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Case Study                                                                                   BANKING




                                                                                                                           S OLUTIONS F OR B USINESS P ROCESS & C O N T E N T M ANAGEMENT
                                         Application of Cheque Truncation
                                         System

                                         For the Largest Private Bank in UAE


                                         Overview
                                         The client is one of the leading banks in the UAE, with total assets as on 31st
                                         December 2005, of AED 45,742 million (US$ 12,453 million), making it the
The client is the largest private bank   largest private bank in the UAE. The bank has strong brand equity in the
in the UAE. It has a wide range of       dynamic and highly competitive UAE market place, and has pioneered many
product offerings in every business      innovative products and services. It has a wide range of product offerings in
segment.                                 every business segment.

                                         The Challenge
                                         Under the existing process, the bank used to send and receive the cheques
                                         manually. A cheque took up to 3 working days for clearance. The bank was
                                         using a system, Mosaic, for processing of cheques. Data on the cheques used
                                         be entered through Mosaic interface and sent for storage and archival.
                                         However, in light of regulatory mandate to implement an image-based,
                                         electronic cheque clearance solution, the bank had to move to a robust and
                                         scalable solution.

                                         The requirements included alignment of the process as per the central bank
The requirements included                specifications and document management for better maintenance of the
alignment of the process as per the      cheques.
central bank specifications and
document management for better           The solution also needed to seamlessly integrate with existing core banking
maintenance of the cheques. Also,        system and other applications, so that the bank faced no extra IT
the solution required to seamlessly      infrastructure costs burden.
integrate with existing core banking
system.                                  In addition, formulation of electronic cheque clearance policies by the
                                         Central Bank was undergoing regular changes.

                                         The NEWGEN Solution
                                         After evaluating various solutions from leading vendors, the bank zeroed-in
                                         on Newgen's Cheque Truncation System (CTS). The Newgen solution
                                         would enable Straight Through Processing, thereby speeding the cheque
                                         clearing cycle with minimal manual intervention. The cheque images would
                                         seamlessly flow from the branches to the head office to the central bank and
                                         back.

Newgen's Cheque Truncation               The in-built workflow would handle mapping cheques to the respective
System (CTS) enables Straight            banks, routing cheques for approval, signature verification, etc. Newgen
Through Processing, and has been         CTS has been integrated with the core banking system, Banksys. Using the
implemented for Outward clearing,        public key infrastructure (PKI) technology, the solution provides secure data
Inward clearing, On-Us clearing          exchange and non-repudiation of information.
and PDCs clearing.
                                         The solution has been implemented for Outward clearing, Inward clearing,
                                         On-Us clearing and PDCs clearing.

                                         Outward Clearing: The branches scan the cheques and verify the image
                                         quality of the cheques. Subsequently, cheques are sent to the central
                                         processing unit of the bank for data entry and verification. The cheque
                                         images along with the accompanying data are then put into envelopes to be
                                         uploaded through FTP to the central bank server for processing. An envelope
                                         packs together cheque image and corresponding data for thousands of
                                         cheques using the standard X9.37 format.



     www.newgensoft.com
Case Study                                                                                                BANKING




                                                                                                                                                                S OLUTIONS F OR B USINESS P ROCESS & C O N T E N T M ANAGEMENT
                                       Inward Clearing: After downloading the Inward clearing cheque
                                       envelopes, the cheques are divided into four categories: Normal cheques,
                                       Vostro cheques, Pay Orders and Unuploaded items. These cheques are then
                                       corrected and posted for financial entries. The failed-posting items are
                                       moved for financial referrals and successful items are sent for technical
The requirements included
                                       verification. Once successfully verified, the payments are cleared. The
alignment of the process as per the
                                       rejected technical verification items are moved to signature referrals for
central bank specifications and
                                       decision.
document management for better
maintenance of the cheques. Also,
                                       On-Us Clearing: This involves in-house cheques of the bank. The cheques
the solution required to seamlessly
                                       are processed as a hybrid of Outward and Inward clearing process.
integrate with existing core banking
system.
                                       PDCs Clearing: This involves are 4 types of PDCs: Normal PDCs, Osool,
                                       Mabrook and LBDs.

