some others hand  Issue relating what these institution can or cannot do (KYC, etc)  In competencies in handling many services  Redressal of Grievance:  The name and contact number of grievance redressal should be known to public  There should be a prompt reply to the grievance, if not address in 60 days, complainant has an option to approach Office of Banking Ombudsman
  • 20.
    Correspondent can also be done internationally with foreign banks which doesn’t have a branch in India and the local bank doesn’t have a branch in the foreign bank’s home country  RBI permission is not required to set up correspondent service (According to the letter issued by Mr P. Vijay Bhaskar-(Chief General Manager of RBI) to all scheduled commercial bank as on 25th January 2006)