                                       The Benefits
                                       The solution, once live, would offer following benefits:

                                       ! To Business: The benefits to the business are multifold. The most obvious
                                         advantage would be shortening of cheque clearing cycle resulting in
                                         improved customer service and responsiveness. Also, lesser manual
Newgen Software is a market leader       intervention would result in driving down the costs associated with
in Business Process Management           physical transportation and physical storage of cheques. In addition,
and Enterprise Content                   Newgen solution does not require any extra IT infrastructure investment.
Management                               The solution is highly scalable and would easily handle any amount of
                                         escalation in cheque volumes

                                       ! To users: The users at bank would no longer depend on physical cheques
                                         or archaic procedures, used by the bank currently, to maintain data related
                                         to the cheques. The cheque images are stored and retrieved much more
                                         efficiently using the Document Management System. Also, features like
                                         reporting tool and email intimations provided as part of CTS
                                         implementation will help users in better managing the turn around
                                         time of the clearing cycles

                                       About NEWGEN
! Shortening of cheque clearing
  cycle                                Newgen Software Technologies Limited is a market leader in Business
                                       Process Management (BPM) and Enterprise Content Management (ECM),
! Slashing of cost associated with     with a global footprint of about 700 installations in over 30 countries. More
  physical transportation and          than 100 of these implementations are large, mission-critical solutions
  storage of cheques                   deployed at world's leading BFSI, BPO, and Fortune Global 500 companies.
! No extra IT infrastructure           Winner of several awards such as “Frost and Sullivan’s Market Leadership
  investment                           Award for Document Management System and Workflow Software &
                                       Services” and “Distinguished Application Product Company” by
! Highly scalable solution             NASSCOM, Newgen Software is an ISO 9001:2000, ISO 27001 certified
 Efficient storage and instant         and CMM Level 4 company.
 Retrieval of cheque images
                                       NEWGEN prestigious clients include HSBC Bank, Mashreq Bank (UAE), Deutsche Bank, Hua Nan
                                       Bank, ABN Amro Bank, ICICI Bank, IDBI Bank, State Bank Of India, ING Vysya Bank, CitiFinancial,
                                       RAK Bank, Bank of Tanzania, Max New York Life and Bajaj Allianz., Uniliver, Philips, GE Countrywide,
                                       EXL, Satyam Nipuna, iGATE, Core 3, Ranbaxy, GSL, Kenyan Airways, SEC Phillipines.




                                                                                                   Newgen Software Technologies Ltd.
    www.newgensoft.com
                                                                                                                 A-6, Satsang Vihar Marg,
                                                                                                                  Qutab Institutional Area,
                                                                                                                        New Delhi 110 067
                                                                                             Tel: +91-11-26964733, 26963571, 26856871
                                                                                                            Email: newgen@newgen.co.in


                                                                                                                   Newgen Software Inc.
                                                                                                                                              CTS - MASH - 02




                                                                                                                     Tel: +1-703-749-2855
                                                                                                                     Tel: +1-510-794-6724
                                                                                                                  Email: info@newgen.net

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Application of cheque truncation system

  • 1. Case Study BANKING S OLUTIONS F OR B USINESS P ROCESS & C O N T E N T M ANAGEMENT Application of Cheque Truncation System For the Largest Private Bank in UAE Overview The client is one of the leading banks in the UAE, with total assets as on 31st December 2005, of AED 45,742 million (US$ 12,453 million), making it the The client is the largest private bank largest private bank in the UAE. The bank has strong brand equity in the in the UAE. It has a wide range of dynamic and highly competitive UAE market place, and has pioneered many product offerings in every business innovative products and services. It has a wide range of product offerings in segment. every business segment. The Challenge Under the existing process, the bank used to send and receive the cheques manually. A cheque took up to 3 working days for clearance. The bank was using a system, Mosaic, for processing of cheques. Data on the cheques used be entered through Mosaic interface and sent for storage and archival. However, in light of regulatory mandate to implement an image-based, electronic cheque clearance solution, the bank had to move to a robust and scalable solution. The requirements included alignment of the process as per the central bank The requirements included specifications and document management for better maintenance of the alignment of the process as per the cheques. central bank specifications and document management for better The solution also needed to seamlessly integrate with existing core banking maintenance of the cheques. Also, system and other applications, so that the bank faced no extra IT the solution required to seamlessly infrastructure costs burden. integrate with existing core banking system. In addition, formulation of electronic cheque clearance policies by the Central Bank was undergoing regular changes. The NEWGEN Solution After evaluating various solutions from leading vendors, the bank zeroed-in on Newgen's Cheque Truncation System (CTS). The Newgen solution would enable Straight Through Processing, thereby speeding the cheque clearing cycle with minimal manual intervention. The cheque images would seamlessly flow from the branches to the head office to the central bank and back. Newgen's Cheque Truncation The in-built workflow would handle mapping cheques to the respective System (CTS) enables Straight banks, routing cheques for approval, signature verification, etc. Newgen Through Processing, and has been CTS has been integrated with the core banking system, Banksys. Using the implemented for Outward clearing, public key infrastructure (PKI) technology, the solution provides secure data Inward clearing, On-Us clearing exchange and non-repudiation of information. and PDCs clearing. The solution has been implemented for Outward clearing, Inward clearing, On-Us clearing and PDCs clearing. Outward Clearing: The branches scan the cheques and verify the image quality of the cheques. Subsequently, cheques are sent to the central processing unit of the bank for data entry and verification. The cheque images along with the accompanying data are then put into envelopes to be uploaded through FTP to the central bank server for processing. An envelope packs together cheque image and corresponding data for thousands of cheques using the standard X9.37 format. www.newgensoft.com
  • 2. Case Study BANKING S OLUTIONS F OR B USINESS P ROCESS & C O N T E N T M ANAGEMENT Inward Clearing: After downloading the Inward clearing cheque envelopes, the cheques are divided into four categories: Normal cheques, Vostro cheques, Pay Orders and Unuploaded items. These cheques are then corrected and posted for financial entries. The failed-posting items are moved for financial referrals and successful items are sent for technical The requirements included verification. Once successfully verified, the payments are cleared. The alignment of the process as per the rejected technical verification items are moved to signature referrals for central bank specifications and decision. document management for better maintenance of the cheques. Also, On-Us Clearing: This involves in-house cheques of the bank. The cheques the solution required to seamlessly are processed as a hybrid of Outward and Inward clearing process. integrate with existing core banking system. PDCs Clearing: This involves are 4 types of PDCs: Normal PDCs, Osool, Mabrook and LBDs. The Benefits The solution, once live, would offer following benefits: ! To Business: The benefits to the business are multifold. The most obvious advantage would be shortening of cheque clearing cycle resulting in improved customer service and responsiveness. Also, lesser manual Newgen Software is a market leader intervention would result in driving down the costs associated with in Business Process Management physical transportation and physical storage of cheques. In addition, and Enterprise Content Newgen solution does not require any extra IT infrastructure investment. Management The solution is highly scalable and would easily handle any amount of escalation in cheque volumes ! To users: The users at bank would no longer depend on physical cheques or archaic procedures, used by the bank currently, to maintain data related to the cheques. The cheque images are stored and retrieved much more efficiently using the Document Management System. Also, features like reporting tool and email intimations provided as part of CTS implementation will help users in better managing the turn around time of the clearing cycles About NEWGEN ! Shortening of cheque clearing cycle Newgen Software Technologies Limited is a market leader in Business Process Management (BPM) and Enterprise Content Management (ECM), ! Slashing of cost associated with with a global footprint of about 700 installations in over 30 countries. More physical transportation and than 100 of these implementations are large, mission-critical solutions storage of cheques deployed at world's leading BFSI, BPO, and Fortune Global 500 companies. ! No extra IT infrastructure Winner of several awards such as “Frost and Sullivan’s Market Leadership investment Award for Document Management System and Workflow Software & Services” and “Distinguished Application Product Company” by ! Highly scalable solution NASSCOM, Newgen Software is an ISO 9001:2000, ISO 27001 certified Efficient storage and instant and CMM Level 4 company. Retrieval of cheque images NEWGEN prestigious clients include HSBC Bank, Mashreq Bank (UAE), Deutsche Bank, Hua Nan Bank, ABN Amro Bank, ICICI Bank, IDBI Bank, State Bank Of India, ING Vysya Bank, CitiFinancial, RAK Bank, Bank of Tanzania, Max New York Life and Bajaj Allianz., Uniliver, Philips, GE Countrywide, EXL, Satyam Nipuna, iGATE, Core 3, Ranbaxy, GSL, Kenyan Airways, SEC Phillipines. Newgen Software Technologies Ltd. www.newgensoft.com A-6, Satsang Vihar Marg, Qutab Institutional Area, New Delhi 110 067 Tel: +91-11-26964733, 26963571, 26856871 Email: newgen@newgen.co.in Newgen Software Inc. CTS - MASH - 02 Tel: +1-703-749-2855 Tel: +1-510-794-6724 Email: info@newgen.net